JideSM:


Hello iliyande, sincerely sorry for the inconvenience, kindly note that you have 1024MB to expire 02/09/2016.

thanks sir, I have two data plans running plus the bonus that supposed to expire in November 2016. Instead of deducting from the plan that will expire on 2/08/16, I discovered that it is the one that will expire in November that is being deducted, pls.

JideSm just now...
I was wrongly charged again...

#50 by one silly CR7 Live Club.

Ever since this shit has been happening to me... I've been silent..

But this time around I can't bear it..


I'm not a football fan.. So how on hell will I subscribe.
Please, quickly look into this oh...

It's wickedness nah
08108108554

Tee99:
Mtn deducted 45 naira from my airtime and the only explanation I was able to get from CC was that I sent 3 text messages to a foreign number. around the time the airtime was deducted I was on call with CC. checked my sent items just to be sure it wasnt done in error by me there was nothing like that, yet mtn was able to give me a partial of the foreign number. What's more funny is that I don't even know anyone in Cotonou. this is the number 00919873. please I need an explanation

Good day, pls have u been able to rectify your problem? Cos I'm having same issue at the moment. And for the record, I don't think it's network, I suspect an app called Truecaller. Its acting suspicious lately.

joe4christ:


Good day, pls have u been able to rectify your problem? Cos I'm having same issue at the moment. And for the record, I don't think it's network, I suspect an app called Truecaller. Its acting suspicious lately.

maybe its true caller maybe not, but changed my line sometimes back when I wasn't even on true caller app because of this same issue. if you suspect its the app remove it. CC only wasted my time... sorry man

*131*4#

isn't giving data balance to 08131218031

Tee99:
maybe its true caller maybe not, but changed my line sometimes back when I wasn't even on true caller app because of this same issue. if you suspect its the app remove it. CC only wasted my time... sorry man

I just applied a simple logic and it worked.
Since they discovered the problem was an unauthorized international SMS proceeding from my phone, I then changed the call and SMS permission from the selected network chosed as defaulth to " ask first" and this settings is located in "dual sim setting" under settings.

halo I lost my phone and I have the Mtn swap park with me, I'm the one registered the sim with my name need your help to swap

Good morning jideSM.....


I don't know why I'm been charged #1 per second for calls....its frustrating.....How can I top up and within how many seconds my airtime is gone..... Please kindly run a check on this number:07065654280 and help deactivate any ridiculous tariff plan, Thank you!

@JideSm I just realized I have been robbed by MTN.
Please help!!!¡!!!!!!!!!!!!
MTN IS CHEATING ME.
I was wrongly charged N20 for 3days for something I never subscribed/ register for
#50 by MARKETING
And I should send STOP MKT to 463 to stop
But this time around I can't bear it anymore

demiiii:
@JideSm I just realized I have been robbed by MTN.
Please help!!!¡!!!!!!!!!!!!
MTN IS CHEATING ME.
I was wrongly charged N20 for 3days for something I never subscribed/ register for
#50 by MARKETING
And I should send STOP MKT to 463 to stop
But this time around I can't bear it anymore

Y'ello Demiiii, we are sorry. Have you sent STOP MKT to 463? This should unsubscribe your line from the service. Please provide feedback.

KillerFrost:
Good morning jideSM.....


I don't know why I'm been charged #1 per second for calls....its frustrating.....How can I top up and within how many seconds my airtime is gone..... Please kindly run a check on this number:07065654280 and help deactivate any ridiculous tariff plan, Thank you!

Y'ello Frost, I am sorry. I could confirm that you were billed for Vantage Points Weekly service. You can deactivate the service. Please text STOP to 33334. I will appreciate your feedback. Thank you.

JideSM:


Hello, I am sorry for the inconvenience you experienced, kindly note that you were charged for MTN music plus service which has been deactivated for you.

thank you

ibitomisi:
JideSm just now...
I was wrongly charged again...

#50 by one silly CR7 Live Club.

Ever since this shit has been happening to me... I've been silent..

But this time around I can't bear it..


I'm not a football fan.. So how on hell will I subscribe.
Please, quickly look into this oh...

It's wickedness nah
08108108554

Y'ello Ibitomisi, we are sorry about this. To unsubscribe from the service, please text STOP to 44404. Thank you.

cckris:

*131*4#

isn't giving data balance to 08131218031

Yello, you can also dial *559*2# to check your data balance. Thank you.

latestguy:
halo I lost my phone and I have the Mtn swap park with me, I'm the one registered the sim with my name need your help to swap

Yello, am sorry about your lost phone. Please visit any of our MTN office with a valid ID, welcome back pack and sim details for assistance. Thank you.

Hassan Ahmad 08030871499 Serial number 3034542036 Puk 97548643 Bulunkutu kasuwa ward

KINDLY DEACTIVATE ALL MY SUBSCRIPTIONS My number is 08038241982 thanks sir

JideSM:
.

Baba you na my namesake.
I typed glo.com.ng in my browser and next thing it redirected to some mtn game site and MTNN sent a message that 60naira was deducted for game+. Just imagine.
Kindly help cancel and revert this and God knows whatever subscriptions I may be inadvertently entered for. DEACTIVATE em all!
This is the height.
Except for calls/data, I have no interest in any services.
... Please edit out my number if you're quoting. Many thanks.

jidobaba:
Baba you na my namesake.
I typed glo.com.ng in my browser and next thing it redirected to some mtn game site and MTNN nt a message that 60naira was deducted for game+. Just imagine.

LOL. For real? It's like saying Barcelona wan' play a friendly match in Santiago Bernabeú. Ko possible!

funkyjms:


LOL. For real? It's like saying Barcelona wan' play a friendly match in Santiago Bernabeú. Ko possible!

Try it and tell me what you see. Mtn no try at all.
Just because I was trying to get to Glo site. Which turns out to be gloworld.com

I woke up this morning to realize 100 naira was deducted from my account for one "game+" I have no idea about.

please refund my money. I tried calling the customer care today and realised the option to speak to a representative no longer exists.

25 naira has been deducted from my account every week too, and I never complained. bow this?
This is teft and I'll take this case to any height if I don't get refunded

This is my number 08160737494 Please refund my money I know nothing about any MTN game+
Thank you

Customer care sef has gone to the dogs. What a ridiculous network.

Good morning JideSm...Thanks for the awesome work you've been doing


I have an issue. Mtn keeps deducting air time from my account and Is don't seem to know why...tried calling customer care and mistakenly opted for hausa as my preferred language...since then I haven't been able retify the problem. Kindly help me fix it.

My digits are 081xxxxxcxx. Yeah Idaho also welcome help on changing my language option back to English

I will be waiting in anticipation

JideSm mtn forcefully introduced me to a service and forcefully deducted service charged me 100 naira within a very short notice.

Mmmmm

Please I am not able to use the mtn share and sell service. They said I should contact customer care. I have reset my pin tire. Please help, it is very urgent

This message was sent to me but when i bought the data it was not given to me please help here is message below- CONGRATULATIONS! Your smartphone has been activated to enjoy DOUBLE on any data bundle you buy for the next 6mths. Dial *131*1# to buy your preferred data plan.

femi4:
Don't skip this again, its getting to 24hrs

We are sorry for the delay. Please provide the affected phone number via PM. Thank you.

Y'ello Ikp, you may now provide the affected phone number via PM. I just followed you. Sorry for the delay.

ikp120:
Please I am not able to use the mtn share and sell service. They said I should contact customer care. I have reset my pin tire. Please help, it is very urgent

ikp120:
Please I am not able to use the mtn share and sell service. They said I should contact customer care. I have reset my pin tire. Please help, it is very urgent

Y'ello Ikp, you may now provide the affected phone number via PM. I just followed you. Sorry for the delay.

pabon:
Good morning JideSm...Thanks for the awesome work you've been doing


I have an issue. Mtn keeps deducting air time from my account and Is don't seem to know why...tried calling customer care and mistakenly opted for hausa as my preferred language...since then I haven't been able retify the problem. Kindly help me fix it.

My digits are 08135069538. Yeah Idaho also welcome help on changing my language option back to English

I will be waiting in anticipation

Y'ello Pabon, we are sorry for any inconvenience. Please redial 180, press 1 after language option confirmation. This will opt your line back into English language. Thank you.