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Carlcare Is Here With You - Phones (1) - Nairaland

Nairaland Forum / Science/Technology / Phones / Carlcare Is Here With You (19078 Views)

How Carlcare Responded To My Complaint On Nairaland About Their Uyo Centre / My Experience With Carlcare Service Center, Uyo / Let's Sign Up For Carlcare App~ (1) (2) (3) (4)

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Re: Carlcare Is Here With You by CarlcareOpebi(f): 1:32pm On Nov 24, 2016
donpata:
hello, i have an infinix zero with cracked touchpad. The back glass is also cracked. Pls how much will it cost me for replacement?
Hi @donpata Please call out Hotline to find out the prices you need to know about. Thanks!
LAGOS – HQ
HOTLINE: 08138615848, 08090011413, 09098834535
ADDRESS: NO. 77, OPEBI ROAD, IKEJA, LAGOS STATE, NIGERIA
Re: Carlcare Is Here With You by investigator007: 6:23pm On Nov 24, 2016
Good job, u guys are so awesome you have helped countless people keep up the good work
Re: Carlcare Is Here With You by oluwaseun239(m): 4:17pm On Dec 02, 2016
Hi. My hot note camera is blurry. I have done factory reset and tried several other settings but to no avail. Please how much will it cost me to change the camera? I know your office in Abuja so I don't need the contact address, I just want to know the cost before going.
Re: Carlcare Is Here With You by idexpaul1: 6:26pm On Dec 02, 2016
My phatom f8 is no more powering. I went to calcare they said no part for the phone. Why?
Re: Carlcare Is Here With You by ojotobiloba1(m): 9:40pm On Dec 02, 2016
Try to use anoda original charger to charge it first bro before taking it to Carlcare..... I fnk d tip can be useful because I was once in dat dilemma bf not knowing my charger was the problem.. Really saved me thousands of naira..
Re: Carlcare Is Here With You by kingsdachrist: 7:48am On Dec 04, 2016
Plz carlcare I am having a situation with the Infinix hot note I got last week. I think it's d fake and there is no way of returning it because it came as a gift. Is there anything dat can be done to make it work like d original? Bros I am already noticing some anomalies like inability to install some apps, sometimes d phone will just switch off by itself and whenever I am making a call people am calling keep telling me dat it's as if they are hearing generator noise in d background. So plz I need ur advice on wot to do. It is really frustrating and i'm not having money to buy a phone at d moment. Thanks
Re: Carlcare Is Here With You by CarlcareOpebi(f): 11:09am On Dec 05, 2016
kingsdachrist:
Plz carlcare I am having a situation with the Infinix hot note I got last week. I think it's d fake and there is no way of returning it because it came as a gift. Is there anything dat can be done to make it work like d original? Bros I am already noticing some anomalies like inability to install some apps, sometimes d phone will just switch off by itself and whenever I am making a call people am calling keep telling me dat it's as if they are hearing generator noise in d background. So plz I need ur advice on wot to do. It is really frustrating and i'm not having money to buy a phone at d moment. Thanks
Hello @kingsdachrist To confirm if your device is an Original INFINIX Product go to gc.carlcare.com; click on INFINIX & Provide the information required (IMEI & VC - usually at the back of your phone).
Or check for the CARLCARE APP in your device & SIGN-UP [Fill your Profile information appropriately]; move on to your page & click on ANTI-COUNTERFEITING QUERY - It will redirect you to the link above. You can also click on QUERY PHONE AUTHENTICITY - This option will run a check automatically.
If your Phone is not an Original INFINIX Product, we advise that you take the phone back to the place of Purchase. Kindly run the check & let us know what you discover. Thank you!
Re: Carlcare Is Here With You by CarlcareOpebi(f): 11:24am On Dec 05, 2016
oluwaseun239:
Hi. My hot note camera is blurry. I have done factory reset and tried several other settings but to no avail. Please how much will it cost me to change the camera? I know your office in Abuja so I don't need the contact address, I just want to know the cost before going.
Hi @oluwaseun239 Kindly put a call through to our HOTLINE and make your request. Thanks!
ABUJA
HOTLINE: 08181176195
ADDRESS: FIRST FLOOR, NO. 16, GWANI STRRET, OFF IBB WAY, WUSE ZONE 4, FCT, ABUJA
Re: Carlcare Is Here With You by Carlcaresophia: 9:19am On Dec 09, 2016
idexpaul1:
My phatom f8 is no more powering. I went to calcare they said no part for the phone. Why?
Hello idexpaul1, sorry about the problem. Please let us know your phone number, IMEI, Work Oruder Number, as well as which Carlcare Service Center you visited, so that we can transfer your info to our colleagues to check the details. Thank you!
Re: Carlcare Is Here With You by Carlcaresophia: 9:21am On Dec 09, 2016
ojotobiloba1:
Try to use anoda original charger to charge it first bro before taking it to Carlcare..... I fnk d tip can be useful because I was once in dat dilemma bf not knowing my charger was the problem.. Really saved me thousands of naira..
Glad to be of help
Re: Carlcare Is Here With You by ernesterioo(m): 3:23pm On Dec 10, 2016
hi carlcaresophia, anytime I connect to my PC via my USB , it doesn't show on the PC ..

2.. my infinix hot note charges slow
Re: Carlcare Is Here With You by Olayemi244(m): 3:53pm On Dec 10, 2016
pls, I have Tecno Y2 is entering sleep mode and sometimes when I press the power button before it display and restart itself sometimes. pls what should I do and it's a new phone and just 4 months now
Re: Carlcare Is Here With You by Nemie: 4:08pm On Dec 10, 2016
CarlcareOpebi:

Hi @Iamtosignno Everything you mentioned will cost N11,000 (as at today). Please note that Prices are not fixed. Thank you.

My Infinix hot s fell in water and has not been coming on since, how much will it cost to fix this?
Re: Carlcare Is Here With You by Iamtosignno(m): 4:43pm On Dec 10, 2016
Nemie:


My Infinix hot s fell in water and has not been coming on since, how much will it cost to fix this?
Am not a carlcare agent
Re: Carlcare Is Here With You by Mayority: 7:19pm On Dec 10, 2016
my one month infinix hot s Front Glass Screen got crack how much will i fix it
Re: Carlcare Is Here With You by soladnet14: 7:50pm On Dec 10, 2016
Pls can you fix other brand aside Tecno
Re: Carlcare Is Here With You by Carlcaresophia: 7:59am On Dec 12, 2016
ernesterioo:
hi carlcaresophia, anytime I connect to my PC via my USB , it doesn't show on the PC ..

2.. my infinix hot note charges slow
Heoo ernesterioo, for the problem you can try to reboot the phone, if the problem persists, you can try another original charger or USB cable. there is still the problem, you can try to take your phone to our Carlcare Service Center, our technicians there will try to help you with it . If you need us send you address and hotline of our service center, please let us know the state and city you are living in now. Thank you!
Re: Carlcare Is Here With You by ernesterioo(m): 8:29am On Dec 12, 2016
Carlcaresophia:

Heoo ernesterioo, for the problem you can try to reboot the phone, if the problem persists, you can try another original charger or USB cable. there is still the problem, you can try to take your phone to our Carlcare Service Center, our technicians there will try to help you with it . If you need us send you address and hotline of our service center, please let us know the state and city you are living in now. Thank you!
Ado Ekiti in Ekiti state
Re: Carlcare Is Here With You by Akaewu: 11:16am On Dec 12, 2016
CarlcareOpebi:

Hi @Iamtosignno Everything you mentioned will cost N11,000 (as at today). Please note that Prices are not fixed. Thank you.

Very good. This was what i expected you to be doing. Givin ur customer cost of repair or parts. Not that ur usual monotonous reply.
So i want to change the screen of my HOt 2 (x510). Whats d cost. D screen has some cracks but the touchpad works well
Re: Carlcare Is Here With You by Nobody: 11:52am On Dec 12, 2016
Carlcaresophia:

Hello Sheylarhh, hello zicobass12, about the price of the infinix charger and battery you need to counsel with local retailer and online shops. Thank you!
Pls how much will it cost to change my Tecno J7 Charging port?
Re: Carlcare Is Here With You by Youngtrice(m): 10:50pm On Dec 12, 2016
Do you guys charge customers in order to upgrade their phone OS?? I want to upgrade mine and I need to know how much to take along.
Re: Carlcare Is Here With You by Carlcaresophia: 7:44am On Dec 15, 2016
ernesterioo:
Ado Ekiti in Ekiti state
Hello ernesterioo, we do not have Carlcare Service Center in Ekiti now, but you can send your phone to our collecting point there, our colleagues there will help you send your phone to our service center. Below please find contact info. Thank you!
No.13 Fayose Market, Ado-Ekiti, Nigeria +2347061084889
beside Accomorran bus stop, Adjacent Nurtw Office, Kota, Ekiti, Nigeria +2348062075215
I Block, NO.1 Fayose Market, Ado-Ekiti, Ekiti, Nigeria +2348166052769
Re: Carlcare Is Here With You by Carlcaresophia: 7:53am On Dec 15, 2016
Nma27:
Pls how much will it cost to change my Tecno J7 Charging port?
Hello Nma27, about the price you need to counsel with our local Carlcare Servcie Center directly. If you need us send you contact info, please let us know the state and city you are living in now. Or you can find contact info in Carlcare App. Thank you!
Re: Carlcare Is Here With You by ayobami52(m): 9:06am On Dec 15, 2016
Hello good morning,. my tecno N9 Tab battery has been bad since and I have called Carlcare about the battery earlier this year and I was told its not available.

I just want to confirm maybe the battery is available now and how much??

Hoping to hear from you soon!
Re: Carlcare Is Here With You by CarlcareOpebi(f): 2:37pm On Dec 15, 2016
Nemie:


My Infinix hot s fell in water and has not been coming on since, how much will it cost to fix this?
Hello @Nemie Kindly bring your phone to Carlcare Service Centre for assistance. Book a reservation using the Carlcare App on your device [and give the information required], you'll also find our contact number(s) and addresses in the App, or simply let us know your location so that we can forward it to you. The Panel will be changed & the Current price is N26,000 (not fixed); you'll be notified of any other charges when you visit with us. Thank you!
Re: Carlcare Is Here With You by CarlcareOpebi(f): 2:57pm On Dec 15, 2016
Akaewu:


Very good. This was what i expected you to be doing. Givin ur customer cost of repair or parts. Not that ur usual monotonous reply.
So i want to change the screen of my HOt 2 (x510). Whats d cost. D screen has some cracks but the touchpad works well
Hello @Akaewu the Touchpad & Screen come together, and it costs N12,500. Kindly bring your phone to Carlcare Service Centre for assistance. Book a reservation using the Carlcare App on your device [and give the information required], you'll also find our contact number(s) and addresses in the App, or simply let us know your location so that we can forward it to you. Thanks!
Re: Carlcare Is Here With You by CarlcareOpebi(f): 3:08pm On Dec 15, 2016
Youngtrice:
Do you guys charge customers in order to upgrade their phone OS?? I want to upgrade mine and I need to know how much to take along.
Hi @Youngtrice This Service free at any of our Carlcare Service Centres. What device do you need an upgrade on? Send us your IMEI Number, Build Number & Baseband version number Or simple Upload a screenshot of your ABOUT PHONE page. Thank you.
Re: Carlcare Is Here With You by CarlcareOpebi(f): 3:13pm On Dec 15, 2016
soladnet14:
Pls can you fix other brand aside Tecno
Hello @soladnet14 We provide repair solutions on TECNO/INFINIX/ITEL/SNOKOR products only. Thanks!
Re: Carlcare Is Here With You by CarlcareOpebi(f): 4:07pm On Dec 15, 2016
Olayemi244:
pls, I have Tecno Y2 is entering sleep mode and sometimes when I press the power button before it display and restart itself sometimes. pls what should I do and it's a new phone and just 4 months now
Hi @Olayemi244 Kindly Restore Factory Settings on your Y2 phone. Go to your SETTINGS app - BACK UP & RESET (click on this). Or Hold your Power Button & Down Volume Key at the sametime. Thanks!
Re: Carlcare Is Here With You by CarlcareOpebi(f): 4:10pm On Dec 15, 2016
Mayority:
my one month infinix hot s Front Glass Screen got crack how much will i fix it
Hi @Mayority The current price is N15,800 (Note: Not a fixed price). Kindly bring your phone to Carlcare Service Centre for assistance. Book a reservation using the Carlcare App on your device [and give the information required], you'll also find our contact number(s) -to verify the cost of repair before you visit- and addresses in the App, or simply let us know your location so that we can forward it to you. Thank you!
Re: Carlcare Is Here With You by Youngtrice(m): 5:55pm On Dec 15, 2016
CarlcareOpebi:

Hi @Youngtrice This Service free at any of our Carlcare Service Centres. What device do you need an upgrade on? Send us your IMEI Number, Build Number & Baseband version number Or simple Upload a screenshot of your ABOUT PHONE page. Thank you.

Re: Carlcare Is Here With You by CarlcareOpebi(f): 9:29am On Dec 16, 2016
[quote author=Youngtrice post=51959797][/quote]
Hi @Youngtrice Kindly bring your phone to Carlcare Service Centre for the Upgrade. You can Book a reservation using the Carlcare App on your device [give the information required] a day before you come; You'll also find our contact number(s) and addresses in the App, or simply let us know your location so that we can forward it to you. Thank you!

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