...

Hope you got back the old battery you changed. Problem is probably with the charging port. It may have been dislodged due to your using the fone while charging. If it still persists, then you might want to factory reset it.

that's the same issue that frustrated me this morning.
I think it's from the cable. if you plug it into a power source, continue using it until it starts adding charge.
then if you have UC browser installed, uninstall it sharply.
it's really frustrating and annoying that I plugged my phone since 12 am and woke up by 4.30 to see 30% charge in it

Have tried changing your charger. (usb cable especially)

Thank you all for the advice. But the problem is not from the charger at all.

I have used different follow come infinix or Samsung chargers but still the same thing.


Thank God I still have the follow come battery with me.

maybe I will change the charging point.

and I have done factory reset as well

Bigtt76

need your help

The problem is from the charging IC n not the charging port

Trust22:
The problem is from the charging IC n not the charging port

Thank you so much for your response. please do you have any idea on how much it will cost

OmoDavido:
Thank you so much for your response. please do you have any idea on how much it will cost

Mr, please heed my advice. Do not change anything in your phone. here is how I'm managing my now. go to play store, download 'my device'. take your phone to market people that sell chargers. tell them you need original charger, I bought mine 3500 with cable. then start testing it there in there shop. Go to the my device app and open battery. continue testing the chargers until you see one that raises the battery voltage to 3.780 and above. that's the charger that can charge your phone my bro. then ensure you don't plug the charger to an extension cord with thin and long cable.
The phone is a superb phone but this charger issue is a challenge.

Obinnau:
Mr, please heed my advice. Do not change anything in your phone. here is how I'm managing my now. go to play store, download 'my device'. take your phone to market people that sell chargers. tell them you need original charger, I bought mine 3500 with cable. then start testing it there in there shop. Go to the my device app and open battery. continue testing the chargers until you see one that raises the battery voltage to 3.780 and above. that's the charger that can charge your phone my bro. then ensure you don't plug the charger to an extension cord with thin and long cable.
The phone is a superb phone but this charger issue is a challenge.

My Phone is totally dead now. Battery doesn't charge anymore even though it's original charger I am using

Carl care fixes this

I just hope infinix will fix this particular problem �

OmoDavido:
Thank you all for the advice. But the problem is not from the charger at all.

I have used different follow come infinix or Samsung chargers but still the same thing.


Thank God I still have the follow come battery with me.


maybe I will change the charging point.

and I have done factory reset as well

Bigtt76

please how did you solve the problem? my phone is having the same issues now

orluuchi:

please how did you solve the problem? my phone is having the same issues now

Just sell it off

OmoDavido:


Just sell it off

chaii, it's alright

Obinnau:
Mr, please heed my advice. Do not change anything in your phone. here is how I'm managing my now. go to play store, download 'my device'. take your phone to market people that sell chargers. tell them you need original charger, I bought mine 3500 with cable. then start testing it there in there shop. Go to the my device app and open battery. continue testing the chargers until you see one that raises the battery voltage to 3.780 and above. that's the charger that can charge your phone my bro. then ensure you don't plug the charger to an extension cord with thin and long cable.
The phone is a superb phone but this charger issue is a challenge.

alternatively, go to aliexpress and order for the charging board and replace, it's very cheap

Obinnau:
that's the same issue that frustrated me this morning.
I think it's from the cable. if you plug it into a power source, continue using it until it starts adding charge.
then if you have UC browser installed, uninstall it sharply.
it's really frustrating and annoying that I plugged my phone since 12 am and woke up by 4.30 to see 30% charge in it

Why uninstall uc browser?