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Vacancy For Customer Service Personnel (female) - Jobs/Vacancies - Nairaland

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Vacancy For Customer Service Personnel (female) by tolex29(f): 10:08am On Aug 04, 2014
JOB LOCATION: ABEOKUTA

Our client is a leader in the insurance sector; due to expansion and growth, they require the service of a Customer Service Personnel in the Abeokuta branch to maintain good customer relationship, enlighten customers on company’s products and service.

Job Title Customer Service
Reports to Unit Head
Department Customer Service

• Functions & Responsibilities:
• Attending to customers’ enquiries and complaints.
• Distribution of policy statements of account to policyholders
• Updating customers’ information on the system.
• Reconciliation of policy accounts.
• Issuance of tax rebate certificates on demand.
• Providing letters on request to customers about enquiries on their policies.
• Keeping a daily log of customer activities
• Periodic preparation and submission of reports on activities to Group Head Customer Services Group
• Providing information to prospective clients about various products.

Key Performance Indicators:
• Improved Retail Business Income
• Increase in Number of Policies per customer

Required Knowledge Skill /Abilities:
• Good Knowledge of Insurance and the regulatory frameworks.
• Excellent communication skills
• Must be proactive, flexible and result oriented.
• Comfortable in a rapidly changing environment
• Computer Literate.

Generic Skills:
• Selling
• Negotiation / Problem-solving
• Relationship Management
• Assertive /Influencing

Professional Requirements Qualification:
• First degree in Insurance, Actuarial Science or any Social Sciences or Humanities discipline.

Experience:
Minimum of 1-2 years’ Experience
Prior Experience in a similar role is an added advantage.

Salary & Application:
N44, 000 other benefit include Hmo & Pension

Application closes 11th August, 2014.

Qualified candidates who reside in Abeokuta should please forward their passport pictures and CVs to recruitment@stresertservices.com using ‘Customer Service – A’ as subject of mail. Only experienced and qualified customer service candidates who reside in Abeokuta will be considered.
Re: Vacancy For Customer Service Personnel (female) by MissIndependent(f): 11:31am On Aug 04, 2014
This so called Tolex29 is a renowned scam artiste on Nairaland. He is known for posting obvious scam jobs...people like you should be locked up and the keys thrown into river Mississippi. RUBBISH!


The Moderators in this section should please ban this biosexual!!!

1 Like

Re: Vacancy For Customer Service Personnel (female) by Nobody: 11:40am On Aug 04, 2014
Scam? Did he scam you? undecided Abeg I no fit laff jare cheesy

His job advert looks genuine to me smiley

MissIndependent: This so called Tolex29 is a renowned scam artiste on Nairaland. He is known for posting obvious scam jobs...people like you should be locked up and the keys thrown into river Mississippi. RUBBISH!


The Moderators in this section should please ban this biosexual!!!
Re: Vacancy For Customer Service Personnel (female) by ennyblaze(f): 9:08pm On Aug 04, 2014
Yes dis guy is a big scam...he shud be banned!bloody mofo
Re: Vacancy For Customer Service Personnel (female) by walterkenny: 3:45pm On Aug 05, 2014
Really?

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