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Jobs At Standard Chartered Bank: Branch Support Officer. by Don4life: 11:18pm On Dec 08, 2009 |
Standard Chartered Bank is leading the way in Asia, Africa and the Middle East. Standard Chartered Bank is now recruiting for a Branch Support Officer. Job Description CLEARING - Process all outward clearing cheques and ensure the clearing account is reconciled and zerorised daily. - Safe custody of outward clearing cheques before forwarding to Head office. - Submit daily outward cheques to Head Office in line with SLA - Make copies of all daily outward clearing cheques and keep a file for them. - Maintaining a register of returned cheques. - Prepare caution notices on outward cheques of N1,000,000.00 and above. - Maintain a register for outward caution notices and a file for acknowledgements. - Maintain a file for inward caution notices. SYSTEM ADMIN - Communication: Provide Help Desk for users in the branch on production problems and enquiries. - Maintain all hardware and software log up to date. - Check all job set ups prior to processing and inform IT of potential problems and assist in resolution. - Ensure that Health and Safety standards are adhered to. - Ensure correct operation of the bank¿s hardware is maintained. - Ensure that all appropriate peripherals are cleaned at least once a day and any hardware defect is reported and resolved. - Ensure that the computer room is clean and tidy at all time and that security is maintained. - Ensure that the systems input and output are securely backed up and tapes well maintained both on-site and off-site. - Ensure a good knowledge of the ebbs production is maintained. - Ensure SOD, EOD, and on-line day reports are distributed to the appropriate officers and signed for. - Ensure compilation of daily check list reports. The same applies to other periodic processing runs, such as End of quarter, year and month. - Ensure timely print and distribution of KYC reports at specified frequencies. - Timely forwarding of Uptime Chart statistics to Service Line. - SMS input and set-up/administration of Datastore. - Ensure daily reconciliation of all branch suspense accounts. KYC - Ensure you remain alert to the risk of money laundering and assist in the Bank’s efforts in combating it by adhering to the principles in relation to: - Identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to Customers. -Be responsible for undertaking the business monitoring and testing and reporting findings / exceptions. BRANCH ADMIN - Maintain and update stationery stock register for all stationary items. - Ensure adequate stocks of all stationery items are available all the time. GENERAL - Forward all processed OTT txns to the hub for further processing. - Act as PINs custodian. - Create and update database of all OTT and TC txns processed daily. - Collate and prepare covering schedules for OTT, Foreign cheques sent on collection,TC purchased and foreign drafts for onward delivery to Item processing H/O - Handle customer enquiries in a manner which meets agreed service standards. Key Roles & Responsibilities - System administration, process outward clearing, cheques , raise entries for expenses, prepare FX transaction schedules (TCs, Form A, Foreign Chqs, etc) for remittance to H/O, maintain FX transactions database, and other administrative functions. Qualifications & Skills - B.Sc University degree(2:2 minimum). - Few years relevant work experience. - Knowledge of Ebbs/eOpal/eBranch application software. - Sound knowledge of banking and statutory regulations. - Strong inter-personal skills to manage relationship managers. - Good analytical skills to analyse, interpret, resolve and change workflow and improve productivity. - Ability to identify, analyse and manage operational risks. - Good knowledge of MICR system operations. - Strong PC skills – word processing and spreadsheets. - Thorough understanding of the Banks products and customer mandates. - In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required. To apply visit the link below, and select location as ‘Nigeria’. Apply throught their website https://cgportal.global.standardchartered.com Deadline is 11th December 2009 |
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