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InstantGold.ng Customer Support - Buy/Sell: PM, BTC, OKPAY, WMZ, PAYZA, STP etc - Business (1) - Nairaland

Nairaland Forum / Nairaland / General / Business / InstantGold.ng Customer Support - Buy/Sell: PM, BTC, OKPAY, WMZ, PAYZA, STP etc (23251 Views)

SCAM!!!! Instantgold.ng And Ignexchange.com Same Owner SCAM Be Aware!!!!!!!!!! / E-currencychanger.com Nairaland CUSTOMER SUPPORT / Instantgold.ng Please Pay Me My Money (1) (2) (3) (4)

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Re: InstantGold.ng Customer Support - Buy/Sell: PM, BTC, OKPAY, WMZ, PAYZA, STP etc by missylizzy(f): 1:00am On Jul 13, 2016
Please do not patronise this instant gold or whatever they call themselves, they are not sincere, I bought funds from then since Sunday, they used dubious means to send my funds to my PayPal account, the funds according to paypal is being held for 21 days, I couldn't wait for 21 days as I need to make payments urgently... So I sent a refund back to them, they came up with the story that I should have contacted them, that they would call paypal to make my funds available, because na their papa get PayPal, I dunno who they are trying to fool here..... Okay, send back to my account using a family and friends option, they said they can't, since today it's been stories from them... They don't want to refund my money or even send my funds, $100 is pending with them... Make una help me tell them to release my money, if I had known it's this way I won't buy funds from them.... I buy funds from other sources I have no problem, but the first time I use them... And it's this way.. Please refund my money oooo.... I asked for solutions to the issue... You guys ignored my mail, when I asked when would receive my funds.....i dunno why Nigerians are always fund of scamming people...
Re: InstantGold.ng Customer Support - Buy/Sell: PM, BTC, OKPAY, WMZ, PAYZA, STP etc by obi4eze: 4:49pm On Jul 13, 2016
Ok
Re: InstantGold.ng Customer Support - Buy/Sell: PM, BTC, OKPAY, WMZ, PAYZA, STP etc by InstantGold(m): 10:12pm On Jul 15, 2016
missylizzy:



I did a mobile transfer, so I didn't know how it's done, moreover I sent copy of it with ref number to the place where I'm asked to leave a message that representative are busy or something like that... But I will send a mail now.. It's my first time of making such transactions. So it's not my fault sad

I am sure your account must have been funded by now. Normally for transactions that comes without reference number, a link i sent to customer to fill the deposit details. I f you are in contact with support, the same link would be sent to you.
Re: InstantGold.ng Customer Support - Buy/Sell: PM, BTC, OKPAY, WMZ, PAYZA, STP etc by InstantGold(m): 10:14pm On Jul 15, 2016
pat077:
how much do you buy and sell pm as of today?

We buy PM @ N332. We sell @ N360. Discount is available for higher volume purchase.
Re: InstantGold.ng Customer Support - Buy/Sell: PM, BTC, OKPAY, WMZ, PAYZA, STP etc by InstantGold(m): 10:16pm On Jul 15, 2016
kreate:


HI instantgold i sold $50 PM to you on saturday night but up till now my account has not beeing credited why?
my Ref. No:225305
PLEASE CONFIRM AND CREDIT MY BANK ACCOUNT.THANKS

You made this withdrawal on Sunday but not Saturday. Withdrawals are processed the same day on working days and may take 24hrs on weekends. As I see, this withdrawal was completed on Monday. This is less than 1 working day!
Re: InstantGold.ng Customer Support - Buy/Sell: PM, BTC, OKPAY, WMZ, PAYZA, STP etc by InstantGold(m): 10:31pm On Jul 15, 2016
missylizzy:
Please do not patronise this instant gold or whatever they call themselves, they are not sincere, I bought funds from then since Sunday, they used dubious means to send my funds to my PayPal account, the funds according to paypal is being held for 21 days, I couldn't wait for 21 days as I need to make payments urgently... So I sent a refund back to them, they came up with the story that I should have contacted them, that they would call paypal to make my funds available, because na their papa get PayPal, I dunno who they are trying to fool here..... Okay, send back to my account using a family and friends option, they said they can't, since today it's been stories from them... They don't want to refund my money or even send my funds, $100 is pending with them... Make una help me tell them to release my money, if I had known it's this way I won't buy funds from them.... I buy funds from other sources I have no problem, but the first time I use them... And it's this way.. Please refund my money oooo.... I asked for solutions to the issue... You guys ignored my mail, when I asked when would receive my funds.....i dunno why Nigerians are always fund of scamming people...

What do you mean by sending funds fraudulently ? Did PayPal informed you that the fund you received was not from a legitimate source ? The money left our account to yours and so we have no control over your account. Before you issue a refund, you are supposed to get in touch with us but you made a refund to our card which we cannot access immediately. PayPal issued a refund to our card which would take 1 working week to get to our bank.

Not only this, we have made you realized that you took a wrong decision by making a refund without informing us. Bank charged our card for this transaction at the parallel market rate of N340 but they are going to deposit the refund at the inter-bank rate of N199 or N285 as the case may be.

Conclusively, For the fact that you have no immediate access to use the fund we sent you via PayPal is not our fault but we would have helped if you report the issue to us by informing PayPal that we have received a product from you. Generally, PayPal customers from high risk countries usually have their funds frozen until after 21 days before releasing to customers while some cannot receive funds at all (e.g. Nigeria).

Unfortunately, we are not able to detect the country where your PayPal account is domiciled. All these we have explained to you and we promised to forfeit 100% of our profit on this transaction and make a refund of the balance receipt from PayPal plus our profit to you.

Nigeria PayPal customers cannot send payment as family and friends. So we have to inform them to release fund to any customer in high risk countries if they report this to us.

2 Likes

Re: InstantGold.ng Customer Support - Buy/Sell: PM, BTC, OKPAY, WMZ, PAYZA, STP etc by InstantGold(m): 12:01pm On Jul 17, 2016
@missylizzy,

We got a refund from PayPal. Please get in touch with our support to advise how you would like to proceed with this order.
Re: InstantGold.ng Customer Support - Buy/Sell: PM, BTC, OKPAY, WMZ, PAYZA, STP etc by InstantGold(m): 12:33pm On Jul 17, 2016
@missylizzy

With your instruction, we have made 100% refund of your payment back into your bank account. Thank you for dealing with us and for your cooperation in this regard.
Re: InstantGold.ng Customer Support - Buy/Sell: PM, BTC, OKPAY, WMZ, PAYZA, STP etc by Mlegend(m): 11:31am On Jul 18, 2016
Pls wats d minimum funding amount for perfect money accounts..thanks
Re: InstantGold.ng Customer Support - Buy/Sell: PM, BTC, OKPAY, WMZ, PAYZA, STP etc by InstantGold(m): 10:35pm On Jul 18, 2016
Mlegend:
Pls wats d minimum funding amount for perfect money accounts..thanks

Minimum you can fund through us is $20.
Re: InstantGold.ng Customer Support - Buy/Sell: PM, BTC, OKPAY, WMZ, PAYZA, STP etc by missylizzy(f): 11:21am On Jul 19, 2016
InstantGold:
@missylizzy

With your instruction, we have made 100% refund of your payment back into your bank account. Thank you for dealing with us and for your cooperation in this regard.


Thanks.... Full refund received
Re: InstantGold.ng Customer Support - Buy/Sell: PM, BTC, OKPAY, WMZ, PAYZA, STP etc by InstantGold(m): 12:36am On Jul 20, 2016
missylizzy:



Thanks.... Full refund received

Thank you for coming back here to testify. We are transparent in our dealings...
Re: InstantGold.ng Customer Support - Buy/Sell: PM, BTC, OKPAY, WMZ, PAYZA, STP etc by Nobody: 11:24pm On Jul 23, 2016
they are good.have introduced alot of people to them and no disappointment.one of my friend did a huge transfer and the customer care called to confirm d transaction and advice on making huge transfers(true care without looking at the profit the firm wants) but pls work on ur response on bbm and whatapp.it is getting really slow.
Re: InstantGold.ng Customer Support - Buy/Sell: PM, BTC, OKPAY, WMZ, PAYZA, STP etc by InstantGold(m): 7:40am On Jul 24, 2016
quabat:
they are good.have introduced alot of people to them and no disappointment.one of my friend did a huge transfer and the customer care called to confirm d transaction and advice on making huge transfers(true care without looking at the profit the firm wants) but pls work on ur response on bbm and whatapp.it is getting really slow.

Thank you for very much for the commendation and for the comment. We will work on the issues raised.
Re: InstantGold.ng Customer Support - Buy/Sell: PM, BTC, OKPAY, WMZ, PAYZA, STP etc by InstantGold(m): 8:30am On Jul 24, 2016
Weather your account is VERIFIED or un-VERIFIED
You can now fund your e-currency account with ATM/Debit card at iGN - www.instantgold.ng

1 Like

Re: InstantGold.ng Customer Support - Buy/Sell: PM, BTC, OKPAY, WMZ, PAYZA, STP etc by elyte(m): 9:33pm On Jul 25, 2016
Pls I want to sell Skrill of about $200 dollar. How much do you buy skrill and how long does it take to get the fund in my account. i tried opening account on your website, but to no avail. Thanks
Re: InstantGold.ng Customer Support - Buy/Sell: PM, BTC, OKPAY, WMZ, PAYZA, STP etc by InstantGold(m): 10:26pm On Jul 25, 2016
elyte:
Pls I want to sell Skrill of about $200 dollar. How much do you buy skrill and how long does it take to get the fund in my account. i tried opening account on your website, but to no avail. Thanks

We buy Skrill at N330 per USD. Withdrawal is processed within 24hrs. As regards the registration problem, please take a look at the error message displayed to you and correct those issues identified by the system.
Re: InstantGold.ng Customer Support - Buy/Sell: PM, BTC, OKPAY, WMZ, PAYZA, STP etc by elyte(m): 8:11am On Jul 26, 2016
I was able to register successfully and sold $190 this morning. kindly confirm.

Thanks

InstantGold:


We buy Skrill at N330 per USD. Withdrawal is processed within 24hrs. As regards the registration problem, please take a look at the error message displayed to you and correct those issues identified by the system.
Re: InstantGold.ng Customer Support - Buy/Sell: PM, BTC, OKPAY, WMZ, PAYZA, STP etc by elyte(m): 8:08am On Jul 27, 2016
Got the payment in less than 24hrs. Good service. Will do business again next time
Re: InstantGold.ng Customer Support - Buy/Sell: PM, BTC, OKPAY, WMZ, PAYZA, STP etc by fxbomovi: 8:44am On Jul 28, 2016
what is the minimum bitcoin i can buy from u? Is it possible to buy N1000 worth of bitcoin and if its possible, how much bitcoin wil i get.
Re: InstantGold.ng Customer Support - Buy/Sell: PM, BTC, OKPAY, WMZ, PAYZA, STP etc by InstantGold(m): 12:59pm On Jul 28, 2016
fxbomovi:
what is the minimum bitcoin i can buy from u? Is it possible to buy N1000 worth of bitcoin and if its possible, how much bitcoin wil i get.

Hi, minimum BTC you can buy from us is $20 equivalent. The rate is equivalent to N7,400 at this time.
Re: InstantGold.ng Customer Support - Buy/Sell: PM, BTC, OKPAY, WMZ, PAYZA, STP etc by InstantGold(m): 1:06pm On Jul 28, 2016
elyte:
Got the payment in less than 24hrs. Good service. Will do business again next time

Thank you for coming back here to share your experience with us.
Re: InstantGold.ng Customer Support - Buy/Sell: PM, BTC, OKPAY, WMZ, PAYZA, STP etc by wadetaw202: 11:26pm On Jul 29, 2016
InstantGold:


We buy Skrill at N330 per USD. Withdrawal is processed within 24hrs. As regards the registration problem, please take a look at the error message displayed to you and correct those issues identified by the system.

Well, I sent $100 Skrill to you since 5:50pm on Thursday. You promised to pay within 24hours. It is more than 30 hours , but I haven't received the payment. I called when it was 24 hours on dot and your customer care agent said i would be paid "today". I am still waiting for that "today" to arrive long after 24 hours. I thought it is "tomorrow" that doesn't finish; I never knew "today" too has joined the bandwagon. embarassed. And it is my first time of doing business with you.
Re: InstantGold.ng Customer Support - Buy/Sell: PM, BTC, OKPAY, WMZ, PAYZA, STP etc by wadetaw202: 8:54am On Jul 30, 2016
InstantGold , you have given me very poor impression about your service
Re: InstantGold.ng Customer Support - Buy/Sell: PM, BTC, OKPAY, WMZ, PAYZA, STP etc by eripecs(f): 11:13am On Jul 30, 2016
wadetaw202:


Well, I sent $100 Skrill to you since 5:50pm on Thursday. You promised to pay within 24hours. It is more than 30 hours , but I haven't received the payment. I called when it was 24 hours on dot and your customer care agent said i would be paid "today". I am still waiting for that "today" to arrive long after 24 hours. I thought it is "tomorrow" that doesn't finish; I never knew "today" too has joined the bandwagon. embarassed. And it is my first time of doing business with you.
Am interested in your skrill if still available or future availability. Just pm me. Sends your money immediately.
Re: InstantGold.ng Customer Support - Buy/Sell: PM, BTC, OKPAY, WMZ, PAYZA, STP etc by wadetaw202: 11:14am On Jul 30, 2016
eripecs:
Am interested in your skrill if still available or future availability. Just pm me. Sends your money immediately.

I will keep that in mind.

By the way, do you still needs writers?
Re: InstantGold.ng Customer Support - Buy/Sell: PM, BTC, OKPAY, WMZ, PAYZA, STP etc by eripecs(f): 11:24am On Jul 30, 2016
wadetaw202:


I will keep that in mind.

By the way, do you still needs writers?
yes. can you write research on music related topic? if yes, pm me.
Re: InstantGold.ng Customer Support - Buy/Sell: PM, BTC, OKPAY, WMZ, PAYZA, STP etc by wadetaw202: 11:37am On Jul 30, 2016
eripecs:
yes. can you write research on music related topic? if yes, pm me.

Yes, I can
Re: InstantGold.ng Customer Support - Buy/Sell: PM, BTC, OKPAY, WMZ, PAYZA, STP etc by InstantGold(m): 12:36pm On Jul 30, 2016
wadetaw202:


Well, I sent $100 Skrill to you since 5:50pm on Thursday. You promised to pay within 24hours. It is more than 30 hours , but I haven't received the payment. I called when it was 24 hours on dot and your customer care agent said i would be paid "today". I am still waiting for that "today" to arrive long after 24 hours. I thought it is "tomorrow" that doesn't finish; I never knew "today" too has joined the bandwagon. embarassed. And it is my first time of doing business with you.

Hi, your order may be delayed if you don't follow the instructions contained in the email we sent you. Unfortunately, support staff may not be able to give more details regarding a Skrill withdrawal on phone since this is handled by another staff, only email can do.

After Skrill withdrawal, you are supposed to reply the withdrawal instructions we sent you with your Skrill email and Skrill transaction ID (without editing the content and subject of the email).

If you did not reply to the instruction email, your transaction cannot be traced and so there is no way your transaction could be treated.
Re: InstantGold.ng Customer Support - Buy/Sell: PM, BTC, OKPAY, WMZ, PAYZA, STP etc by wadetaw202: 12:40pm On Jul 30, 2016
InstantGold:


Hi, your order may be delayed if you don't follow the instructions contained in the email we sent you. Unfortunately, support staff may not be able to give more details regarding a Skrill withdrawal on phone since this is handled by another staff, only email can do.

After Skrill withdrawal, you are supposed to reply the withdrawal instructions we sent you with your Skrill email and Skrill transaction ID (without editing the content and subject of the email).

If you did not reply to the instruction email, your transaction cannot be traced and so there is no way your transaction could be treated.

I have sent the reply via the email address.
Re: InstantGold.ng Customer Support - Buy/Sell: PM, BTC, OKPAY, WMZ, PAYZA, STP etc by InstantGold(m): 1:46pm On Jul 30, 2016
wadetaw202:


I have sent the reply via the email address.

Ok, we will chek this and process accordingly.
Re: InstantGold.ng Customer Support - Buy/Sell: PM, BTC, OKPAY, WMZ, PAYZA, STP etc by wadetaw202: 1:51pm On Jul 30, 2016
InstantGold:


Ok, we will chek this and process accordingly.

I hope so

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