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NCC Moves To Protect Subscribers With Directive On Data Rollover - Phones (2) - Nairaland

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MTN Excites Subscribers With Device Data Bonus (Screenshots) / More Discomfort For Nigerians As NIMC Issues Fresh Directive / MTN Finally Allow Data Rollover As Instructed By NCC (2) (3) (4)

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Re: NCC Moves To Protect Subscribers With Directive On Data Rollover by lost24: 7:52am On Oct 10, 2017
iamleumas:
I NEED YOUR ADVICE PLEASE!!!

Good morning dear nairalanders...

Please I'm currently studying Business Administration & I'm now in HND 2 (First semester)

Please what is the best way to convert my HND to BS.c

I don't want to make a mistake.

Thanks in anticipation...






Ma advice

Apply 4 university for direct entry or PGG (post graduate )

1 Like

Re: NCC Moves To Protect Subscribers With Directive On Data Rollover by Niftyrules(m): 7:53am On Oct 10, 2017
BlueBrothers:
The recent directive by the Nigerian Communications Commission that all telecoms operators must henceforth give a 14-day window to subscribers, after the expiration of their monthly data subscriptions, to exhaust their unused data bundle before rolling over, is a regulatory directive that would excite many Nigerians. Emma Okonji reports

There are myriads of complaints from telecoms subscribers that service providers do not give them enough time to exhaust their monthly data subscription plans before they are either disconnected or forced to roll over the excess data bundle to the next month after purchasing another monthly data plan. To address this concern, the Nigerian Communications Commission recently issued a directive to the telecoms operators.

‘Year of Telecoms Consumers’

NCC, the telecoms industry regulator, penultimate week, issued a directive that all telecoms operators must allow a 14-day window, after the expiration of the 30 days data plan, to enable subscribers completely use their current monthly data subscription plans, before rolling over the unused data to the next month after purchasing a new monthly data plan. The decision of NCC to address the ubiquitous complaint by subscribers is in line with its resolve to always protect the interest of telecoms consumers. The resolve followed the regulatory body’s declaration of 2017 as the year of telecoms consumers.

Although the directive may likely affect the revenue stream of telecoms operators, especially the smaller operators, they have no choice but to comply with the regulatory directive. This is more so as no service provider would want to violate the regulator’s directive, for fear of sanction.

Executive Vice Chairman of NCC, Professor Umar Garba Danbatta, penultimate week, directed all telecoms operators in the country to henceforth give customers a 14-day grace period to exhaust their remaining data after the expiration of the 30 days validity period for monthly data subscriptions. The monthly data subscriptions of all the telecommunications operators in the country give customers a 30-day period to exhaust their subscriptions or rollover unused data by subscribing for another 30 days data before the expiration of the previous one.

Danbatta gave the directive in Minna, capital of Niger State, during a telecoms consumer forum organised by the NCC. He was represented at the event by Hellen Obi.

Danbatta advised the consumers to call NCC on the toll-free line, 622, if their complaints were not resolved by their network providers, assuring them that the commission will take up the matter and resolve it, where the operators failed to do so.

“NCC has mandated all network providers to give their subscribers 14 days of grace after the 30 days expiration of their data, if they still have data left and cannot recharge, to get their data rolled over,” Obi said.

According to Obi, “The commission, which is the independent regulatory authority for the telecommunications industry in Nigeria, declared year 2017 as the year of the telecoms consumer in recognition of the importance of the consumer to the phenomenal growth and development in the telecoms sector.

“The year of telecom consumer, which was formally launched by Danbatta, is in tandem with the 8-point agenda of the commission, aimed at protecting, educating, and empowering consumers towards ensuring sustainable growth and further development in the telecom sector.”

Obi said the consumers’ forum was organised around the country to educate consumers on their rights and privileges in the relationship with their service providers.

She revealed that the NCC had signed a memorandum of understanding with the Central Bank of Nigeria, which mandated the CBN to advise the banks on enlightenment of their customers on fake messages that often requested them to send their bank verification numbers or account details.

Equal Protection

Looking at the implication of the NCC’s directive on data rollover and the 14 days window, Chairman of the Association of Licensed Telecoms Operators of Nigeria, Gbenga Adebayo, said the telecoms service providers had to comply with the directive, since it is a regulatory directive. Adebayo, however, raised some salient points, which in his views, must be addressed by the NCC to protect the telecoms operators from running at a loss, just the same way NCC is protecting telecoms consumers from what is perceived by many as the excesses of telecoms operators.

“Telecoms operators have no choice than to comply with the directive, but the bottom line is that NCC is protecting the consumers at the detriment of the service providers, in relation to the 14 days compulsory window for data rollover,” Adebayo said. “The smaller operators will definitely lose money in the process because they spend so much money to maintain their networks.”

He explained that the NCC needed to understand the large number of subscribers that would benefit from the directive, who usually have unused data at the end of the initial 30 days validity period of their data bundle subscriptions.

According to Adebayo, “Directives of this nature will underscore the importance of the data floor price that was suspended by NCC, following complaints from the same telecoms subscribers that the NCC is protecting. In protecting the telecoms consumers, NCC must also balance the situation by revisiting the suspended data floor price, which seeks to fix a new price cap for data services across networks.”

He said if NCC must enforce the 14 days window on data rollover, it should also consider the reintroduction of the suspended data floor price in order to cushion the effect of the loss of revenue that operators would face based on the directive.

 Data Floor Price

Data price floor is one of the regulatory safeguards normally put in place by the telecommunications regulator to check anticompetitive practices, particularly, by the dominant operators. It is a minimum price on data services as stipulated by government or the regulator.

Giving reason why it was introduced in the first instance, Director, Public Affairs at NCC, Mr. Tony Ojobo, said the introduction of price floor for data services in the country was to address market distortions, unhealthy price wars and value erosion that could threaten the concerns of the service providers.

NCC had on November 1, 2016 written to the mobile network operators on the determination of an interim price floor for data services after a stakeholder’s consultative meeting on October 19, 2016. As at November 1, 2016, the industry average for data tariff floor for dominant operators, including, MTN Nigeria Communications Limited, EMTS Limited (Etisalat), now 9mobile, and Airtel Nigeria Limited, was N0.53k/MB. But the interim price floor as introduced by NCC, which was to commence with effect from December 1, 2016, seeks to increase the industry average for data tariff from 53k/MB to 90k/MB.

But the smaller operators/new entrants, like Smile Communications, Spectranet, and ntel, charged different rates. Smile Communications charged N0.84k/MB, Spectranet charged N0.58k/MB and ntel charged N0.72k/MB.

Considering the initial rate of 45k/MB, which MTN charged, and the new rate of N90k/MB, as contained in the interim floor price for data services, which was supposed to take effect from December 1, 2016, MTN went ahead to inform its over 61 million subscribers that it would increase data tariff with effect from December 1, 2016. The information to MTN subscribers, which was sent via Short Message Service, otherwise known as text message, raised a lot of dust among subscribers across networks, who started calling on NCC and the operators to rescind the decision on data tariff hike.

Following the complaints from subscribers, NCC decided to suspend any further action in that direction till date.

Adebayo says if NCC must enforce the 14 days window on data rollover, it should also revisit the suspended data floor price, which seeks to increase data tariff.

Need to Protect Telecom Consumers

Protecting telecoms consumers has been the utmost priority of the regulator, little wonder NCC declared 2017 as the year of the telecoms consumers. The commission has vowed to protect the consumers.

While launching the year of telecoms consumers in Lagos a few months ago, Danbatta said consumers were the reason for the great feat attained in the telecoms industry since the inception of Global System for Mobile Communications in 2001. He said consumers had spent their hard earned monies to pay for telecoms services over the years and they are the reason why the operators are still in business.

Danbatta said he would do everything possible to protect the consumers, which, obviously, is behind the 14 days window for data rollover, among other incentives for telecoms subscribers.

SOURCE: https://brandspurng.com/ncc-moves-to-protect-subscribers-with-directive-on-data-rollover/


Which subsriber are they trying to protect after neglecting the major things they suppose to do.
Re: NCC Moves To Protect Subscribers With Directive On Data Rollover by Nbote(m): 7:58am On Oct 10, 2017
Dey are mad. What data are dey talking about rolling over? D ones dat isn't even enough talk more of lasting a month. Wat is there to save? Wetin Pesin wan take rollover do on 1gb, 2gb or even 3gb data sef? Let dem kip their rollover if dats y d ntwrks reviewed their data. Abeg I dey sell Mtn data with 3months validity period jare
Re: NCC Moves To Protect Subscribers With Directive On Data Rollover by saintcasmir(m): 8:02am On Oct 10, 2017
Rubbshh! What are they rolling over? They should make the data affordable first, so that we can have what to roll over.
Re: NCC Moves To Protect Subscribers With Directive On Data Rollover by 2shure: 8:07am On Oct 10, 2017
My spectranet remains 10gig left.
So i used 30gig under 29days
Now its expiring tmrw.
Normwl roll over of my 10gig
But not till i sub my 12500 for 40gig
Nothin lilike roll over
Y ncc no do this abt 3weeks ago
Na wen my sub don dey enter reserve tank na im come rem say men bois need roll over

Ncc ti take over
Awon isp's...
No credit oga
No roll over
Re: NCC Moves To Protect Subscribers With Directive On Data Rollover by Jointhemiltons2(m): 8:16am On Oct 10, 2017
Wetn dey to roll over when 10gb 1month subscription only lasts for like 2weeks. Ul just enter IG n watch 1 video,fiam 1gb don go. Airtel God will judge you pple o

1 Like

Re: NCC Moves To Protect Subscribers With Directive On Data Rollover by HonourableUche(m): 8:16am On Oct 10, 2017
This is a very good development. At least it will save people like us the trouble of having to stay awake a night to the expiration of our data especially Glo that browses at the speed of snail
Re: NCC Moves To Protect Subscribers With Directive On Data Rollover by Abeyjide: 8:19am On Oct 10, 2017
mtn is guilty of this
Re: NCC Moves To Protect Subscribers With Directive On Data Rollover by seangy4konji: 8:20am On Oct 10, 2017
ok
Re: NCC Moves To Protect Subscribers With Directive On Data Rollover by Nobody: 8:26am On Oct 10, 2017
Jointhemiltons2:
Wetn dey to roll over when 10gb 1month subscription only lasts for like 2weeks. Ul just enter IG n watch 1 video,fiam 1gb don go. Airtel God will judge you pple o
As in!
Re: NCC Moves To Protect Subscribers With Directive On Data Rollover by valentineuwakwe(m): 8:46am On Oct 10, 2017
NCC just to bark but don't bite. .what's the point of roll overs when the internet is bad? you hardly browse and enjoy your data and here you are talking of roll over. .why not charge them to improve on their service delivery..NCC go give directives to be obeyed, then the telecomm operators in return will give conditions for them to obey the directives. .which kind country be this self. .God why did you create me inside nigeria oooo
Re: NCC Moves To Protect Subscribers With Directive On Data Rollover by bigtt76(f): 9:01am On Oct 10, 2017
Na today? NCC trying to protect us while trying to get the telcos increase their data costs #Useless agencies we got in this country shaaa angry
Re: NCC Moves To Protect Subscribers With Directive On Data Rollover by ivolt: 9:03am On Oct 10, 2017
jmichlins:
When can I buy 20gb for 4k. Don't tell me it's impossible because Tstv has said it's possible

Wait for TSTV.
Re: NCC Moves To Protect Subscribers With Directive On Data Rollover by dollarnaira: 9:05am On Oct 10, 2017
iamleumas:
I NEED YOUR ADVICE PLEASE!!!

Good morning dear nairalanders...

Please I'm currently studying Business Administration & I'm now in HND 2 (First semester)

Please what is the best way to convert my HND to BS.c

I don't want to make a mistake.

Thanks in anticipation...

Make enquiry about ur choice of university and request for their direct entry form.If u v good ond result u may pull through.Disregard d adobe kid earlier.

1 Like

Re: NCC Moves To Protect Subscribers With Directive On Data Rollover by Nobody: 9:34am On Oct 10, 2017
iamleumas:
I NEED YOUR ADVICE PLEASE!!!

Good morning dear nairalanders...

Please I'm currently studying Business Administration & I'm now in HND 2 (First semester)

Please what is the best way to convert my HND to BS.c

I don't want to make a mistake.

Thanks in anticipation...


you can still go for bsc even after ur hnd, you put ur service year onhold. To will start frm 3hundred level. Thats it,

but risky in terms of put ur service year on hold

but i dont know why you want to do this.

1 Like

Re: NCC Moves To Protect Subscribers With Directive On Data Rollover by oluwaseunla(m): 9:35am On Oct 10, 2017
iamleumas:
I NEED YOUR ADVICE PLEASE!!!

Good morning dear nairalanders...

Please I'm currently studying Business Administration & I'm now in HND 2 (First semester)

Please what is the best way to convert my HND to BS.c

I don't want to make a mistake.

Thanks in anticipation...

If you can go to private, I was told Ajayi Crowther runs a conversion programme for one and half years. Total tuition fees is 300k. Please verify the info if you are interested.

1 Like

Re: NCC Moves To Protect Subscribers With Directive On Data Rollover by franksam2009: 9:40am On Oct 10, 2017
these NCC guys don't know when to act and when not to, I think this will only make the network operators reduce there data volume so it would be exhausted within the one month period
Re: NCC Moves To Protect Subscribers With Directive On Data Rollover by Tnot(m): 9:50am On Oct 10, 2017
We offer MTN data at cheaper rate!

2gb goes for 1200
5gb goes for 2800
10gb is now 5700

90 days validity!

Contact me on 08169025290
Re: NCC Moves To Protect Subscribers With Directive On Data Rollover by telleyway: 9:58am On Oct 10, 2017
jesse8048:
Rubbish govt, what's the essence of roll over when the data can't roll (last) up to 2weeks?
I am sure you didn't go through the write up.
Re: NCC Moves To Protect Subscribers With Directive On Data Rollover by Nobody: 10:01am On Oct 10, 2017
.
Re: NCC Moves To Protect Subscribers With Directive On Data Rollover by Amastermovic(m): 10:04am On Oct 10, 2017
iamleumas:
I NEED YOUR ADVICE PLEASE!!!

Good morning dear nairalanders...

Please I'm currently studying Business Administration & I'm now in HND 2 (First semester)

Please what is the best way to convert my HND to BS.c

I don't want to make a mistake.

Thanks in anticipation...

Some private university do conversion examples r bells university of technology like wise government uni.. Just Google ur way around..

Is just like 1 and half yr.. And not too expensive budget now

1 Like

Re: NCC Moves To Protect Subscribers With Directive On Data Rollover by Vivere: 10:08am On Oct 10, 2017
iamleumas:
I NEED YOUR ADVICE PLEASE!!!

Good morning dear nairalanders...

Please I'm currently studying Business Administration & I'm now in HND 2 (First semester)

Please what is the best way to convert my HND to BS.c

I don't want to make a mistake.

Thanks in anticipation...
Does this look like the education section? Why are you trying to derail this thread? I question your level of education. Are there no lecturers who can advise you or career guidance centres in your school?
Re: NCC Moves To Protect Subscribers With Directive On Data Rollover by Rick9(m): 10:11am On Oct 10, 2017
Nonxense, when I can exhaust 3GB under 10Minutes
Re: NCC Moves To Protect Subscribers With Directive On Data Rollover by clems88(m): 10:56am On Oct 10, 2017
iamleumas:
I NEED YOUR ADVICE PLEASE!!!

Good morning dear nairalanders...

Please I'm currently studying Business Administration & I'm now in HND 2 (First semester)

Please what is the best way to convert my HND to BS.c

I don't want to make a mistake.

Thanks in anticipation...
take direct entry when ur done with ur HND . you will be offered 300L

1 Like 1 Share

Re: NCC Moves To Protect Subscribers With Directive On Data Rollover by iamleumas: 10:58am On Oct 10, 2017
clems88:
take direct entry when ur done with ur HND . you will be offered 300L

Please how will I go about NYSC stuff then or will I apply after completing my service?
Re: NCC Moves To Protect Subscribers With Directive On Data Rollover by iamleumas: 10:59am On Oct 10, 2017
dollarnaira:


Make enquiry about ur choice of university and request for their direct entry form.If u v good ond result u may pull through.Disregard d adobe kid earlier.

Please how will I go about NYSC stuff then or will I apply after completing my service?
Re: NCC Moves To Protect Subscribers With Directive On Data Rollover by clems88(m): 11:00am On Oct 10, 2017
iamleumas:


Please how will I go about NYSC stuff then or will I apply after completing my service?
complete your NYSC first to avoid complications .

1 Like 1 Share

Re: NCC Moves To Protect Subscribers With Directive On Data Rollover by iamleumas: 11:00am On Oct 10, 2017
lost24:







Ma advice

Apply 4 university for direct entry or PGG (post graduate )

Please how will I go about NYSC stuff then or will I apply after completing my service?
Re: NCC Moves To Protect Subscribers With Directive On Data Rollover by Vivere: 12:42pm On Oct 10, 2017
iamleumas:

Please how will I go about NYSC stuff then or will I apply after completing my service?
Go and ask them in the education section of NL Or go and ask your lecturers.

1 Like

Re: NCC Moves To Protect Subscribers With Directive On Data Rollover by lost24: 10:23am On Oct 26, 2017
iamleumas:


Please how will I go about NYSC stuff then or will I apply after completing my service?




U cn run d 2 program
Re: NCC Moves To Protect Subscribers With Directive On Data Rollover by Dadadash40: 9:48am On Jun 18, 2018
NCC is very senseless. In the first place, our data shouldn't expire. We should use it as many years as possible until we exhaust it. We are been forced to subscribe. Buying data is just like everything we buy in the market. Think how long your phone, car, clothes and others stuff you buy stay before they expire. No one forced us to buy the data. If we like we use it, if not you keep it in our phone for years. It's nobody's business. This is extortion of the highest order.

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