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Urgently Needed - Customer Relation Officer Code: CRO 2013 by tolex29(f): 4:09pm On Jan 10, 2013 |
An Information Technology organization located on Lagos Island - VI welcomes applications from young, vibrant and customer oriented personnel for the post of Customer Relation Officer - CRO 2013. Responsibilities: • Managing of customers as well as maximize relationship building opportunities. • Proactively seek to identify customer needs and effective at cross-selling and referring leads to the appropriate persons or departments for follow-up. • Take full ownership of customers' problems and ensure complete customer satisfaction of problem resolution • Assist in the analysis of customer trends to enhance sales and service management process • Assist in ongoing service related initiatives/projects • Promote our products and services • Ensure customer service policy are developed for organizational use • Perfect understanding of the organization’s products or services and keeping up to date with changes Pre-requirements: • HND or B.sc in Mass Communication or Equivalent • 2- 4 Years work experience in an IT firm • Good communication skills, service oriented and client focused • Not more than 40 years old • Computer proficiency All qualified and interested candidates should forward their resumes to sunnetsystemscareers@gmail.com on or before 21st January, 2013 using the code as the subject of the mail. |
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