Very salient point @ bolded.

Thatz probably y d staff was bold enuff to touch d items.

twinskenny:


Thank you , look is not as one dont want to pay for insurance, but there insurance is such a scam! imagine paying over 50k for a good thats less than 25k> unless ther system has changed. i shipped with shoptomydoor, items worth over 200k yet there insurance was less than 15k...

now the truth is that, his staff knowingly stole the items of customers without insurance knowing too well that nothing will happen to the company one way or the other, apparently believe that the owner of the goods cannot make any trouble since its not insured!!!

rubbish all through... am creating a new thread for them by tomorrow.. my entire savings went into this things.. since July this year, imagine if i have recieved the goods before now, i know how much profit i would have make..

not withstanding maybe this will be a lesson to them on how to treat a loyal customer much more better

Hi Catlanta or irohadis, please send me the download link for the product paid for on invoice 1410094581. Thank you.

teemy:
Hi Catlanta or irohadis, please send me the download link for the product paid for on invoice 1410094581. Thank you.

Customer service is looking into it ASAP.

teemy:
Hi Catlanta or irohadis, please send me the download link for the product paid for on invoice 1410094581. Thank you.

Link has been sent to you. Please confirm.

irohadis:


Link has been sent to you. Please confirm.

Received thanks.

is our items still in "custom clearing"

Johnpaul2k2:
is our items still in "custom clearing"

That batch is coming out tomorrow and would be ready for collection and dispatch the following day.

Hello everyone and good wishes as you carry out your importation businesses. We are pleased to reintroduce our service; IBL LOGISTICS: PICKUP/WAYBILL/FREE WAREHOUSING SERVICES for non-Lagos importers and Lagos resident importers. Do check the links;

IBL PROCUREMENT/LOGISTICS SERVICE FOR NON-LAGOS IMPORTERS WITH AGENTS IN LAGOS

The thread is here; https://www.nairaland.com/1789589/ibl-procurement-logistics-service-non-lagos

IBL LOGISTICS FREE WAREHOUSING & DELIVERY SERVICE FOR MINI IMPORTERS

The thread is here; https://www.nairaland.com/1943083/ibl-logistics-free-warehousing-delivery

Our charges are pocket friendly, and we consider the convenience of your business as an utmost importance.

We work Monday-Friday. Saturday can be bargained and is subject to disposition.

Thanks.

Reading comment from 1st page till last page shows that , you have to think more than twice before you deal with shippyme or else person go just join the league of complainer.

dridowu:
Reading comment from 1st page till last page shows that , you have to think more than twice before you deal with shippyme or else person go just join the league of complainer.

word my brother word!!!

Seems u've reverted to not replying emails once more

irohadis:


That batch is coming out tomorrow and would be ready for collection and dispatch the following day.

has it arrived yet?

i need to collect this tomorrow

thanks

Johnpaul2k2:
has it arrived yet?
i need to collect this tomorrow
thanks

Minor delay with clearing. It is coming out tomorrow instead. The two consignments that are pending are coming out at the same time. Thanks for your patience.

Tell your customer care peepz to reply my mail nau.Itz almost 4days and I haven't received acknowledgement let alone a reply. *wipes sweat*

irohadis:


Minor delay with clearing. It is coming out tomorrow instead. The two consignments that are pending are coming out at the same time. Thanks for your patience.

Guy if you want them to assist you here always state the booking number. I just left their office now. Oct 10th shipment would be ready for collection by tomorrow. Those guys are really working.

WoodcrestMayor:
Tell your customer care peepz to reply my mail nau.Itz almost 4days and I haven't received acknowledgement let alone a reply. *wipes sweat*

Working u said

So,if I wasn't on nairaland nko?

Wat kinda work are dey doing?I presume dey can't pick calls too

Isn't sum1 meant to be in charge of phones and email?

Itz nt a must I paste here.Infact,the last one I pasted here wasn't replied so what?

euwajeh:
Guy if you want them to assist you here always state the booking number. I just left their office now. Oct 10th shipment would be ready for collection by tomorrow. Those guys are really working.

To the best of my experience with dealing with them, Shippyme is a reputable company that has continued to deliver good services. Just like any other Organization not all customers can be satisfied, that is why there are always room for complaints. How many times have we complained about erratic services from Network providers, how long do you wait on a call to make a complain? Some of us get frustrated and hang up but, does that mean the Telecoms company is a failure? Thus, those complaining is an infinitesimal few compared to the majority enjoying their services. I just want to advise them keep upgrading to deliver better and faster services. I believe we are rest assured to to get the best from them. Thumbs up shippyme!

Can I collect mine tomorrow?

keep deceiving yourself at bolded.
Go to other importer threads on nairaland and check if u'll see this magnitude of complaint.

tallnslim9ja:
To the best of my experience with dealing with them, Shippyme is a reputable company that has continued to deliver good services. Just like any other Organization not all customers can be satisfied, that is why there are always room for complaints. How many times have we complained about erratic services from Network providers, how long do you wait on a call to make a complain? Some of us get frustrated and hang up but, does that mean the Telecoms company is a failure? Thus, those complaining is an infinitesimal few compared to the majority enjoying their services. I just want to advise them keep upgrading to deliver better and faster services. I believe we are rest assured to to get the best from them. Thumbs up shippyme!

WoodcrestMayor:
keep deceiving yourself at bolded.
Go to other importer threads on nairaland and check if u'll see this magnitude of complaint.

with what i understand so far, Shippyme had a horrible experiences in the past and i believe they never see that coming. The problem was from their own employee who steal customers items. also i have noticed some changes especially in the aspect of CALLING. Unlike now, shippyme hardly pick someone's call or even reply to emails. in as much as my items still remains on their custody, i really appreciate their transformation.



In other news.

i was told the 10th October shipping has arrived in your office? Please i live in Onitsha and will like to know if it's possible to send my brother in Ikeja or through your carriers ?

thanks

I agree they rebranding.My items that was wit dem for over a month suddenly arrived Nigeria in a week.I said to myself- "so na so d tin suppose fast "

I've not called them but I sent an email which they avnt replied.

The oga at d top made a big mistake.U don't open a biz and leave it to pple completely.If he had been checking the mailbox(which I believe he shld av a password to),he wuld av seen complaints long b4 it degenerated to dis level.

They shld settle pple wit claims and hope dat pple 'll still trust dem-thatz d best d can hope for.

One of my package is still "assigned to batch".

I doubt if the goods are in their office...they avnt notified me by mail.Besides,itz still showing "custom clearing" on their website.

Johnpaul2k2:


with what i understand so far, Shippyme had a horrible experiences in the past and i believe they never see that coming. The problem was from their own employee who steal customers items. also i have noticed some changes especially in the aspect of CALLING. Unlike now, shippyme hardly pick someone's call or even reply to emails. in as much as my items still remains on their custody, i really appreciate their transformation.



In other news.

i was told the 10th October shipping has arrived in your office? Please i live in Onitsha and will like to know if it's possible to send my brother in Ikeja or through your carriers ?

thanks

WoodcrestMayor:
I agree they rebranding.My items that was wit dem for over a month suddenly arrived Nigeria in a week.I said to myself- "so na so d tin suppose fast "

I've not called them but I sent an email which they avnt replied.

The oga at d top made a big mistake.U don't open a biz and leave it to pple completely.If he had been checking the mailbox(which I believe he shld av a password to),he wuld av seen complaints long b4 it degenerated to dis level.

They shld settle pple wit claims and hope dat pple 'll still trust dem-thatz d best d can hope for.

One of my package is still "assigned to batch".

I doubt if the goods are in their office...they avnt notified me by mail.Besides,itz still showing "custom clearing" on their website.

Sometimes in Life, people will trust too much (even with our lives ) are those that disappoints. This is just a lesson to them. no one is perfect.

yes my items are among "clearing custom"

I used to call companies negative names if they fails to reply or deliver at a particular time, but since i became an IM (internet marketer) i realize how difficult it is, to do business with people.

I believe they will or have bounce back for good

I hope so.
I knw itz difficult doing biz cos of unforseen circumstances.Contigency approach to planning is key here.

I don't like telling stories wen I'm meant to deliver.I prefer telling u I'll come to your place on saturday(and den add a clause dat I can come b4 saturday) den I show up on friday dan coming on sunday.
Itz beta to give a long rope just in case sumtin happens.If u deliver b4 den-fine.Ur credibility goes up.

Johnpaul2k2:


Sometimes in Life, people will trust too much (even with our lives ) are those that disappoints. This is just a lesson to them. no one is perfect.

yes my items are among "clearing custom"

I used to call companies negative names if they fails to reply or deliver at a particular time, but since i became an IM (internet marketer) i realize how difficult it is, to do business with people.

I believe they will or have bounce back for good

WoodcrestMayor:
keep deceiving yourself at bolded.
Go to other importer threads on nairaland and check if u'll see this magnitude of complaint.

\


a day is coming that same man will come here with his own complain.. na today. if you go to there office to collect package they will tell you to go to nairaland and drop positive feedback at least to erase thr already tarnish image

Are u for real?

So if refuse(of course I will refuse) dem no go gimme my goods?

I still dey expect their reply to my email sent 4days ago.Even if d email dey use leg waka,e for don reach their office.

Me I cannot come back here and erase anyfin-my conscience neva permits me to do such.

Your work/service shld speak for you.If u need pple to do dat den u still av a looooong way to go.

twinskenny:
\


a day is coming that same man will come here with his own complain.. na today. if you go to there office to collect package they will tell you to go to nairaland and drop positive feedback at least to erase thr already tarnish image

SHIPPYME/ Irohadis/ Catlanta, Please what is the status of these my 2 remaining orders:
1. S1408286535

2. S1409023772

You keep coming here to do damage control, why don't you people work on improving your services instead of all this pointless banter.

Please when do I get my shipment? You guys promised me that it would be ready this week BUT call you don't pick, email you don't reply.

WHERE ARE MY PACKAGES O

MrsNaira:
SHIPPYME/ Irohadis/ Catlanta, Please what is the status of these my 2 remaining orders:
1. S1408286535
2. S1409023772
You keep coming here to do damage control, why don't you people work on improving your services instead of all this pointless banter.
Please when do I get my shipment? You guys promised me that it would be ready this week BUT call you don't pick, email you don't reply.
WHERE ARE MY PACKAGES O

Booking 1. S1408286535 has a pending balance and can't ship until balance is paid.
Booking 2. S1409023772 has ETA of 2 days remaining if you look in your user account. The status in your account is "clearing customs." That is the current status and the ETA of 2 days means it is still on time. Unless the ETA elapses, there is really no reason to call because customer service will give you the same info in your user account tracking information. Customs is unpredictable but we have assurances the pending shipment will be out tomorrow.

WoodcrestMayor:
Are u for real?
So if refuse(of course I will refuse) dem no go gimme my goods?
I still dey expect their reply to my email sent 4days ago.Even if d email dey use leg waka,e for don reach their office.
Me I cannot come back here and erase anyfin-my conscience neva permits me to do such.
Your work/service shld speak for you.If u need pple to do dat den u still av a looooong way to go.

If you disclose your booking reference number, we can figure out why you still don't have a response. Without that, we really can't help you and it is pointless complaining.

U guys are funny

So if I wasn't on nairaland,I won't get any customer care shey?

I av bin communicating wit email all dis while...dat option has suddenly evaporated abi

iSmh

irohadis:


If you disclose your booking reference number, we can figure out why you still don't have a response. Without that, we really can't help you and it is pointless complaining.

WoodcrestMayor:
U guys are funny
So if I wasn't on nairaland,I won't get any customer care shey?
I av bin communicating wit email all dis while...dat option has suddenly evaporated abi
iSmh

If you have a reference number, display it here, else you are just a troll and is not fair to actual users in need of help.

Ok...I dey come

irohadis:


If you have a reference number, display it here, else you are just a troll and is not fair to actual users in need of help.

can someone come and collect the item now?
has it been cleared from the custom?