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Is Your Android Phone Malfunctioning? Get Help Here - Phones (7) - Nairaland

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Re: Is Your Android Phone Malfunctioning? Get Help Here by Nobody: 6:54am On Jul 02, 2015
holuwamurewa:
pls I use a galaxy tab 2 and since the 1st time I flashed it I've not been able to log in to my Google account ie I can't use Google based apps like playstore and d rest pls your help will be greatly appreciated

Do you have the Google Apps installed?
What is the message it displays when you launch the application
Re: Is Your Android Phone Malfunctioning? Get Help Here by Nobody: 6:57am On Jul 02, 2015
djtommy:
Please help I m using a Motorola droid, recently it refuse to 3G just only 2G ...please I need help

It's probably because your network provider has a weak 3g service in your present location.
Try to go to settings and change the preference to 3g and 2g
Re: Is Your Android Phone Malfunctioning? Get Help Here by Nobody: 7:00am On Jul 02, 2015
Eze2000:
I own an 8 month old Techno G9 tablet phone. I use it to surf the internet a lot and often watch movies (a few times even porn). It was at a porn site I first got a warning that my browser had been infected by 5 viruses. was adviced to download a certain program to purge it but I didn't thinking it was just a trick to get me to download the main virus into my phone. Such alerts have popped up many times since saying my phone is slow and to download cleaner.
In the last two months I've been noticing the slowness clearly but now it has become a problem. Online registration for anything is trouble and the phone process thing too slow..
I have tried uninstalling all unimportant apps until the ram was half free but no improvement. I downloaded cheetah cleaner and did much cleaning but still no real improvement. I was using avast antivirus but it wasn't premium and my test period expired abt 3 months ago so the virus definition is out dated.
Pls what do I do to correct the slowness which is obviously the work of a virus or malware or worms....whatever they are I want them out and avast is useless for this. What is d best antivirus for my phone and how do I get it here in Lagos Nigeria because I can't pay dollars online but I can pay naira here.
I bought the phone from SLOT . do they have a maintaince section for this?


Antivirus barely is effective for phones unlike PCs.
I would advise you to backup your files and do a factory reset
Re: Is Your Android Phone Malfunctioning? Get Help Here by Nobody: 8:47am On Jul 02, 2015
good mornin.. my techno p5 SD card stopped showin in file manager what do I do, I have tried restarting the phone but notin is hapennin
Re: Is Your Android Phone Malfunctioning? Get Help Here by Nobody: 8:58am On Jul 02, 2015
gikicharly:
good mornin.. my techno p5 SD card stopped showin in file manager what do I do, I have tried restarting the phone but notin is hapennin

Don't get you.
Can you view files stored in the card?
Re: Is Your Android Phone Malfunctioning? Get Help Here by Nobody: 9:01am On Jul 02, 2015
Bennyzino:

Don't get you. Can you view files stored in the card?
no I can't.. it jst shows 'no SD card'
Re: Is Your Android Phone Malfunctioning? Get Help Here by Nobody: 9:55am On Jul 02, 2015
gikicharly:


no I can't.. it jst shows 'no SD card'


Try inserting another sd card to test if the fault is from your phone or sd
Re: Is Your Android Phone Malfunctioning? Get Help Here by Nobody: 10:07am On Jul 02, 2015
Bennyzino:





Try inserting another sd card to test if the fault is from your phone or sd

can't be from d phone cause I can view d files in d phone.. and another tin z dat d SD card z d one dat was in d phone wen I bought it nd its says 'void if removed' am really scared of trying anoda one 2 avoid worst cases
Re: Is Your Android Phone Malfunctioning? Get Help Here by holuwamurewa(m): 10:09am On Jul 02, 2015
Bennyzino:


Do you have the Google Apps installed?
What is the message it displays when you launch the application
I have all Google Apps installed anytime I try to login it shows this

Re: Is Your Android Phone Malfunctioning? Get Help Here by madu85(m): 10:26am On Jul 02, 2015
bro, I have done the factory reset
but the problem is still there.
Re: Is Your Android Phone Malfunctioning? Get Help Here by Edidiondapostle(m): 12:51pm On Jul 02, 2015
am using htc desire500 and my 3g isn't working...please I need help...
Re: Is Your Android Phone Malfunctioning? Get Help Here by rotzyy(m): 1:21pm On Jul 02, 2015
Bennyzino:


HELPFUL INFORMATION FOR ALL ANDROID USERS
Aii based on the fact I won't be able to attend to everyone I came up with some important codes for you to do a self repair.

NB you need to study the application of the code before applying it as the only way to stop it from processing is to remove the battery from the phone


Do you have an Android phone or Tablet? Do you
want to or Are you having problems with your
device? Is the touchscreen of your device less
sensitive? Do you want to format/reset your
device because of virus, application error or
bugs?
Here are some useful Android Secret Codes you
must know:
––> PHONE INFORMATION:
*#*#4636#*#*
This code can be used to get some interesting
information about your phone and battery. It
shows following 4 menus on screen:
*. Phone information
*. Battery information
*. Battery history
*. Usage statistics
––> HARD RESET
*2767*3855#
Think before you dial this code. This code is used
for factory format. It’ll remove all files and
settings including the internal memory storage.
It’ll also reinstall the phone firmware.
NOTE: Once you dial this code, there is no way to
cancel the operation unless you remove the
battery from the phone. So think twice before
giving this code.
––> Phone Camera Update:
*#*#34971539#*#*
This code is used to get information about phone
camera. It shows following 4 menus:
*. Update camera firmware in image (Don’t try
this option)
*. Update camera firmware in SD card
*. Get camera firmware version
*. Get firmware update count
WARNING: Never use the first option otherwise
your phone camera will stop working and you’ll
need to take your phone to service center to
reinstall camera firmware.
––> End Call/Power Button
*#*#7594#*#*
This one is my favorite one. This code can be
used to change the “End Call/Power Button” action
in your phone. Be default, if you long press the
button, it shows a screen asking you to select any
option from Silent mode, AirPlane mode and
Power off.
You can change this action using this code. You
can enable direct power off on this button so you
don’t need to waste your time in selecting the
option.
––> Quick Backup to all your media files
*#*#273283*255*663282*#*#*
This code opens a File copy screen where you can
backup your media files e.g. Images, Sound, Video
and Voice memo.
––> Test Service Mode
*#*#197328640#*#*
This code can be used to enter into Service mode.
You can run various tests and change settings in
the service mode.
Below are some important Android USSD codes
regarding Wireless Lan Tests, Softwares and
Hardwares version:
*#*#528#*#* ––> Wireless Lan Tests
*#*#232338#*#* ––> Displays Wi-Fi Mac-address
*#*#1472365#*#* ––> For a quick GPS test
**#*#1575#*#* ––> A Different type GPS test
*#*#0283#*#* ––> Packet Loop back test
*#*#0*#*#* ––> LCD display test
*#*#0673#*#* OR *#*#0289#*#* ––> Audio test
*#*#0842#*#* ––> Vibration and Backlight test
*#*#2663#*#* ––> Displays touch-screen version
*#*#2664#*#* ––> Touch-Screen test
*#*#0588#*#* ––> Proximity Sensor test
*#*#3264#*#* ––> RAM Version
*#*#232331#*#* ––> Bluetooth test
*#*#7262626#*#* ––> Field test
*#*#232337#*#* ––> Displays bluetooth
device address
*#*#8255#*#* ––> For Google Talk service
monitoring
*#*#4986*2650468#*#* ––> PDA, Phone, Hardware,
RF Call Date firmware info
*#*#1234#*#* ––> PDA and Phone firmware info
*#*#1111#*#* ––> FTA Software version
*#*#2222#*#* ––> FTA Hardware version
*#*#44336#*#* ––> Displays Build time and change
list number
*#06# ––> Displays IMEI number
*#*#8351#*#* ––> Enables voice dialling logging
mode
*#*#8350#*#* ––> Disables voice dialling logging
mode
**05***# ––> Execute from Emergency dial screen
to unlock PUK code (SAMSUNG ONLY)
*#*#7780#*#* ––> Wipe data/factory data reset
It’ll remove the following things:
– Google account settings stored
in your phone
– System and application data and settings
– Downloaded applications
It’ll NOT remove:
– Current system
software and bundled application
– SD card files e.g. photos, music files, etc.
NOTE: Once you dial this code, you
get a prompt screen asking you to click on “Reset
phone” button. So you get a chance to cancel your
operation.
With the knowledge of the above codes, you
should be able to fix some fault on your phone by
yourself. Dont rush to a phone engineer, visit
Android Nigeria for solutions.
I want to do hard reset for my Samsung Galaxy, but the code you give did not work for my phone
Re: Is Your Android Phone Malfunctioning? Get Help Here by Nobody: 7:29pm On Jul 02, 2015
7
gikicharly:


can't be from d phone cause I can view d files in d phone.. and another tin z dat d SD card z d one dat was in d phone wen I bought it nd its says 'void if removed' am really scared of trying anoda one 2 avoid worst cases

ball is in your court

Told you what to do.
If the SD card is not detection it's as good as void
Re: Is Your Android Phone Malfunctioning? Get Help Here by Nobody: 7:30pm On Jul 02, 2015
I
rotzyy:
I want to do hard reset for my Samsung Galaxy, but the code you give did not work for my phone

I dropped screen shots of how to format your phone.
Go through the thread.
Re: Is Your Android Phone Malfunctioning? Get Help Here by saintopus(m): 11:13pm On Jul 02, 2015
Gud evening, I love your good works. I use itel i-note but sim 1 cannot connect to the internet. What can I do?
Re: Is Your Android Phone Malfunctioning? Get Help Here by nerdfrost(m): 12:23am On Jul 03, 2015
pls oooo my ucweb isn't working. its always writing errorbno matter wat ive done,the version is 10.1 and I'm using an innjoo fire. pls,help ooo
Re: Is Your Android Phone Malfunctioning? Get Help Here by Nobody: 7:47am On Jul 03, 2015
saintopus:
Gud evening, I love your good works. I use itel i-note but sim 1 cannot connect to the internet. What can I do?

If sim 2 can browse then sim 1 Port was not connected to the service receptor. That could be a factory malfunction
Re: Is Your Android Phone Malfunctioning? Get Help Here by Nobody: 7:50am On Jul 03, 2015
nerdfrost:
pls oooo my ucweb isn't working. its always writing errorbno matter wat ive done,the version is 10.1 and I'm using an innjoo fire. pls,help ooo

Drop a screen shot.
Re: Is Your Android Phone Malfunctioning? Get Help Here by Nobody: 7:56am On Jul 03, 2015
holuwamurewa:
I have all Google Apps installed anytime I try to login it shows this


You performed an action that changed the IP settings of your Google account.

I am afraid the only solution may be to root your phone to give the privilege to change it.
Re: Is Your Android Phone Malfunctioning? Get Help Here by rotzyy(m): 7:57am On Jul 03, 2015
rotzyy:
I want to do hard reset for my Samsung Galaxy, but the code you give did not work for my phone
please I checked it I didn't say anything about the screen shot on how to flash Samsung Galaxy, but pls if the phone is having a problem of touch pad, if I do the hard reset can it help?
Re: Is Your Android Phone Malfunctioning? Get Help Here by Nobody: 7:59am On Jul 03, 2015
rotzyy:
please I checked it I didn't say anything about the screen shot on how to flash Samsung Galaxy, but pls if the phone is having a problem of touch pad, if I do the hard reset can it help?

I doubt.
Factory reset solves software problem not hardware.

But give it a shot if it doesn't work then you know it's the screen causing the issue
Re: Is Your Android Phone Malfunctioning? Get Help Here by Carlcaresophia: 10:18am On Jul 03, 2015
AdebisiAdeyinka:
my tecno m3 always reboot itself
Hi! You can try to take your phone to our Carlcare Service Center and ask our colleagues to check it for you. If you need us to send you the contact information of our service center, pls tell us the city and state you're living in now. Thank you!
Re: Is Your Android Phone Malfunctioning? Get Help Here by rotzyy(m): 10:33am On Jul 03, 2015
Bennyzino:


I doubt.
Factory reset solves software problem not hardware.

But give it a shot if it doesn't work then you know it's the screen causing the issue
thanks bro, I'll give a try and feed you back
Re: Is Your Android Phone Malfunctioning? Get Help Here by Carlcaresophia: 10:40am On Jul 03, 2015
iahmed:
good job @ bennyzino pls i have a Tecno D3 it has refused to connect to the network signals again and it has smeared display i can hadly read anything it displayed pls help i have changed the toucher its still has not improved thanks
Hi! You can take your phone to our Carlcare Service Center and ask our colleagues to check the phone for you. If you need us to send you the contact information of our service center, plsl tell us the city and state you're living in now. Thank you!
Re: Is Your Android Phone Malfunctioning? Get Help Here by saintopus(m): 11:28am On Jul 03, 2015
Bennyzino:


If sim 2 can browse then sim 1 Port was not connected to the service receptor. That could be a factory malfunction
Thanks bro so what will I do next?
Re: Is Your Android Phone Malfunctioning? Get Help Here by holuwamurewa(m): 11:53am On Jul 03, 2015
Bennyzino:



You performed an action that changed the IP settings of your Google account.

I am afraid the only solution may be to root your phone to give the privilege to change it.

grin me sef I'm an upcoming geek av always been rooted how do I change it
Re: Is Your Android Phone Malfunctioning? Get Help Here by nerdfrost(m): 1:27pm On Jul 03, 2015
pls op I downloaded cyber racing from mob.org how can I change it from zip to apk
Re: Is Your Android Phone Malfunctioning? Get Help Here by samsard(m): 8:34pm On Jul 03, 2015
Bennyzino, please a friends tecno keeps switching the wifi on by itself. Even when he switches it off; the phone switches it back on again.
Re: Is Your Android Phone Malfunctioning? Get Help Here by Carlcaresophia: 8:35am On Jul 04, 2015
samsard:
Bennyzino, please a friends tecno keeps switching the wifi on by itself. Even when he switches it off; the phone switches it back on again.
Hi! You can take your phone to our Carlcare Service Center and ask our colleagues to check the problem for you. If you need us to send you the contact information of our service center, pls tell us the city and state you're living in now. Thank you!
Re: Is Your Android Phone Malfunctioning? Get Help Here by Carlcaresophia: 9:06am On Jul 04, 2015
saintopus:
Gud evening, I love your good works. I use itel i-note but sim 1 cannot connect to the internet. What can I do?
Hi! Do you mean you can not connect to wifi, or your mobile data, or both?
Re: Is Your Android Phone Malfunctioning? Get Help Here by Carlcaresophia: 9:14am On Jul 04, 2015
madu85:
pls my Itel it1502 always switch off the Sim cards when am browsing and won't on again still I restart the phone again. pls help me out




Hi! You can try to take your phone to our Carlcare Service Center and ask our colleagues to check the problem for you. If you need us to send you the contact information of our service center, pls tell us the city and state you're living in now. Thank you!
Re: Is Your Android Phone Malfunctioning? Get Help Here by madu85(m): 7:15pm On Jul 04, 2015
am residing in owerri, IMO state.

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