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Q10 Device Pin Blocked. Need Assistance - Phones - Nairaland

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Q10 Device Pin Blocked. Need Assistance by Nobody: 6:31pm On Sep 30, 2013
hello,

I need help with my BB Q10.

Th phone suddenly displayed "Device PIN Blocked" thereby preventing usage of the phone.

I have tried the following but no success,

Remove SIM card
Remove battery
Reinstall software using Blackberry link
Mailed Blackberry address
Called SLOTS (Phone purchased from them)
Upgraded the software

I do not believe the phone is stolen as i personally unpacked it. And I dont think SLOTS sells stolen phones

I have searched online and discovered am not the first with the problem, but was unable to get any working solution

I know someone out there knows the solution

ABEG help me

Thanks
Re: Q10 Device Pin Blocked. Need Assistance by Nobody: 7:25pm On Sep 30, 2013
Have you changed the sim card and it still shows deviced locked? If Yes. I think you will have to take it to an Experience GSM engineer for the phone to be properly flash. [if you reside in Enugu, I can Do it for you]
Re: Q10 Device Pin Blocked. Need Assistance by lomprico(m): 11:27pm On Sep 30, 2013
Stolen phone!!!!!!!!!!!!
Re: Q10 Device Pin Blocked. Need Assistance by Nobody: 2:17pm On Oct 02, 2013
young-dude:
Have you changed the sim card and it still shows deviced locked? If Yes. I think you will have to take it to an Experience GSM engineer for the phone to be properly flash. [if you reside in Enugu, I can Do it for you]

Yes. Its working now. Though i dont know why. I think BlackBerryhelp did something cos they asked for my PIN.

lomprico: Stolen phone!!!!!!!!!!!!

I dont think its stolen. Then SLOT steals is implied

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