“the Essential Skills For Customer Service Excellence” Master Class - Career - Nairaland
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| “the Essential Skills For Customer Service Excellence” Master Class by jimbukola(f): 10:05am On Nov 11, 2014 |
“The Essential Skills for customer Service Excellence” Master class Course Description Duration 2 days Training Date :22nd &23 Feb 2015 Customer Service excellence The course fee is 55,000/participant. Core Competencies addressed in the training: Customer service excellence (Hello How may I help) Communication with Customers Handling difficult customers and complaints Working customer service teams and team motivation Understanding the customer service processes Understanding customer experience 1 Share
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