Dreydoe:
mtn ...am not seeing 4g on ur network ooo.. Am using hot 4 pro...do I need to update my sim to get 4g LTE?

GloryIsaac:
My sim can't make or recieve calls, it hangs up immediately.. also can't subscribe or check account balance, it keeps saying "the code used for this recharge is incorrect etc" but i ain't recharging any thing

Cc JideSM

Moneyboyz:
Boss JideSm

I still thank thee for helping me out with my 08167349201 that has refused to browse for a year and you fixed it for me. The sim is browsing now the H+ is coning up and the download speed is okay

But

I some issues have followed and I don't think its normal

First its the issue of USSD codes not responding. Eg " I dial *556# up to 5 times to see my balance end so on"

Meanwhile I have two Mtn sims and the second one won't act or respond this way.

Secondly is the issue of network failure on this sim, the service goes on and off like NEPA. When ever I'm browsing the service drops off and I have to put the data off before the service signal comes back on again. Or at times while my data is still on, the browsing would just stop and I will have to off and on the data again..

I use an Infinix Note 3 and my phone is intact
I stay in sango its where we have 4g,3g and edge network
I have two Mtn sims and its not the same with the other line
Please help me.do something about this cc. JideSm
08167349201
One love.

nurez305:
Hi JideSM, last month I complained about my npower data that I was unable to use it to browse which was later resolved after 10days.. samething is happening to me this month, my sim is not up for browsing since the beginning of this month. Please what is the issue causing this. Is this what I will be facing every month ?

Please do something, my number is 09062147458

Thank you

JideSM:


Hi GloryIsaac, i'm deeply sorry for the inconvenience you may have experienced. Please send your mobile number via the E-mail message to enable me assist. Regards

JideSM:
Y'ello, this experience is regretted. Please send your phone number and full address in the area of a complaint via private message for resolution.

GloryIsaac:
My sim can't make or recieve calls, it hangs up immediately.. also can't subscribe or check account balance, it keeps saying "the code used for this recharge is incorrect etc" but i ain't recharging any thing

Cc JideSM

guji12:

08163240251 .. CAc road orhuwhorun.. warri.. Delta state

JideSM:


Y'ello guji12, feedback received is that you confirmed the 3G network issue has been resolved. Thank you.

pabllov:
i had 600mb remaining of my daily subscription, i then did night plan to download movie, lo and behold MTN deducted from the daily data plan instead of the night own (i did the night sub by 12.56am),,,, what could have went wrong?

JideSM:


Hi pabllov, so sorry for the inconvenience you may have experienced. Please send your mobile number via Email message to enable me run a check. Regards

JideSM:


Hi pabllov, so sorry for the inconvenience you may have experienced. Please send your mobile number via Email message to enable me run a check. Regards

JideSM:


Hi pabllov, so sorry for the inconvenience you may have experienced. Please send your mobile number via Email message to enable me run a check. Regards

Danhumprey:
Hi. good morning. I just sent you a mail. I'm having issues with my phone number. I keep getting unsolicited SMS, actually two SMS that were first sent to me few weeks ago, but till today, I keep getting them as if they are new SMS everytime I switched on my phone. it's beginning to look like an annoying spamming. do something about it.

I've emailed you my phone number.

BabyApple:
My phone got stolen today.. with my mtn line in it , which is my main/business line.. i went straight to my office at sabo yaba to do a sim retrieval, on getting there , the security at the entrance asked me if i have any valid ID card which i told him i dont have, because my house got burnt some months which make me loose all my valuable things including my ID card with my ATM card.. i asked him if i can use Affidavit for the sim swap , then he said yes i can do the affidavit for the sim swap.. after one hour i went back to the MTN office.. i was told again that i cant use the affidavit for the sim swap.. does it mean i would not be able to get my sim card back.. Please i need solution .. i mean fast solution.. i wouldnt like to make trouble with you guys.. Thank you

bomboyi:
Good day, I have an Mtn line with msdn no: 08066061677, yesterday on my way home at about 6pm, I received a message from Mtn concerning sim swap,I immediately called Mtn customer care, the officer said there is nothing to worry about,that it may be a mixed up. When I got home, I tried to make a call with no avail, when I tried to send sms, it wasn’t going. So I decided to call the line from another line, I got an engaged tone. Now my line is no longer working.

I want to know what happened.

Fredkio:
Good day Mr Jidesm . I am currently being charged for subscriptions i know nothing about. Amongst others are , Flip weekly, mobile magazine, football blitz, mobile picture etc, pls sir , i am tired of loading my card and then finding out later that 60% is off from it .. pls hlp me , I have tried unsubscribing from them but it doesn't work . My number is 07065459348 . Thank you.

sheddyboy01:
I want to find out if there was any increment on your SME Data prices recently.

JideSM:
Y'ello, the inconvenience is regretted.

Please provide the picture of the court affidavit via private message for review.

Thank you for your understanding.

JideSM:


Hi ufo4u, s