I am not to sure if this is the appropriate section to post this,please moderators kindly assist post in appropriate section.Thank you.

Please i noticed that for sometime now post offices in Lagos charge about N500.00 each to pick up packages from abroad.For instance,if you have 4(four) parcels to pick up,you will have to pay N2000.00 and you will be issue a receipt as well.I complained to the post office staff and was told all post office in Lagos charge this N500.00and its called handling charge.
I think this is simply ridiculous. I get you have to pay to send parcel but i don't get the rationale behind having to pay to pick up your parcels bearing in mind that the sender has paid to have the parcel sent in the first place.

Is this normal practice in other developed countries?
To who and how can one make a formal complaint about this?

Let's ask fashola...