Job Purpose:
Serves customers by providing product and
service information; resolving product and service
problems.

Duties:
Attracts potential customers by answering product
and service questions; suggesting information
about other products and services.
Opens customer accounts by recording account
information.
Maintains customer records by updating account
information.
Resolves product or service problems by clarifying
the customer's complaint; determining the cause of
the problem; selecting and explaining the best
solution to solve the problem; expediting
correction or adjustment; following up to ensure
resolution.
Maintains financial accounts by processing
customer adjustments.
Recommends potential products or services to
management by collecting customer information
and analyzing customer needs.

Skills/Qualifications:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information ,Multi-tasking.
To apply you can forward your CV to kefsa@yahoo. com

Thanks. "SENT"

jenhold:
Job Purpose:
Serves customers by providing product and
service information; resolving product and service
problems.

Duties:
Attracts potential customers by answering product
and service questions; suggesting information
about other products and services.
Opens customer accounts by recording account
information.
Maintains customer records by updating account
information.
Resolves product or service problems by clarifying
the customer's complaint; determining the cause of
the problem; selecting and explaining the best
solution to solve the problem; expediting
correction or adjustment; following up to ensure
resolution.
Maintains financial accounts by processing
customer adjustments.
Recommends potential products or services to
management by collecting customer information
and analyzing customer needs.

Skills/Qualifications:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information ,Multi-tasking.
To apply you can forward your CV to kefsa@yahoo. com

Location pls