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MTN Customer Care Thread - Phones (115) - Nairaland

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Re: MTN Customer Care Thread by JideSM: 10:44am On Oct 04, 2015
Y'ello, the service has been deactivated as requested.
FREDO52:
Hi! Can you help me deactivate MTN facebook from line. The number is 08164627677.
Thanks.
Re: MTN Customer Care Thread by JideSM: 10:49am On Oct 04, 2015
The inconvenience is regretted. The service has been deactivate as requested. Kindly call 216 for issue on the SME data share.
write2obi:

Oga u ignored my first issue about "sme data vanishing" guess that one is beyond your power.

Pls my other line was subscribed for Epl new without my consent. Help me cancel it 08069078109.
Re: MTN Customer Care Thread by Nobody: 9:24pm On Oct 04, 2015
Good evening, Mr JideSM. I purchased the MTN Smart s620 smartphone from your office in May. Now, when I call people or receive calls, it is a struggle to hear me although I hear what others say clearly. It sounds as if my voice is afar off. What do you suggest I do? Visit your office? And how do I clean my front camera? It has accumulated dust. Thank you very much
Re: MTN Customer Care Thread by lapulgaatomica(m): 5:44pm On Oct 05, 2015
,
Re: MTN Customer Care Thread by kehnton(m): 7:12pm On Oct 05, 2015
lapulgaatomica:
MTN just stole my credit and it's not funny, my phone's backlight was off and I pressed middle key to on it, I didn't know that you thieves have sent a message that I should press "OK" ........you guys are thieves, how could you program your message to steal from us with the knowledge of the key we use most on our phones....... Mr op I'm sure you won't reply this message, but I'll tell you my mind, MTN steals from us to pay your salary........do you know what the credit was meant for? anytime I see mtn free browsing cheat, i'll spread it.......ko ni daa fun gbogbo yin, aye eni to ba delete message yi ma baje ni, motor lo ma pa enikeni to back ban mi.

This is basically a childish act.
Re: MTN Customer Care Thread by kehnton(m): 7:15pm On Oct 05, 2015
FREDO52:
Hi! Can you help me deactivate MTN facebook from line. The number is 08164627677.
Thanks.

To unsubscribe from the Quick Facebook service, dial *510*22#
Re: MTN Customer Care Thread by write2obi(m): 11:44pm On Oct 05, 2015
JideSM:
Y'ello, the service has been deactivated as requested.
please oga jideSM help me unsubscribe from MTN magic voice and/or any other similer service 08037725900
Re: MTN Customer Care Thread by Nelsizzy(m): 11:02pm On Oct 06, 2015
Pls help me unsubscribe from Mtn facebook. 08066028846. Thanks!
Re: MTN Customer Care Thread by generaljosh1(m): 11:20pm On Oct 06, 2015
Godyke:


You can actually bar a particular number from calling your number. Although it is depended on the type of handset. Some itel and tecno phones does it. You can do so by adding the number to blacklist by following this steps. On your either recieved, dialed or missed call menu, scroll and select the number, press option scroll to add to blacklist to bar the number. Your number will always show number busy whenever that number try to call you. You can repeat the step to remove from blacklist. You can add as many number as you want

Thanks
Re: MTN Customer Care Thread by generaljosh1(m): 11:22pm On Oct 06, 2015
JideSM:
Y'ello, you can bar all your incoming calls and not a particular number.

Thanks
Re: MTN Customer Care Thread by gerald01: 3:53pm On Oct 07, 2015
Please Jide,i got this information now from mtn;

Y'ello, Your microcredit will expire in 10/09/2015, kindly recharge your Mobile to avoid Service Interruption.

I hope they won't deduct any money from me ooh. If they will,kindly deactivate me because i didn't register for anything...08162045757

Thanks![color=#990000][/color]
Re: MTN Customer Care Thread by iretex1(m): 7:01am On Oct 09, 2015
Good day,
please check my line, I don't know what's eating up my airtime, I'm on the just4u call plan and don't call other network with my line, yet my airtime is reducing.
PS:07037351573
Re: MTN Customer Care Thread by mjizzie(m): 11:55am On Oct 09, 2015
Pls help with this issue of deducting N15 from my line, I started noticing it yesterday, it usually happens whenever I receive message from d short code 7801. my phone number is 08163306886, I want to stop receiving the message and d deduction.. will appreciate ur help
Re: MTN Customer Care Thread by william258: 4:38pm On Oct 09, 2015
PLS help me,,have been having issues with my mtn line for 3days now,cnt make or receive kals,i can only text..n pls help me change my plan 2 any beta plan...07037976488
Re: MTN Customer Care Thread by endtime1(m): 9:44pm On Oct 10, 2015
tayoccu:
Y'ello Nairalanders,

We are using this thread as another channel to help, listen and learn from existing and potential MTN subscribers. Do not hesitate to send your inquiries, complaints and suggestions here, JideSM and I will do our best to make sure you get satisfactory response.

Welcome to the new World!
Re: MTN Customer Care Thread by endtime1(m): 9:48pm On Oct 10, 2015
pls help me reset my Mtn share n sell pin 0816 261 7893
Re: MTN Customer Care Thread by deeptechcool(m): 9:28pm On Oct 11, 2015
JideSM:


Hi. Simply text Stop to 5900 to cancel auto-renewal.
Thank you.


pls, i did as you instructed the guy above but the response was, 'unsubscription failed due to end user did not subscribe the product. Wat should i do?
Re: MTN Customer Care Thread by Cenken(m): 9:28am On Oct 12, 2015
please help me to unsubscribe from mtn music plus. tried sending stop to 5900 but keep getting "un subscription failed due to end user did not subscribe the product"........08069374393
Re: MTN Customer Care Thread by jokhen10: 2:01pm On Oct 12, 2015
Mr jide sm...I have a mind blowing idea that I deveLoped..its a brief but powerful emotion ladden words woven around Mtn's core messages for branding purposes that I want Mtn to use thanking Nigerians for their relationship with her down the years and simple processes on how to make it perfect visually,I strongly know that major organisations would want to have this from me but to people around Me its no secret,I have a thing for Mtn, and this would prove it,page 99 of this thread, April 30,Time;10:46 am by me jokhen10 titled Nairalanders! Here's what Mtn did for me! Even though the words are flexible and will always meet any organizations core values with little or no editing I'd be glad Mtn had it rather than her competitors ..So Uncle Jide Sm how do I meet,discuss with or contact The Branding Manager Mtn comms on this, thanks for considering this and an anticipated positive response. My no. 08168016053
Email: hsepayment@gmail.com
Personal: jtockzy@gmail.com
Re: MTN Customer Care Thread by jokhen10: 12:05pm On Oct 13, 2015
jokhen10:
Uncle JIde sm plz with all honesty reply me
Email: hsepayment@gmail.com
Personal: jtockzy@gmail.com
Re: MTN Customer Care Thread by JideSM: 12:22pm On Oct 13, 2015
Y'ello, the service is no longer active on your line.
Cenken:
please help me to unsubscribe from mtn music plus. tried sending stop to 5900 but keep getting "un subscription failed due to end user did not subscribe the product"........08069374393
Re: MTN Customer Care Thread by JideSM: 12:25pm On Oct 13, 2015
Y'ello, thank you for your Idea, We will love to hear more. Please submit a proposal on the link below and you will be contacted by the unit in charge.
http://proposal.mtnonline.com/
jokhen10:
Mr jide sm...I have a mind blowing idea that I deveLoped..its a brief but powerful emotion ladden words woven around Mtn's core messages for branding purposes that I want Mtn to use thanking Nigerians for their relationship with her down the years and simple processes on how to make it perfect visually,I strongly know that major organisations would want to have this from me but to people around Me its no secret,I have a thing for Mtn, and this would prove it,page 99 of this thread, April 30,Time;10:46 am by me jokhen10 titled Nairalanders! Here's what Mtn did for me! Even though the words are flexible and will always meet any organizations core values with little or no editing I'd be glad Mtn had it rather than her competitors ..So Uncle Jide Sm how do I meet,discuss with or contact The Branding Manager Mtn comms on this, thanks for considering this and an anticipated positive response. My no. 08168016053
Email: hsepayment@gmail.com
Personal: jtockzy@gmail.com
Re: MTN Customer Care Thread by JideSM: 12:26pm On Oct 13, 2015
Y'ello, please send your phone number to enable me assist you.
deeptechcool:



pls, i did as you instructed the guy above but the response was, 'unsubscription failed due to end user did not subscribe the product. Wat should i do?
Re: MTN Customer Care Thread by JideSM: 12:27pm On Oct 13, 2015
Y'ello, you will be contacted shortly for a pin reset.
endtime1:
pls help me reset my Mtn share n sell pin
0816 261 7893
Re: MTN Customer Care Thread by JideSM: 12:32pm On Oct 13, 2015
Y'ello, please note this service is the MTN auto sim back up. Incase you loose your sim contacts, we will restore it to your phone. You can text STOP to 307 to opt out of the service.
gerald01:
Please Jide,i got this information now from mtn;

Y'ello, Your microcredit will expire in 10/09/2015, kindly recharge your Mobile to avoid Service Interruption.

I hope they won't deduct any money from me ooh. If they will,kindly deactivate me because i didn't register for anything...08162045757

Thanks![color=#990000][/color]
Re: MTN Customer Care Thread by Godwin978(m): 9:49am On Oct 14, 2015
what will I do to stop Mtn from deducting my money each time I recharge? I had 600 naira yesterday I never use it to make call or open my browser today when I checked my account I noticed that 100 naira has been removed without any reason I want that money refun or I take of this sim from my phone cause I hate my thing been stolen
this the no 08104631102
Re: MTN Customer Care Thread by aaaosas(m): 11:42am On Oct 14, 2015
JideSM :
please help me to unsubscribe from mtn music plus. tried sending stop to 5900 but keep getting "un subscription failed due to end user did not subscribe the product" and the code 7801 which also deduct my money please my number is........08064343455.
thanks in anticipation.
Re: MTN Customer Care Thread by viperVIP: 10:24am On Oct 16, 2015
JideSM :

After several attempts to unsubscribe from the MTN MUSICPLUS, I still got #300 deducted from my airtime last night. I called the customer care to lodge complain but they are just full of BS. I will appreciate if you can help me "unsubscribe" the conning product. my phone # is 07035774960. Thank you - Adeniyi
Re: MTN Customer Care Thread by marathon22(m): 2:28pm On Oct 16, 2015
I subscribe MTN data 2g 4 N1500 to expire Nov. Only use about 400mb, now checking balance, I have nothing. Someone help. My no 07033119413
Re: MTN Customer Care Thread by Sprintx24(m): 4:46pm On Oct 16, 2015
Hi JideSm

please I subscribed for the 500mb for #500 offer on the 11/10/2015, I still had over 300mb yesterday morning, but was surprise to see 0mb later in the evening without even browsing or doing anything. please help me check my line. 08064758112.

Thanks.......
Re: MTN Customer Care Thread by ccwizard: 11:31am On Oct 18, 2015
Mtn should return my data. Did 1k for 1gig n b4 knew it, its all gone. Ive resubscribed n even called customer care to complain but no solution. 08104065080
Re: MTN Customer Care Thread by JideSM: 3:07pm On Oct 18, 2015
aaaosas:
JideSM :
please help me to unsubscribe from mtn music plus. tried sending stop to 5900 but keep getting "un subscription failed due to end user did not subscribe the product" and the code 7801 which also deduct my money please my number is........08064343455.
thanks in anticipation.

The inconvenience is highly regretted. The service has been deactivate as requested.

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