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Frequest Hanging Or Freezing Of Your Blackberry Device. >>UPDATED<< - Phones - Nairaland

Nairaland Forum / Science/Technology / Phones / Frequest Hanging Or Freezing Of Your Blackberry Device. >>UPDATED<< (626 Views)

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Frequest Hanging Or Freezing Of Your Blackberry Device. >>UPDATED<< by spartanlord(m): 2:42pm On Aug 20, 2014
All the necessary solutions are listed below. Make sure you follow these steps accordingly so as to know which one worked for you:

1. Make sure applications are actually closed
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Most Blackberry users assume when they click back to the Home screen, their apps are quit and closed. These apps actually continue to run in the background, taking up precious memory. Instead of using back button, while in the app you MUST try to close or exit it, press Menu or Option key > scroll down and select Close (or "Exit".

2. Perform a "Soft Reset"
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On your Blackberry keyboard, hold down these keys simultaneously: ALT+SHIFT+DEL (you must be on your home screen should in case) I guess you must have tried this one before!!! *

3. Perform a "Hard Reset"
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Another process that helps keep performance high is to first power down your Blackberry by pressing and holding down the power key, then physically pull the battery from its connectors and leave out for 90 seconds (1min 30sec or 2min). Replace battery and power up.

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NOTE: If you try all the above and problem still persist then this is the final option to apply.
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4. A full Security Wipe of your Blackberry
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Please make sure to perform a backup of all your data first! Then perform a security wipe:

1) Select Options from the home screen.
2) Go to Security Settings > Security Wipe.
3) Check all items to be wiped.
4) Then enter the word "blackberry" and select Wipe.

Once the device comes up, restore your backup and start installing all your programmes afresh. If it does not help then you'll need to buy another phone.

But I'm very sure option 4 will help!

BB Pin: 28E48C6E

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