Event: Leveraging the Generation Gap Course

Venue: Indepth Research Services, Nairobi, Kenya.

Event Date: 04th-06th December 2017.

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INTRODUCTION
This course will help you understand the various generations present at work and understand what motivates each of them and how to work together.
While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it. Learning how to deal with the generation gap at work will help you become a better manager or co-worker.

For Whom Is This Course Relevant
Leveraging the Generation Gap Training is a great course for organizations with varied age groups in the following levels;
• Managers,
• Professionals,
• Team Members Or Consultants
Requirements
Proficiency in English.
Class Size
The class size is limited to 10 participants to ensure that each participant has the opportunity to interact with the facilitator.

Duration
3 Days

Training Objectives
• Upon completion of this training course, participants will be able to:
• Examine the history behind generation gaps
• Learn about the different generations (traditionalists, baby boomers, Generation X & Generation Y)
• Determine the differences between each generation
• Find common ground among the different generations
• Master conflict management between generations
• Leverage the strengths of each generation in the workplace

TOPICS TO BE COVERED
MODULE ONE
• Generation Context
• What Generations Exist In The Workplace
• What Defines A Generation
• What this means in our workplace
• Introduction to the generational diversity
• Traditionalist
• Baby Boomers

MODULE TWO
• Generation X’s
• Generation Y's (millennial)
• Their Background
• Their Characters
• Their Working Style
• Background of the generation
• Attitude
• Their core value
• Working Style
• Strengths of each generation
• Life Experience
• Finding common ground
• Adopting a communication style
• Creating an affinity group
• Sharing knowledge

MODULE THREE
• Conflict Management
• Younger bosses managing older workers
• Avoid turnovers with a retention plan
• Breaking down the stereotypes
• Embrace the hot zone
• Treat each other as a peer
• Create a succession plan
• Impact of generational diversity
• Five principles of managing
• Power of the four generations
• Identify diversity issues in your organization
• Action Planning
• Implementing diversity in your work place
• Planning your key next steps

Visit our website for more details.

Tailor-Made Training
This training can also be customized for your institution upon request to a minimum of 4 participants. You can have it delivered in our training Centre or at a convenient location.

How to participate.
Tailor make your course.
Register individual.
Register as a group.
Become our partner.
Purchase software.
Frequently asked Questions (FAQ’s)

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For further inquiries, please contact us on Tel: +254 715 077 817, +254 (020) 211 3814, +254 731240802, +254 735331020. Email outreach@indepthresearch.org

ACCOMMODATION
Accommodation is arranged upon request. For reservations contact the Training Officer Email: outreach@indepthresearch.org. Mob: +254 715 077 817 Tel: 020 211 3814

[color=#006600][/color]PAYMENT
Payment should be transferred to IRES account through bank on or before C.O.B 27th November 2017.Send proof of payment to outreach@indepthresearch.org.