The management of DANA Airline on Friday said that it had introduced mobile check-in device for passengers, which was first of its kind in the aviation industry in Nigeria.
Mr Obi Mbanuzuo, Head of Commercial of the airline, disclosed this in Lagos. He said that the new device could issue
boarding passes to passengers before they reach the check-in counter.
With this recent launch, DANA has become the first airline in Nigeria to use this solution.
''We will continue to use technology to enhance the flying experience of our passengers by simplifying air travel and
saving valuable time, '' he said.
The Commercial Head said that the initiative complemented the airline’s existing check-in counters and online check-in service.
''With this solution, our mobile check-in agents can quickly access and verify the travel reservation details of passengers, book them on their choice of seats and
generate boarding passes.''
''Now, passengers with hand baggage need not wait at the check-in counter to collect
their boarding pass.''
''They can simply approach any of our easily recognisable mobile check-in agents on arrival at the airport, and then proceed through airport security to the boarding
gate,'' he said.
Mbanuzuo said that airlines all over the world were constantly innovating processes to speed up check-in for their passengers,
which DANA would also build into its operations.
''The check-in facilitated by the roving agent, is the latest concept for a speedy check-in for the jet-setting passenger,'' he said.
NAN recalls that the airline currently operates 10 daily flights on the Lagos-Abuja-Lagos route, and has just re-launched daily
flight services to Port Harcourt from Lagos and Abuja.

http://www.dailytimes.com.ng/article/dana-airline-introduces-mobile-check-device-passengers