My airtel data plan expired early Friday morning. I bought three 500 recharge cards around 10:30am. I loaded the first one without any problem, tried to load the 2nd card but the message I got was session terminated. I tried again and again. I went on to the last card and it didn't load either. It's essential to note that i wasn't told the pin i entered was incorrect but i was barred from recharging I called customer care and I was told there is a problem with their system. I called back later in the evening and I was finally Unbarred but I was still unable to load any card. I stopped trying coz of the fear of being barred again and I called customer care. I gave the attendant the pin and serial number of the two cards and I was told my account would be credited after 24hrs by (7pm on Saturday). Its been over 36hrs and my account has not been credited.
I called again this morning and I was told there's a system breakdown and my request is still pending
I can't even load 100naira card on my phone.

Am I alone Is anyone experiencing the same issue

Jaideyone:
My airtel data plan expired early Friday morning. I bought three 500 recharge cards around 10:30am. I loaded the first one without any problem, tried to load the 2nd card but the message I got was session terminated. I tried again and again. I went on to the last card and it didn't load either. It's essential to note that i wasn't told the pin i entered was incorrect but i was barred from recharging I called customer care and I was told there is a problem with their system. I called back later in the evening and I was finally Unbarred but I was still unable to load any card. I stopped trying coz of the fear of being barred again and I called customer care. I gave the attendant the pin and serial number of the two cards and I was told my account would be credited after 24hrs by (7pm on Saturday). Its been over 36hrs and my account has not been credited.
I called again this morning and I was told there's a system breakdown and my request is still pending
I can't even load 100naira card on my phone.

So èjó,oo
#airtell bring back my money o..the gbese is still on my neck o

mosque rat

Rexxie:

mosque rat

lol so from politics section you dug up this old thread just to insult me? you're definitely disturbed

Jaideyone:
lol so from politics section you dug up this old thread just to insult me? you're definitely disturbed

mumu,u definitely are a church rat n need a job....i could give u some meal vouchers cos u direly need'em..meanwhile dont try n use me resurrect this,as u 'goatly' put it,dead n dug down buried thread....no onesswatching now,so start kissing ur arsse...