JideSM:


So sorry Joshkid, data share service is currently unavailable at the moment. You will be notified once available. Regards

thanks

JideSM:


Your request for deactivation has been completed. Regards

please, is MTN family and friends package still available?

Why does mtn always deduct money unduly?

please...mtn!!!..anytym I send msg..it automatically goes three tyms...deducting 12naira...pls I need it rectified cos am buying on porting out soon..my digit is 09065382185...is not from my phone cos ve changed phone cos of this problem

Mtn no dey try atall

Has device bonuce stopped!!!

Chisomhustler:
please...mtn!!!..anytym I send msg..it automatically goes three tyms...deducting 12naira...pls I need it rectified cos am buying on porting out soon..my digit is 09065382185...is not from my phone cos ve changed phone cos of this problem

Hi Chisomhustler, apologies for the inconvenience. Checks on your line revealed that you were billed N4 for each sms you sent. However, please note that a page of sms can contain a maximum of 160 characters ONLY. Once it passes that, you will be billed for two sms pages. Let me know if you need more clarification. Regards

saxby:
Why does mtn always deduct money unduly?

Hi saxby , so sorry to read about this. I will appreciate if you can send me your mobile number via PM and also state the amount that was deducted to enable me run a check. Regards

kogbaski99:
Mtn no dey try atall

So sorry kogbaski99, i'll be glad if you can share the issue you are having with the network with me here or via PM. Regards

nzubeokafor:
Has device bonuce stopped!!!

Hi nzubeokafor, please be informed that the Kpalasa offer (device bonus offer) has NOT been discontinued but revised from 100% to 20% data bonus for 3 months. This is effective from 25th March 2017. You can visit http://mtnonline.com/kpalasa-faqs for more details. Regards

dejt4u:
please, is MTN family and friends package still available?

Hi dejt4u, please be informed that the MTN Friends and Friends package is no longer available. The tariff plans currently available are MTN Pulse, MTN XtraSpecial, MTN BetaTalk and MTN XtraValue.
1.MTN Pulse is prepaid tariff plan that allows customers make calls at a FLAT rate of 11kobo/sec for calls ACROSS ALL local Networks in Nigeria after spending NGN10 daily. To Migrate dial *406*1# OR TEXT 406 TO 131
SMS to all local Networks in Nigeria will cost you N4.
2. MTN BetaTalk is prepaid tariff plan that rewards customers with 150% airtime bonus on every recharge below N100 and 250% airtime bonus on recharges from N100 and above. Calls would be charged at 40kobo/sec to all local Networks in Nigeria from the main and bonus airtime. Dial *123*2*6# to migrate or BT TO 131.
3. MTN Xtraspecial is a prepaid tariff plan that allows you enjoy a flat rate of 15kobo/sec for calls to all local Networks in Nigeria and to some selected international destinations from the very first second. Dial *408*1# or text 408 to 131 to migrate.
4. MTN Xtravalue tariff Plan is a plan that rewards you airtime for National SMS & calls, International calls to selected destinations and volumes of data for browsing after subscribing to xtraValue bundle plan.
The XtraValue bundle is divided into XtraTalk (this bundle gives you more airtime than data) and XtraData (this bundle gives you more data than airtime). You can purchase any XtraValue bundles by dialing *131*2#. Once you exhaust your bundle and you do not renew it, your calls, SMS or data will be deducted from your main account at the tariff plan rate(National calls will be charged at 20k/sec, standard International call rate and National SMS at N4).

Good afternoon
Please my MCN no longer works. Has it been stopped.... I mean the missed call notification.

pabon:
Good afternoon
Please my MCN no longer works. Has it been stopped.... I mean the missed call notification.

so sorry pabon, please be informed that the Missed Alert Notification is no longer available. Regards

Good afternoon, please help me check my line as mtn bills me unnecessary each time i recharge. Their is also this jeremiah thing that is always sending me messages on a daily and i dont know how to stop Thanks as u fix this

paulista:
Good afternoon, please help me check my line as mtn bills me unnecessary each time i recharge. Their is also this jeremiah thing that is always sending me messages on a daily and i dont know how to stop this
08064866626. Thanks as u fix this

Sorry to hear this, Game+ service is active on your line and has been deactivated as requested.

.

JideSM:


Hi Lionhearted, you can manage all your Value Added Services (VAS) from the VAS menu. Simply dial *447# or *123*5#. Regards

Tried the codes over the weekend, but my credit still zapped this morning. Meaning the codes apparently didnt work. Pls help work on this from your end.

Lionhearted:
Tried the codes over the weekend, but my credit still zapped this morning. Meaning the codes apparently didnt work. Pls help work on this from your end.

Hi Lionhearted, i'm truly sorry about the deductions. Checks on your line revealed that you currently have active Mega Hunt VIP offer, 30MB 1-Day Mobile Data, 100MB 1-Day Data Plan and 500MB 7-Day Data Plan. Regards

JideSM:


Hi Lionhearted, i'm truly sorry about the deductions. Checks on your line revealed that you currently have active Mega Hunt VIP offer, 30MB 1-Day Mobile Data, 100MB 1-Day Data Plan and 500MB 7-Day Data Plan. Regards

All those? How do I stop/cancel each and everyone? Thanks for your attention.

Lionhearted:
All those? How do I stop/cancel each and everyone? Thanks for your attention.

Your request for deactivation has been completed as requested. Regards

I bought a start up pack and subscribed on it. I got only 1.5gb without the 300mb extra bonus. Even the 5000 airtime lasted for just that day. Pls help correct this

Uyih:
I bought a start up pack and subscribed on it. I got only 1.5gb without the 300mb extra bonus. Even the 5000 airtime lasted for just that day. Pls help correct this

Hi Uyih, i sincerely apologize for the inconvenience. Please send your mobile number via PM to enable me look into this. Regards

JideSM:


Hi Uyih, i sincerely apologize for the inconvenience. Please send your mobile number via PM to enable me look into this. Regards

Pls i just joined, i dont know how to do that.

This is my number. 08104599173

Uyih:
This is my number. 08104599173

You will be contacted shortly. Regards

you guys are doing a great job here #MTN
kudos

.

gmcbiz:
you guys are doing a great job here #MTN
kudos

Thank you very much, I appreciate your compliment.

Uyih:
This is my number. 08104599173

As discussed on phone, the issue is now resolved and all other enquiries have been attended to. Thank you.

Lionhearted:
All those? How do I stop/cancel each and everyone? Thanks for your attention.

Kindly confirm if you want them deactivated to enable me assist you.

JideSM:
Kindly confirm if you want them deactivated to enable me assist you.

Yes. Kindly deactivate them all. Thanks.

JideSM

please help us do something at apapa road oyingbo, since morning, no internet service to connect system.

please it is very important for my business


kindly help us