Please which of these two is more reliable for booking of tickets for overseas trip.
I have used Wakanow in the past and they have many physical addresses especially here in Port Harcourt.
But Travelstart has a far lower price but i checked online for reviews of Travelstart and saw quite a number of negative reviews with lots more of positive reviews too.
Same thing for wakanow.

So i decided to ask Nairalanders their experience(s) using any of these travel agencies or is it better dealing with the airlines directly (duh i noticed its more expensive)

Wakanow is a fraudulent company

Wakanow does it for me.

Following... I have heard about wakanow being fraudulent.... But travelstart too have a very unresponsive customer service

Thanks for the response guys..
Would like to hear real life or hearsay experiences..

Travelstart will not pick ur calls nor respond to their emails.
The truth is that u should be very very sure of ur intended date of travel.
It's when u want to change ur itinerary that u will see the true color of travel agencies be it wakanow or Travelstart or jumiatravels.

hardywaltz:
Travelstart will not pick ur calls nor respond to their emails.
The truth is that u should be very very sure of ur intended date of travel.
It's when u want to change ur itinerary that u will see the true color of travel agencies be it wakanow or Travelstart or jumiatravels.

I noticed that from most of the complains online.

Please mods DisGuy and Justwise and Seun why was this thread moved to the Travel Ads section.
Nobody is advertising any good here rather to sample opinions from frequent travellers so one can make an informed decision.
Kindly move back to travel section or homepage.
Thank you

Wakanow any day!

Wakanow all the way for my bookings!

Hmmn. I have heard all sorts about Wakanow and Travelstart BUT I have actually used both.

Travelstart is really cool BUT you can spend years trying to get through to them on phone. Wakanow has the same issue but at least, they call you when you make a booking on their site. I think Wakanow has cheaper flight fares but Travelstart has a better refund policy. So, I would say book with Wakanow if you want the cheapest fare and a much better customer service experience but if you may need a refund in the future, use Travelstart. #Nuffsaid.

Adesope01:
Hmmn. I have heard all sorts about Wakanow and Travelstart BUT I have actually used both.

Travelstart is really cool BUT you can spend years trying to get through to them on phone. Wakanow has the same issue but at least, they call you when you make a booking on their site. I think Wakanow has cheaper flight fares but Travelstart has a better refund policy. So, I would say book with Wakanow if you want the cheapest fare and a much better customer service experience but if you may need a refund in the future, use Travelstart. #Nuffsaid.

Travelstart is the worst thing that can ever happen to anybody

Wakanow is better .

GBASKY:
Wakanow is better .

U can say that again...

YES

I have two refunds request still pending several months for failed bookings at Wakanow. They got the funds. My card was debited. They didn't book with the Airlines & no refund

sholatech:
I have two refunds request still pending several months for failed bookings at Wakanow. They got the funds. My card was debited. They didn't book with the Airlines & no refund

Dat is serious

Hello House,

Wakanow is presently dealing with me.
They didn't not confirm my bookings, one 585k, one 645k, another 583k , after several emails and calls, until I booked a 700k ticket, that's when they financed it with my outstanding fund(for three days) and no confirmation email. One of their staff even asked for a credit b4 he would treat my request. Which I sent(ibhave the scfeenshot). Then I saw a new ticket of 460k, and I booked it, that's when they said they have already issued a ticket for the 700k(thats when they now sent a confirmation email). I was told by a an insider I have there that there is no big deal in it, that they can cancel that ticket and finance a new one. But they insisted it's too late.
Bottom line: I booked several low fare, they didn't issue a ticket, Infact I was told several times that the person handling my transaction is on leave, so they can't treat until he is back. They are now issuing a ticket for a high fare. So unfair!!!
I am not gonna let this slide. I would deal with them, because of their next victim.
So I am making this go viral on both twitter and facebook. #wakanowisascam. I need ur support.
I am working in conjunction with two SUG presidents, we are getting more than 5m retweets.
I would feed u back as it goes.
Thanks you

The owner of wakanow has contacted me. The issue is being looked into. I would keep u posted. Great management team though

nonoski:
Please which of these two is more reliable for booking of tickets for overseas trip.
I have used Wakanow in the past and they have many physical addresses especially here in Port Harcourt.
But Travelstart has a far lower price but i checked online for reviews of Travelstart and saw quite a number of negative reviews with lots more of positive reviews too.
Same thing for wakanow.

So i decided to ask Nairalanders their experience(s) using any of these travel agencies or is it better dealing with the airlines directly (duh i noticed its more expensive)

patronise Jumia travels

With all these negative stories, is it not better to book with the airline directly? what are the disadvantages?

Please people who have used Travelstart recently, what is your experience?

Try Travelden (travelden.com) they sell at very affordable prices, they follow up on your check-in and arrival, plus if the airline cancels, they will definitely get you refunded. I will recommend them anyday

Saintp:
With all these negative stories, is it not better to book with the airline directly? what are the disadvantages?

Please people who have used Travelstart recently, what is your experience?

I won't advise booking with the airline directly, cause local airlines cancel and adjust their schedule a lot, you need someone to be responsible for that and keep you updated, check-in for you and make sure you don't miss your flight or even rebook.

I've had terrible experiences with Nigerian airlines and wakanow(took 6 months to refund), only travel agency I recommend is Travelden

Adesope01:
Hmmn. I have heard all sorts about Wakanow and Travelstart BUT I have actually used both.

Travelstart is really cool BUT you can spend years trying to get through to them on phone. Wakanow has the same issue but at least, they call you when you make a booking on their site. I think Wakanow has cheaper flight fares but Travelstart has a better refund policy. So, I would say book with Wakanow if you want the cheapest fare and a much better customer service experience but if you may need a refund in the future, use Travelstart. #Nuffsaid.

Have you tried Travelden though, just discovered them, they are fantastic

Tommy001:


I won't advise booking with the airline directly, cause local airlines cancel and adjust their schedule a lot, you need someone to be responsible for that and keep you updated, check-in for you and make sure you don't miss your flight or even rebook.

I've had terrible experiences with Nigerian airlines and wakanow(took 6 months to refund), only travel agency I recommend is Travelden

So I booked a flight with Wakanow and they sent me the PNR and the Ticket number, but whenever I go to the airline's Check in and put the details they say the passenger isn't found. Do I have a reason to panic? The flight is on 6th of next month.

Acube2:
The owner of wakanow has contacted me. The issue is being looked into. I would keep u posted. Great management team though

How far? How did it go?

travel start is more reliable. book with travelstart here https://www.travelstart.com.ng?affId=212533

and after booking,request for the amadeus ticket, they will send it to your email, just scroll down and use the checkmytrip link to verify the ticket,on checkmytrip site, thats it.you can book from anywhere in the world,you dont have to be in nigeria.also book hotels

--

Wakanow at it again,

I booked a ticket for a return flight out of London,
Payment was made, payment was confirmed. To cut long story short I called the airline for 72hrs and they kept telling me ticket was queued and will be issued shortly.

6hrs to the flight, I received this email:


We regret to inform you that all effort to issue your ticket on Airfrance proved abortive

We advise that you send an email to refunds@wakanow.com with your payment details and bank account, requesting for refunds

We hope to hear from you soon and we sincerely regret the unfavorable experience

I later called and queried why they couldn't issue ticket when the flight was still available on their booking site. I made additional payment to commesurate for the new price... same thing...VOICE MAIL.

OYA refund so we can buy new ticket..... NO RESPONSE

Passenger was left stranded in london....

Its a good question. I would say Travelstart and FlightScanner.com.ng have better customer service and more flight specials.

Nahum777:
So I booked a flight with Wakanow and they sent me the PNR and the Ticket number, but whenever I go to the airline's Check in and put the details they say the passenger isn't found. Do I have a reason to panic? The flight is on 6th of next month.

Bro what happened eventually

Travelstart is a complete Fraudster and a very pathetic scammer. Run far away. If you have been lucky to been unhurt. Do not attempt again.