Well, I hope MTN gets this cos am really pissed right now. My number is 08067179577. I loaded my 500 naira airtime an hour ago (at about 12.34 am 22/7/2016) and I received a message that my recharge of 500 naira was successful and that I have received a data bonus of 1gb (ie the wow weekend thingy). This bonus 1gb data is d reason why I loaded d 500 naira airtime in d first place. I decided to check my balance and to my greatest surprise, I had 400 naira airtime left, even though I didn't make any call and never subscribed to any funny mtn service with funny hidden charges, not even caller tunes! Also, my data service is on my glo line, cos I use a 2-sim android phone. And I have NEVER borrowed money from MTN! 2ndly, d wow weekend data bonus was nowhere to be found. So now MTN scammed me of the promised 1gb data and N100 airtime. I have tried several times to call customer service but u guys keep hanging up on me after telling me to hold on for a customer care representative. This action by a renowned service provider like mtn is unacceptable and I won't rest until I get my money back with apologies. This continuous scamming by mtn is d reason why I haven't loaded my line for over 2 months now. I was just about to give u guys another chance and this is what I get?

A few minutes later, I dailed *556# and instead of seeing N500 airtime balance and 1gb weekend bonus to my greatest surprise, I found out that I had 400 naira airtime left and d 1gb data was nowhere to be found, even though I didn't make any call and I never subscribed to any funny mtn service with their funny hidden charges, not even caller tunes!
Also, my data service is on my glo line, cos I use a 2-sim android phone.
And I have NEVER borrowed money from MTN!

Wow! I didn't know MTN has a N500 designated recharge card.

I think the July deal is only for those on MTN ipulse and from your screen shot you are on MTN Smooth Talk.

Try Engaging them on twitter or facebook.

histemple:
Wow! I didn't know MTN has a N500 designated recharge card.

Actually they do

op do u know it was going to happen before doing d screenshot?

I did this last weekend and I got the 1GB bonus, and I wasn't even on ipulse. The only problem I can see right now is your missing N100 credit. As for the data bonus, maybe you should hold on till tomorrow, since that's the time you can use it anyway.

hmmm

mtn just scammed me o. I loaded 500. I was notified that i have been given 1gb. So i dailed *556# and I expected to see 1gb as they offered but what i saw was just 100mb.



Am really sad

nonny1212:
mtn just scammed me o. I loaded 500. I was notified that i have been given 1gb. So i dailed *556# and I expected to see 1gb as they offered but what i saw was just 100mb.



Am really sad

I think it's 500 naira and above, meaning u will load like 750 card to get 1gig.. .. Because, I just loaded 500 and they gave me only 100mb. ... Loaded another 500 and got another 100mb making it 200mb.... Although, they showed me 1gig bonus immediately o loaded d 500s.. ..

I don't know about u guys but I just loaded 550 on my Mtn and I got my 1gb bonus.

U people just like shouting scammer every time when the actual fact is ur own misunderstanding. Mtn said recharge above 500, and u recharged 500.

greenhulk:
I don't know about u guys but I just loaded 550 on my Mtn and I got my 1gb bonus.

U people just like shouting scammer every time when the actual fact is ur own misunderstanding. Mtn said recharge above 500, and u recharged 500.

Mtn get 550 card, or u did Mobile top up from ur bank?

ify84:


Mtn get 550 card, or u did Mobile top up from ur bank?

I can't remember the last time I bought recharge card, over a year now.

I want my stolen 100 naira refunded by mtn! Chikena!

MTN said above N500 which means when you recharge N501 they will fulfill their promise. It's not scam, na you no understand... Pele

My N510 recharge gave me 1gb bonus.

Chillinmasoul:
MTN said above N500 which means when you recharge N501 they will fulfill their promise. It's not scam, na you no understand... Pele

Before u start commenting on someone's post, I'd advise you to take out time to read it first. Thank u.
Or did mtn deduct any amount from ur N501?

greenhulk:
I don't know about u guys but I just loaded 550 on my Mtn and I got my 1gb bonus.

U people just like shouting scammer every time when the actual fact is ur own misunderstanding. Mtn said recharge above 500, and u recharged 500.

seems for some weird reason after the first time(I.e the first time u load 500 and get 1gb) u have to start recharging above 500. u used vtu so am guessing that's why.so best u use vtu for this stuff next time(to those like me u were affected) and send a little bit above 500 say 510 to ur line.not really a big issue but these data providers need to start making clearer the terms of their service,for instance even airtel will tell u that they are selling 1.5gb for 50naira but have used it and it is less than even 1gb.edit:just saw the above 500naira part now,so am guessing the first time it worked for 500 was like a bonus or something.but still airtel though