I just need to know, because to me the female customer care agents are more helpful than the men, its Like they attended a special training because they know how to help you out if your network issues. I've been having problems with GloMe2U transfer in my Sim so I called their CC number and a male voiced picked, I stated my problem about pin issues and he told he was gonna send a message to enable me reset my pin, I dropped and waited for 2days and no message. So I decided to call again but this time a female voice answered, I told her everything i told the other guy and immediately she told me the default pin is five 0's not four 0's like I've been trying, I dropped the call and tried what she told me and voila I got what I needed. I mean, if the first guy knew all this why would he not tell me, and I've also experience issues from other network CC agents and it seems the women CC agents know more than the men.
So based on your personal experience, Between male and female customer care representative which is more helpful?
Cc Lalasticlala
Seun

darlingtonIIV:
I just need to know, because to me the female customer care agents are more helpful than the men, its Like they attended a special training because they know how to help you out if your network issues. I've been having problems with GloMe2U transfer in my Sim so I called their CC number and a male voiced picked, I stated my problem about pin issues and he told he was gonna send a message to enable me reset my pin, I dropped and waited for 2days and no message. So I decided to call again but this time a female voice answered, I told her everything i told the other guy and immediately she told me the default pin is five 0's not four 0's like I've been trying, I dropped the call and tried what she told me and voila I got what I needed. I mean, if the first guy knew all this why would he not tell me, and I've also experience issues from other network CC agents and it seems the women CC agents know more than the men.
So based on your personal experience, Between male and female customer care representative which is more helpful?
Cc Lalasticlala
Seun

infact non of them are good. You were lucky to have experienced that from a female customer care agent