Donpizzle:
Instantgold there has been a lot of delays recently from your company. I bought $26 from you yesterday and paid but am yet to be credited. I chatted with your customer care and was told you offer same day funding. What is happening, I need bitcoin urgently. Please look into it. Thanks

Here are screenshots of my account and payment.

The best place to lodge a complaint is by writing us through email or chat with us or call. We do not check this page everytime. I have informed the person in charge to check this and you will be contacted via email shortly.

Her response:
We do not receive a payment with the specified reference number. It is possible his bank did not post with reference number. We will trace the amount and name shortly. For urgent issues, please do get in touch using the contact details on our website.

Update:
Account funded.

debbywealth:
Good morning Instantgold.ng. I bought $30 Pm from you and it's 24hrs. Please can my account be credited. I paid into your Zenith bank account. My Ref No is 240982. Thank you

We do not receive a payment with the specified reference number. It is possible your bank did not post with reference number. For urgent issues, please do get in touch using the contact details on our website.

Thank you. My account has been credited. You are the best.

InstantGold:


The best place to lodge a complaint is by writing us through email or chat with us or call. We do not check this page everytime. I have informed the person in charge to check this and you will be contacted via email shortly.

Her response:
We do not receive a payment with the specified reference number. It is possible his bank did not post with reference number. We will trace the amount and name shortly. For urgent issues, please do get in touch using the contact details on our website.

Update:
Account funded.

Swift response. You have won my trust. Good job instant gold.

Pls I want to buy bitcoin but d issue is that I want to make payment on weekend through online banking mobile app, my question is am I gonna receive my bitcoin even in d weekend?

Good evening Instantgold.ng. I bought $20 Pm from you on 02/10/2016 and up till today my account is yet to be credited. I paid into your GT

bank account. I have sent several mails to you at support@instantgold.ng which you asked me to provide payment details which i did but since

then, there's no response from you. My transaction Ref No is 240269.

Date: 02-Oct 2016 23:35
Transaction Ref: 240269
Desc: Cash
Partner: BTC
Partner Ac No: 1NZAZTrNmWMFzoTnfXgDpnZSAPKuUcb4P1
Amount in usd: $20.00
Expected Deposit: =N=10,550.00
Status: PENDING

I sold $50 skrill to instantgold since morning with transaction ID 241731 up till this moment my bank account have not been credited. I don't know what's wrong. Sent some mails yet no reply. Please attend to it instantgold.

Pls how can I verify my mobile number on ur site I've tried but d verification code it's not coming

oyinloye:
Good evening Instantgold.ng. I bought $20 Pm from you on 02/10/2016 and up till today my account is yet to be credited. I paid into your GT

bank account. I have sent several mails to you at support@instantgold.ng which you asked me to provide payment details which i did but since

then, there's no response from you. My transaction Ref No is 240269.

Date: 02-Oct 2016 23:35
Transaction Ref: 240269
Desc: Cash
Partner: BTC
Partner Ac No: 1NZAZTrNmWMFzoTnfXgDpnZSAPKuUcb4P1
Amount in usd: $20.00
Expected Deposit: =N=10,550.00
Status: PENDING

I confirmed from your conversation with my colleague, your response to the question raised concerning your deposit. I have placed a special memo on this transaction and she will look into it by 10am today. Sorry for this delay...

Racing:
I sold $50 skrill to instantgold since morning with transaction ID 241731 up till this moment my bank account have not been credited. I don't know what's wrong. Sent some mails yet no reply. Please attend to it instantgold.

As I can see, your transaction is marked RECEIVED already. This means that your cash will arrive in your bank account soon.

Zealoy:
Pls how can I verify my mobile number on ur site I've tried but d verification code it's not coming

Hi, we have an option for manual verification of mobile.

Kindly send SMS containing your registered email address and date of birth to 0905 463 5709 to have your phone number verified.

NOTICE: SMS must be sent from the mobile you want to verify.

InstantGold:


Hi, we have an option for manual verification of mobile.

Kindly send SMS containing your registered email address and date of birth to 0905 463 5709 to have your phone number verified.

NOTICE: SMS must be sent from the mobile you want to verify.

I've done that since yesterday but no reply and I need to buy d bitcoin urgently pls u people should do something about that

And how long will it take before I get my bitcoin after purchasing?

Zealoy:
I've done that since yesterday but no reply and I need to buy d bitcoin urgently pls u people should do something about that

We will check this when our staff resume y 10am.

Zealoy:
And how long will it take before I get my bitcoin after purchasing?

Normally, funding are done instantly after confirmation and verification of deposit BUT this may not hold whenever there is a scarcity or low reserve. Status of service are posted at the funding page for customer to see.

InstantGold:


Normally, funding are done instantly after confirmation and verification of deposit BUT this may not hold whenever there is a scarcity or low reserve. Status of service are posted at the funding page for customer to see.

is bitcoin available now? Cus I dont need delay I need it for something very urgent and perhaps here is my number 08034323442 I need it to be verified ASAP

InstantGold:


As I can see, your transaction is marked RECEIVED already. This means that your cash will arrive in your bank account soon.

I didn't expect the withdrawal to be delayed for whole 24 hrs. I expected a swift response since it wasnt funding i made. Really wanted to use that money for something yesterday but alas it didn't happen. As I'm writing now ,still haven't gotten any alert from my bank. I don't like this delay one bit.

Racing:
I didn't expect the withdrawal to be delayed for whole 24 hrs. I expected a swift response since it wasnt funding i made. Really wanted to use that money for something yesterday but alas it didn't happen. As I'm writing now ,still haven't gotten any alert from my bank. I don't like this delay one bit.

Your account must have been credited by now. Withdrawal can take 24hrs!

Zealoy:
is bitcoin available now? Cus I dont need delay I need it for something very urgent and perhaps here is my number 08034323442 I need it to be verified ASAP

Kindly follow the procedure on our website for mobile phone verification. All transactions are handled via our website.

InstantGold:


Your account must have been credited by now. Withdrawal can take 24hrs!

Credited finally but it wasn't how I expected it. It took more than 24 hrs. Please you guys should do the processing on time next time. I will have more skrill funds to sell by Monday. Thanks all the same.

I made payment for Bitcoin into your zenith bank account yesterday. The transaction is still pending. Ref num is 242213

Modified
I just received the bitcoins

Hi iGN. This is my first transaction with you and would like to give one suggestion. When your client has submitted all submissions required by you for a transaction, please reply, either by mail that the requirements are met, or use an auto-responder. Thanks.

I sent 80 Skrill to you yesterday, I am yet to be credited.
ref 242803

Akwaig:
Hi iGN. This is my first transaction with you and would like to give one suggestion. When your client has submitted all submissions required by you for a transaction, please reply, either by mail that the requirements are met, or use an auto-responder. Thanks.

Hi, we did not require any further message or submission after payment if customer follows the guideline at https://instantgold.ng/index.php?page_id=44

Please tell us if you have any unprocessed transaction and we will look into this for you.

MSItachi:
I sent 80 Skrill to you yesterday, I am yet to be credited.
ref 242803

Hi,

For skrill withdrawal, you are to reply the withdrawal instruction we sent you, stating your Skrill email and the transaction ID but we have not yet received this from you. Please check the email you got from us and see the guide again.

InstantGold:


You made this withdrawal on Sunday but not Saturday. Withdrawals are processed the same day on working days and may take 24hrs on weekends. As I see, this withdrawal was completed on Monday. This is less than 1 working day!

Hello there, i need $1 of pm ...i will pay by bank or recharge card....can you help?

InstantGold:


Hi,

For skrill withdrawal, you are to reply the withdrawal instruction we sent you, stating your Skrill email and the transaction ID but we have not yet received this from you. Please check the email you got from us and see the guide again.

I have done that just now.

MSItachi:


I have done that just now.

We got your mail and we are working on it.

InstantGold:


We got your mail and we are working on it.

Ok Boss

Hello o.p can I fund my webmoney account on ur website with my payoneer card ? thanks.

MSItachi:


Ok Boss

We deposited your bank account since yesterday.