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Vacancy @ Trisat Communications Limited by RSTECHNG(m): 10:49am On Feb 26, 2015 |
1. Trisat is recruiting for an experienced and motivated CONTACT CENTER ADVISOR. ESSENTIAL DUTIES AND RESPONSIBILITIES Plan website design by clarifying goals; design functionalities Upgrade site by updating content and graphics; monitoring performance and results; identifying and evaluating improvement options; introducing new technology; maintaining links Protect site by designing and installing security precautions Maintain site appearance by developing and enforcing content and display standards; editing submissions Initiate, coordinate, write, edit and produce newsletters periodically Carry out online engagement activities such as blogging, Newsletters, updating of websites, etc Support end users and increase customer engagement through continuous development of user guides (video and text), using web tools, such as Wiki, forum, email marketing, blogging, newsletter creation Support end users using customer support applications such as Skype, Team Viewer, voice call and live chat. Create reports and resolve customer complaints using incident management system QUALIFICATION AND EXPERIENCE BSc/BTech/HND degree in any field with certifications in graphic & web design technology and a minimum of 2-4 years working experience with verifiable proof of competency CRITICAL COMPETENCIES Ability to communicate the benefits of the product to the target audience Ability to optimize and communicate the sign-up process to prospective clients Ability to combine IT skills with business processes Ability to analyze visitor behaviors on the website through the use of web analytics and google analytics Ability to design newsletters and other graphic contents with a professional touch Ability to continuously nurture non-paying customers to become paid customers Ability to do continuous research on market needs through feedback systems Ability to resolve technical related problems based on the web tools Ability to work well in a team Ability to be creative, Innovative & Proactive Send CVs and other relevant credentials to careers@trisatcom.net. Application closes on March 9, 2015. 2. Trisat is recruiting for an experienced and motivated SALES REPRESENTATIVE. Essential Duties and Responsibilities Liaising and networking with a range of stakeholders, e.g. customers, colleagues, and partner organizations; Communicating with target audiences and managing customer relationships; Maintaining and updating customer databases; Organizing and attending events such as conferences, seminars, receptions and exhibitions; Conducting market research such as customer questionnaires and focus groups; Contributing to and developing marketing plans and strategies; Evaluating marketing campaigns; Monitoring competitor activity; Supporting the team members and other colleagues Other tasks as may be assigned to you by your supervisor Qualification and Experience BSc or HND degree in Marketing, Business Administration, Mass Communications or Sociology with minimum of 3-4 years in the same or similar job position Critical Competencies Ability to conduct market research Ability to analyze information for decision making Ability to define and identify market segment and develop marketing correspondence strategy Ability to communicate and convince target audience Ability to combine IT skills with business processes Ability to do continuous research on market needs through feedback systems Conduct SWOT analysis and proffer suggestions for competitive advantage Highly attentive to detail with excellent organizational and documentation skills Send CVs and other relevant credentials to careers@trisatcom.net. Application closes on March 9, 2015. 1 Like |
Re: Vacancy @ Trisat Communications Limited by pipeewa(m): 12:30pm On Feb 26, 2015 |
To God be the glory for all His wonderful works. Greetings from Canada to friends at Trisat. |
Re: Vacancy @ Trisat Communications Limited by sabichele: 4:12pm On Mar 02, 2015 |
I have applied. When do we get to be shortlisted? |
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