Hi Nairalanders,

I would like u to share our experiences with online stores in Nigeria. I know we have varying experiences and i thought it be helpful to share those experiences for us to learn.

I am one man that is very eager to this industry grows and provides better services like the ebays and amazons, because of its convenience. From the a few experiences however, i know that we are a long way to my desired state.

The first site i ordered stuff online from was Watchlockers, then Jumia. I had several transactions with these two. the former have not disappointed me probably because they are concentrating on one category of products, the later did, more than once.

There are also the online payment systems.

What is your experience?

One of the problems i observed with Jumia is that they do not stock (not sure) stuff. they rely on sub retail physical stores. the problem with that is they cant tell how much is available and customers keep ordering and for stuff that are out of stock. one of the solutions to this is upgrade the system to include inventory of each item they place online and it counts down as people order/pay.

I also bought a printer that did not work because of expired ink that came with it. i complaint and they gave me a replacement. same problem. i bought the ink again the printer can see anything you connect to it, be it USB, computer, flash or memory card.

They offered to replace again but i said i do not want that model again, because is probably obsolete. i was willing to pay any balance for different model but they kept mute.

kinstinct: One of the problems i observed with Jumia is that they do not stock (not sure) stuff. they rely on sub retail physical stores. the problem with that is they cant tell how much is available and customers keep ordering and for stuff that are out of stock. one of the solutions to this is upgrade the system to include inventory of each item they place online and it counts down as people order/pay.

I also bought a printer that did not work because of expired ink that came with it. i complaint and they gave me a replacement. same problem. i bought the ink again the printer can see anything you connect to it, be it USB, computer, flash or memory card.

They offered to replace again but i said i do not want that model again, because is probably obsolete. i was willing to pay any balance for different model but they kept mute.

Since Summit Brothers has invested N26 million euros (N5.2bn) in Jumia, they should upgrade to the standard of Amazon.

Why do I need online store when I can go buy anything anytime!!!

They are all fraudulent. Online shopping in Nigeria is the fastest way to lose your money.

kinstinct The first site I ordered stuff online from was Watchlockers, then Jumia. I had several transactions with these two. the former have not disappointed me probably because they are concentrating on one category of products,

It is not as if Jumia wanted to disappoint but dealing on so many products when they rely on others for the supply is always the problem because they have not built the capacity to handle demands. There adverts generates more demands than there capacity to supply.

Hence If you want to buy online and be sure of quick speedy delivery my advice is look for a one-product online store-from my experience I can say they are more reliable and even cheaper. The OP just mention one. www. is another good one for those interested in phones. They even have a policy of refunding your money while you still keep your demand if the phone does not get to you within 4 hours.

Ordered for a wristwatch from Konga on Valentine's day. Called them that morning to confirm my order. They confirmed it. Waited all day for the watch, no delivery.
They called me two days later to come downstairs and pick up my order. I asked the delivery man to go to hell

pDude: They are all fraudulent. Online shopping in Nigeria is the fastest way to lose your money.

have u been defrauded online b4? Tell us ur experience and stop generalizin tings u knew nothin abt

there are many people doing transactions online successfully in nigeria

poshdiva: Ordered for a wristwatch from Konga on Valentine's day. Called them that morning to confirm my order. They confirmed it. Waited all day for the watch, no delivery.
They called me two days later to come downstairs and pick up my order. I asked the delivery man to go to hell

lol so u didnt collect it?

pls is www. reliable/secure in online transaction with my ATM card...? their goods r cheap but am scared to pay using my ATM card...has anybody payed usin ATM card wit no aftermath...?pls help me,cos i love to shop online wit full rest of mind

Orikinla:

Since Summit Brothers has invested N26 million euros (N5.2bn) in Jumia, they should upgrade to the standard of Amazon.

hmm thats nice but amazon worth more than that

ajos: pls is www. reliable/secure in online transaction with my ATM card...? their goods r cheap but am scared to pay using my ATM card...has anybody payed usin ATM card wit no aftermath...?pls help me,cos i love to shop online wit full rest of mind

its safe and secure... The site will link u to interswitch site for payment ... Buh try to always make payment on ur personal gadget

Scarpon: hmm thats nice but amazon worth more than that

oga u cant compare amazon that has been operating for years to jumia now

Red-Light:
oga u cant compare that has been operating for years to jumia now

same thing am trying to say bro

rule number 1 in nigeria is never pay for wat u havent seen. take this advice to the grave with u.

Red-Light:
have u been defrauded online b4? Tell us ur experience and stop generalizin tings u knew nothin abt

there are many people doing transactions online successfully in nigeria

Onye nzuzu.

Keep your mouth shut. I wrote my own reply and opinion to the topic. Write yours and stop quoting me.

Red-Light:
its safe and secure... The site will link u to interswitch site for payment ... Buh try to always make payment on ur personal gadget

i hav orders on my cart...d interswitch pay page pop out,but am scared to drop my ATM detials for payment approval
...you know naija now...yahoo yahoo guys too much...i no want fall mugu

al-qaeda:
rule number 1 in nigeria is never pay for wat u havent seen. take this advice to the grave with u.

speak 4 urself bro..
am a nigerian and i buy tins online

poshdiva: Ordered for a wristwatch from Konga on Valentine's day. Called them that morning to confirm my order. They confirmed it. Waited all day for the watch, no delivery.
They called me two days later to come downstairs and pick up my order. I asked the delivery man to go to hell

lol. Really funny

ajos:
i hav orders on my cart...d interswitch pay page pop out,but am scared to drop my ATM detials for payment approval
...you know naija now...yahoo yahoo guys too much...i no want fall mugu

thats why u have to be sure u are linked to interswitch payment site webpay.interswitch.com.ng .. Dnt pay on any look alike and it must be https not just http ... Besides jumia is a reliable site just that they always have stock problem

poshdiva: Ordered for a wristwatch from Konga on Valentine's day. Called them that morning to confirm my order. They confirmed it. Waited all day for the watch, no delivery.
They called me two days later to come downstairs and pick up my order. I asked the delivery man to go to hell

hahahaha girls can lie...see koro-koro lie...chei u order,no be d mugu dey buy before....?nawawo me too order come vex nah,but i tell d delivery guy u nid d order and kip d chicken change am off to yankee to shop my self...lol

Red-Light:
lol so u didnt collect it?

Collect ke? For what? What's the point of the gift after Vals day?

Hw do u make ur payment wen shopping online?
Can som1 state various online stores.

pDude:

Onye nzuzu.

Keep your mouth shut. I wrote my own reply and opinion to the topic. Write yours and stop quoting me.

buh u sound retarded the topic is about ur experience with ordering tins online... U never order a pin b4 yet u believe all the sites are scam.. How dumb can sum1 sound

poshdiva:

Collect ke? For what? What's the point of the gift after Vals day?

hmmm big girl.. How much did the wrist watch cost or wait ur money was refunded?

Red-Light:
buh u sound retarded the topic is about ur experience with ordering tins online... U never order a pin b4 yet u believe all the sites are scam.. How dumb can sum1 sound

Ok