it's about there extra time thing..

i mean, i borrowed 100naira this morning to make a quick text cos i was doing something important and couldn't go and get a recharge card.. i used 4 naira to send the message.

on my way out now, i decided to load 400 naira on my phone, to my surprise, mtn deducted the whole 100 naira instead of the 4naira i used for the text, or the 14 naira plus the service charge.

this is the first time i will be borrowing money from mtn, so my question is this part of term of service that customers don't know about or just mtn's usual way of reaping customers off ..

the money isn't the problem but the principle.

If you borrowed 100 naira and you loaded 400 naira therafter, you will have 100 naira removed not the 4 naira for the sms. But haven sent an sms plus the 10% charges on you borrowed airtime, it will amount to 14 naira and you will be left with 86 naira as balance.
You should however have 386 naira as bbalance and not less.

Dial *606#.. And check Ur balance.. Ur money will be there..

UrbanMystique:
it's about there extra time thing..

i mean, i borrowed 100naira this morning to make a quick text cos i was doing something important and couldn't go and get a recharge card.. i used 4 naira to send the message.

on my way out now, i decided to load 400 naira on my phone, to my surprise, mtn deducted the whole 100 naira instead of the 4naira i used for the text, or the 14 naira plus the service charge.

this is the first time i will be borrowing money from mtn, so my question is this part of term of service that customers don't know about or just mtn's usual way of reaping customers off ..

the money isn't the problem but the principle.

your borrowed money is still in your account. you will exhaust it before your main credit will be charged.

That has been mtn practice for over 5 months now.

If you try calling mtn customer services, they will tell you is just [code][/code]200 or the amount.

NCC need to step up.

the amount you borrow will be there, it does not mixed with the money u recharge

Customer Care is not for decoration. This thread is very unnecessary.

the borrowed account (*606#) is different from ur normal account (*556#)... so check the formal to see ur #86 balance

Stop accusing MTN falsely jhoor.

Hahahahaha... The op is confuse, you no do your Calculation well abi....


You borrowed #100, whether u use 4 or less, they will take back their #100... You still got ya balance.

UrbanMystique:
it's about there extra time thing..

i mean, i borrowed 100naira this morning to make a quick text cos i was doing something important and couldn't go and get a recharge card.. i used 4 naira to send the message.

on my way out now, i decided to load 400 naira on my phone, to my surprise, mtn deducted the whole 100 naira instead of the 4naira i used for the text, or the 14 naira plus the service charge.

this is the first time i will be borrowing money from mtn, so my question is this part of term of service that customers don't know about or just mtn's usual way of reaping customers off ..

the money isn't the problem but the principle.

You no fear, you dey do business with mtn..





You never chin chun chin.

its normal, your airtime is still intact

just that its invincible at the moment...

importexpert:



your borrowed money is still in your account. you will exhaust it before your main credit will be charged.

do i have to? what if i wanna make a subscription or something?

that's a total reap off

Dygeasy:
Customer Care is not for decoration. This thread is very unnecessary.

MTN customer care is for decoration. This thread is very necessary.

Tomfrench:
its normal, your airtime is still intact
just that its invincible at the moment...

Olalekanbanky1:
the borrowed account (*606#) is different from ur normal account (*556#)... so check the formal to see ur #86 balance

Olalekanbanky1:
the borrowed account (*606#) is different from ur normal account (*556#)... so check the formal to see ur #86 balance

okay. i think i got it now.
thanks guys

Dygeasy:
Customer Care is not for decoration. This thread is very unnecessary.

it's actually necessary cos many people are as ignorant as i was.. now, many people have the knowledge of how to go about it.

besides, why do i have to wait on line for mtn customer care when the only solution to every problem is we are sorry sir, we will call you back bla bla bla ..when there is alternative?

Mtn boro me credit is clear. Ur money is still there. Their stealing is on true talk and true talk plus. Criminal packages!

Ignorance.

Even if it were a bank, is the process not the same? assuming the credited account is your salary account

UrbanMystique:
it's about there extra time thing..

i mean, i borrowed 100naira this morning to make a quick text cos i was doing something important and couldn't go and get a recharge card.. i used 4 naira to send the message.

on my way out now, i decided to load 400 naira on my phone, to my surprise, mtn deducted the whole 100 naira instead of the 4naira i used for the text, or the 14 naira plus the service charge.

this is the first time i will be borrowing money from mtn, so my question is this part of term of service that customers don't know about or just mtn's usual way of reaping customers off ..

the money isn't the problem but the principle.

your extra-time balance is different from your main balance............so mtn hasn't done anything this time

udemzyudex:
Hahahahaha... The op is confuse, you no do your Calculation well abi....


You borrowed #100, whether u use 4 or less, they will take back their #100... You still got ya balance.

That's why I like Airtel. Why because if I borrow from them and didn't use the airtime after the stipulated validity, they deduct the money borrowed. They don't deduct immediately because you borrowed from them. Infact they started the borrow airtime before MTN copied from them. MTN non trust nigerians because majority are crook.

asuustrike2009:

That's why I like Airtel. Why because if I borrow from them and didn't use the airtime after the stipulated validity, they deduct the money borrowed. They don't deduct immediately because you borrowed from them. Infact they started the borrow airtime before MTN copied from them. MTN non trust nigerians because majority are crook.

Yeah, that's one thing i like about airtel, they allow you to use small out of the airtime b4 deducting unlike mtn that will do fastest finger with you... Immediately you recharge, omo your money don borrow leg....

udemzyudex:


Yeah, that's one thing i like about airtel, they allow you to use small out of the airtime b4 deducting unlike mtn that will do fastest finger with you... Immediately you recharge, omo your money don borrow leg....

udemzyudex:


Yeah, that's one thing i like about airtel, they allow you to use small out of the airtime b4 deducting unlike mtn that will do fastest finger with you... Immediately you recharge, omo your money don borrow leg....

udemzyudex:


Yeah, that's one thing i like about airtel, they allow you to use small out of the airtime b4 deducting unlike mtn that will do fastest finger with you... Immediately you recharge, omo your money don borrow leg....

That is mtn for u

That not withstanding, Mtn are real thieves, I mean dey steal 4rm you weda u like it or not. They kep on deducting 50 naira on daily basis 4rm my fone, av tried calling their customer care on several occasions but no option 2 speak with an agent infact I dnt recharge my mtn again, I prefer using my other lines to make call.....bloody idiots!!

UrbanMystique:
it's about there extra time thing..

i mean, i borrowed 100naira this morning to make a quick text cos i was doing something important and couldn't go and get a recharge card.. i used 4 naira to send the message.

on my way out now, i decided to load 400 naira on my phone, to my surprise, mtn deducted the whole 100 naira instead of the 4naira i used for the text, or the 14 naira plus the service charge.

this is the first time i will be borrowing money from mtn, so my question is this part of term of service that customers don't know about or just mtn's usual way of reaping customers off ..

the money isn't the problem but the principle.

OP sincerely I only read the first paragraph and I lost interest in reading d remaining story..

See why u dey explain to us the reason u borrow 100 credit? Wetn be our biz with Wetn u use am do? The fact be say u nor get cash to buy credit at that time and u decided to borrow.

Pls abeg nor come here con dey form big man, besides der is no crime in borrowing?

Make I see weda I fit read d story finish as I don comment nw.

Coming to modify later


*****Modify****
This story looks unreal to me

lolx
funny op

Dygeasy:
Customer Care is not for decoration. This thread is very unnecessary.

Super comment! Most customers don't know terms and condition of services before using it. Its is first time after all.

UrbanMystique:
it's actually necessary cos many people are as ignorant as i was.. now, many people have the knowledge of how to go about it.

besides, why do i have to wait on line for mtn customer care when the only solution to every problem is we are sorry sir, we will call you back bla bla bla ..when there is alternative?

See ehn, wazup people only call customer care to resolve issues. I can't remember the last time I called any care line. I visit their website or do a Google search.

You had to open a thread to accuse Empty hen wrongly?

Should lightening strike you for this now, who will you blame?
Walks out....