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Whatapps Deducts Credit Instead Of BIS, Help Plz - Phones - Nairaland

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Whatapps Deducts Credit Instead Of BIS, Help Plz by bennito: 10:01pm On Dec 25, 2012
Plz gurus in d house, hw do I stop whatapps frm deductin my credit. Am usin it on my BB Bold 2 wit BIS runnin in it bt it takes my credit instead. I sincerely need help
Re: Whatapps Deducts Credit Instead Of BIS, Help Plz by sting_224(m): 1:39am On Dec 26, 2012
Which network is your SIM running?
Re: Whatapps Deducts Credit Instead Of BIS, Help Plz by femi4(m): 5:54am On Dec 26, 2012
Send DATA OFF to 131 if you r on mtn
Re: Whatapps Deducts Credit Instead Of BIS, Help Plz by haibe(m): 9:53am On Dec 26, 2012
I don't think what's app is a BIS application, it uses data and when no data is found, then it deducts you credit.
Re: Whatapps Deducts Credit Instead Of BIS, Help Plz by bennito: 9:07pm On Dec 26, 2012
sting_224: Which network is your SIM running?
Its MTN BIS and d phone is BB Bold 2.
plz I need solution.
@haibe, it makes use of BIS. during installation, it bings up info saying dt d app runs wit BIS, bt on Data is BIS is nt runnin. I do nt knw y mine is diff. My friends own is nt takin panny off his credit.
Re: Whatapps Deducts Credit Instead Of BIS, Help Plz by sting_224(m): 10:06pm On Dec 26, 2012
Just like femi4. text DATA OFF to 131 may be the only option out for now.
Re: Whatapps Deducts Credit Instead Of BIS, Help Plz by bennito: 2:19pm On Dec 27, 2012
bennito: Plz gurus in d house, hw do I stop whatapps frm deductin my credit. Am usin it on my BB Bold 2 wit BIS runnin in it bt it takes my credit instead. I sincerely need help
femi4: Send DATA OFF to 131 if you r on mtn
sting_224: Just like femi4. text DATA OFF to 131 may be the only option out for now.
@femi&sting, did as u suggested bt it stopped d entire data connection of my phone, cannot browse nd cannot Whatsapp also. Plz any other way of remedyin d situation?
Re: Whatapps Deducts Credit Instead Of BIS, Help Plz by femi4(m): 5:36pm On Dec 27, 2012
bennito:
@femi&sting, did as u suggested bt it stopped d entire data connection of my phone, cannot browse nd cannot Whatsapp also. Plz any other way of remedyin d situation?
you hv tampered with the connection settings of your bb.
Check that you set permissions to "Allow"
Also, did mtn reply your message?
Re: Whatapps Deducts Credit Instead Of BIS, Help Plz by bennito: 6:22pm On Dec 27, 2012
femi4: you hv tampered with the connection settings of your bb.
Check that you set permissions to "Allow"
Also, did mtn reply your message?
Yes, MTN replied my msg, its frm d reply dt I learnt hw to enable my data connections.
Abt settin permission to ALLOW, do nt knw where and hw to go abt it.
Thanks for being there.
Re: Whatapps Deducts Credit Instead Of BIS, Help Plz by femi4(m): 6:50pm On Dec 27, 2012
bennito:
Yes, MTN replied my msg, its frm d reply dt I learnt hw to enable my data connections.
Abt settin permission to ALLOW, do nt knw where and hw to go abt it.
Thanks for being there.
Go to Option>>Device>>App management, then scroll to any app that is not working e.g whatsapp and edit permission. Set permission to default settings or allow

Also, Option>>Network and Connection>>Mobile Network
Ensure data services is ON
Re: Whatapps Deducts Credit Instead Of BIS, Help Plz by femi4(m): 7:02pm On Dec 27, 2012
You r not expected to turn data off manually cos the message from mtn should be like the message below:

Y'ello! Your data services have been successfully deactivated. To turn on data services, text DATA ON to 131 for free.
Re: Whatapps Deducts Credit Instead Of BIS, Help Plz by bennito: 10:55pm On Dec 27, 2012
femi4: Go to Option>>Device>>App management, then scroll to any app that is not working e.g whatsapp and edit permission. Set permission to default settings or allow

Also, Option>>Network and Connection>>Mobile Network
Ensure data services is ON
As u recommended, I changed it to ''Default'' cus it was on ''Allow''
Will then watch it in d morning to knw if it has stopped sippin off my credit.
Secondly, my Data Services av been ON.
Once again, thank u for being there, God Bless

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