I cannot connect to whatsapp via mobile data the problem started yesterday I have reset the network settings and I have reinstalled the app but it still won’t connect. I am faced with the ‘connecting’ message for hours on end.
It works perfectly fine over wifi and there are no issues there, it only occurs when I move onto my mobile data.

am using phantom 6plus network is etisalat

Hmmmm ....e don de be o

I'm a phone engineer. I had this issue with a client. I resolved it by restoring factory settings.

bobot:
I cannot connect to whatsapp via mobile data the problem started yesterday I have reset the network settings and I have reinstalled the app but it still won’t connect. I am faced with the ‘connecting’ message for hours on end.
It works perfectly fine over wifi and there are no issues there, it only occurs when I move onto my mobile data.

am using phantom 6plus network is etisalat

Hi @bobot reset the device & look out for a change. If the problem persists visit the Carlcare Service Centre closest to you. You will find our contact numbers and addresses in your Carlcare App or let us know your current location, so we can forward a specific address to you. Thanks.

this sounds like blackberry...

Go to ur access point settings and create a manual one. If prob persist den factory settings wi b d only way