I just discovered this evening that my sim seem to have been disconnected by MTN

I properly registered my sim two years back, and same was duly acknowledged by MTN. I was taken aback when they started bombarding me with unending sms some weeks ago, informing me to go and "verrify" my sim at their service center closest to me or risk disconnection; my sim has not been properly registered, they claimed.

After slight hesitation, I reluctantly visited an MTN service center last Friday to get the sim verified. After spending more than 2hours there, I was successfully registered by an MTN agent. I was sent another sms from MTN few hours after I left the service center, acknowledging that my sim has now been "properly registered".

Since this evening however, I have been unable to receive or make any calls. I get a "connection error" when ever I try dialing my number with another phone, and all attempts to get their CC hasn't been productive thus far

I wonder why MTN would disconnect my sim just like that

Please is there anyone who is experiencing same??

If not for MTN BBLITED N70 for 5GB. They can disconnect me. Ah no care


Op,Why not try porting the disconnected line?

NCC over to you.

iyke926:
If not for MTN BBLITED N70 for 5GB. They can disconnect me. Ah no care


Op,Why not try porting the disconnected line?

That will be my last resort... Thanks

have been getting so many messages too so I called their customer care and threatened to stop using their Sim and convince as many people as possible to stop also if they attempt to block my Sim I duly registered... the lady asked me a couple of questions and I got an SMS some minutes later saying my Sim has been verified


cc: lalasticlala

rafeelly:
have been getting so many messages too so I called their customer care and threatened to stop using their Sim and convince as many people as possible to stop also if they attempt to block my Sim I duly registered... the lady asked me a couple of questions and I got an SMS some minutes later saying my Sim has been verified


cc: lalasticlala

This is so infuriating I tell you; the collateral damage this has already caused me today alone is saddening

Please any MTN agent in here

Mine has been GLO, those ninnies gave me 24hrs ultimatum.

jericco1:
Mine has been GLO, those ninnies gave me 24hrs ultimatum.

You haven't been disconnected right?

Tomjazzy2:
This is so infuriating I tell you; the collateral damage this has already caused me today alone is saddening

Please any MTN agent in here

the Mtn agents won't show face... very crazy network... take heart bruv... maybe u shud go back to one of their agent if the line is quite important or just port to another network

op im goin truu same thing here.... Exactly the same story

I'm experiencing the same thing here. They sent me messages last week to go and verify my number and I did that last week. I even received the confirmatory message. they sent me the warning message again yesterday and I went to their office about 12pm and they told me I have nothing to worry about since I have verified my number before. I observed about 6pm today that I can't make or receive calls.
I just hope I will still be allowed to port after this. they can't tell me my number was illegally registered because I have been using it before the registration process started back then and I registered mine even long before deadline

Folksyharry:
I'm experiencing the same thing here. They sent me messages last week to go and verify my number and I did that last week. I even received the confirmatory message. they sent me the warning message again yesterday and I went to their office about 12pm and they told me I have nothing to worry about since I have verified my number before. I observed about 6pm today that I can't make or receive calls.
I just hope I will still be allowed to port after this. they can't tell me my number was illegally registered because I have been using it before the registration process started back then and I registered mine even long before deadline

Same iss here too...wished I could just dump them for good....buh...

rafeelly:


the Mtn agents won't show face... very crazy network... take heart bruv... maybe u shud go back to one of their agent if the line is quite important or just port to another network

I wish dumping them now were that easy; its a very important number to me. Thanks

Was finally able to get through to their CC late last night. I was told my registration is incomplete; my mother's maiden name was not supplied. This is the same information I have given them twice now

I this were to be a serious country, I wouldn't have hesitated exploring all legal means in dealing with this crooks. I guess this is Nigeria, so we all have to haplessly accept the whole poo

what keeps bothering me is y a south African company will take joy in exploiting us in our country!! WTF!

Tomjazzy2:
I just discovered this evening that my sim seem to have been disconnected by MTN

I properly registered my sim two years back, and same was duly acknowledged by MTN. I was taken aback when they started bombarding me with unending sms some weeks ago, informing me to go and "verrify" my sim at their service center closest to me or risk disconnection; my sim has not been properly registered, they claimed.

After slight hesitation, I reluctantly visited an MTN service center last Friday to get the sim verified. After spending more than 2hours there, I was successfully registered by an MTN agent. I was sent another sms from MTN few hours after I left the service center, acknowledging that my sim has now been "properly registered".

Since this evening however, I have been unable to receive or make any calls. I get a "connection error" when ever I try dialing my number with another phone, and all attempts to get their CC hasn't been productive thus far

I wonder why MTN would disconnect my sim just like that

Please is there anyone who is experiencing same??

This is worrisome if the story here is true, my phone which is about #20,000 has data backups how come a big company like mtn that worth billions of dollars doesn't have backup of their customers.
That is why people call them:
e M p T y N et

Misterdhee1:
what keeps bothering me is y a south African company will take joy in exploiting us in our country!! WTF!

South Africa, like many other well-structured countries, is quite different from Nigeria bro.

rafeelly:
have been getting so many messages too so I called their customer care and threatened to stop using their Sim and convince as many people as possible to stop also if they attempt to block my Sim I duly registered... the lady asked me a couple of questions and I got an SMS some minutes later saying my Sim has been verified


cc: lalasticlala

Hahha, u na bad guy.

Dbrainiac1:
Hahha, u na bad guy.

no time bro

Dbrainiac1:
Hahha, u na bad guy.

no time bro

Dbrainiac1:
Hahha, u na bad guy.

no time bro

Dbrainiac1:
Hahha, u na bad guy.

no time bro