What is this I hear about Arik Air cancelling flights and leaving customers stranded about 2 or 3 months ago.? Anyone have any news on this? Constructive feedbacks also welcomed.

somene posted an experience a while back

Lol. So u eventualy startd a thread on dis arik stuff.anyway ignore all negative comments abt d airline.ma bro used it 4rm Jo'burg 2 Lagos & tagged 'em as simply amazin plus even most of dere airbus are new.neva hrd of d flight cancelation.i hope dey start plyin d middle east soon.so all i gat 2 say is 4 U 2 sit tight & njoy Arik baby!

@ Noble Gas

not funny o . Omo Ibo's account scared me abit since we are talking about Nigeria carriers, hope this is not a trend. Sorry if I am not being patriotic and showing faith but track record of Nigerian carriers historically have not been consistently good.

You know what I will take your advice and relax cos 90% of the feedback so far about Arik have been impressive.

would love to have any more feedback though.

Are you sure it's Arik Air??

Bellview is well known for leaving passengers

at least its better than bellview.

far better than bird flu

my friends bro used it

from lagos to london

i think its cool

Arik is wonderful. Used it from Lagos - london

Nice service and arrived 20 mins before scheduled.

used it from london. Fantastic, brand new planes. It is even better than KLM etc. No flight delays, no lost luggage, no ill treatment. Infact they are too much.

https://www.nairaland.com/nigeria?topic=319058.msg4480849#msg4480849


Arik makes sense o!!

maybe i go try am next time i travel sha

Although, i've never flown Arik Air nor do i have any affiliation with the Airline, I have it on good record that all their Aircrafts are brand new.

I am not aware of any other thing that goes in their favour

Bad.

@mama gee

thanks?Is that suppose to be constructive

the airline is great, wonderful crew, good entertainment, simply great

ok

i would recommend Airk Air unreservedly to anyone. I flew with them last weekend on a Johannesburg-Lagos-Johannesburg route.
Arrive and depart in time, the aircraft is new and clean. In-flight entertainment was excellent and cabin crew service was superb. Drank lots of wines on board. (at least na my money)

Support the Nigerian cause .

I used the flight some months ago,first of all,my 12 o'clock flight was delayed till 9pm at night.Then my box was misplaced.Im yet to hear from them,no call,no apologies,

My experience wit arik from lagos to london was superb,thier cabin crew are good entertainment good and we arrived at the estimated time.

So i think they are good for patronage.

They are far the best naija airline travelling from UK

i travelled with arik to and fro, from lagos to johannesburg and johahannesburg to lagos. in fact they are wonderful. i no fit lie. naija don try for once,

Its Bellview not Arik

I flew London - Lagos with Arik last month and my experience was bitter-sweet.

Their planes are new and comfortable. They've even got a lounge for economy passengers!!

However, we were delayed for 4 hours due to technical difficulties. We all had to wait at the airport boarding gate, and they failed to provide adequate information through out the wait. As a consequence of not communicating effectively, they lost the confidence of their passengers and people began to shout out threats etc, When we finally got on the plane, I noticed that the cabin crew seemed young and inexperienced (maybe I was just irritable after the earlier drama). My major issue with Arik was that when we landed in Nigeria, only 80 passengers recieved their lugages. I off course wasn't one of the lucky few. By this time, I was seriously upset and wished I hadn't chosen to fly with them. Their manager at the airport was useless, aggressive and had no customer service skills - She decided to tell off her subordinate in front of us because the woman had referred us to her!!! I was shocked at her lack of professionalism. We were told to report the following day to pick up our bags and if we wanted any further information, we had to go to their head office. When we got to their head office that afternoon, EFCC were raiding the offices and no one was allowed in or out of the building. I managed to talk my way in and finally got an answer from someone in their customer service team.

Our journey back was without any dramas. I don't know if I'll fly with them again. I guess the problems I faced are not unique to Arik, but our experience could have been better if the staff had provided clear, concise information, and the manager had behaved in a professional manner.

Arik air is very good aircraft .if u need arik ticket contact YMS TRAVELS and visit website:www.ymstravelsandtours.com, call 08033246961

I went through exactly the same thing.We waited form 2pm till 9pm at night for a 2pm flight,including children and old people.I was pitying an old man that had to look for food to eat,cos people were so hungry,children crying.Arik air offered no explanations or apologies.My luggages got missing,i ve sent mails and called and called, till date they have not called me for once.

Cancelling of flights is so typical of them

They are so disorganised,and i promised never to patronise them or anyone i know even if its the last flight on earth.

na wa o . so they are this bad too

Oh dear! Guess not too surprised as they are already exhibiting similar traits to Bellview. Anyways, booked to fly them this Christmas. Will post my feedbacks then, positive hopefully.

By Nigerian standards, Arik is super-excellent.
By African standards, Arik is good.
By World standards, Arik is just OK.

Only say I never enter plane b4

Excuse me but have you flown them before?

Here is my appraisal:

By Nigerian standards: The BEST
By African standards: Excellent
By world standards: VERY good. IN fact their economy product FAR exceeds most American airlines' product, KLM/AF (by legroom), definitely Arik is a global class airline.

the airline is ok. same as virgin atlantic.

plane is brand new and staff on board are very friendly - if u act in a civilised manner that is.

luggage allowance is amazing - 2 bags at 30kgs each - as a lady that doesn't know how to travel light they are a life saver

thanks peeps for the feedback. majority good thus far.