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SALESFORCE Interview Questions and Answers, Recorded Video Sessions, Materials, Mock Interviews, Assignments Will be provided

SALESFORCE Admin & Development Agenda (we can customize the course Content as per your requirements)


Salesforce Admin

Introduction
• Introduction to Cloud Computing
• What is Cloud Computing
• Advantages
• Layers – Client, Application(Software as a Service (SaaS)), Platform (platform as a service (PaaS)), InfraStructure(infrastructure as a service” (IaaS)), Server
• Deployment Models – Public cloudm Community Cloud, Hybrid Cloud, Private Cloud
• Introduction to Salesforce Admin
• What is Salesforce Admin.com
• Advantages
• Products and Services
• Customer Relationship Management(CRM) – Salesforce Admin CRM and other CRM
• The Sales Cloud
• The Service Cloud
• Force.com Platform
• Chatter
• AppExchange
• Configuration
• Web services
• Mobile support

Introduction to Force.com Platform
• Registering Developer Edition with Salesforce Admin.com
• Standard applications
• Standard Tabs
• Standard Objects and relationships, Links
• Setup page – Personal Setup, Application Setup and Administration Setup


Personal Setup
• Personal Information
• Change Password
• Reset my security Token
• Change My Display
• Grant Login Access
• Calendar Access
• Reminders
• Email Settings

Designing Applications on Force.com – I
• Creating new application
• Creating Custom objects
• Creating Tabs – Custom Tabs, Web tabs
• Adding text ,Currency,Checkbox,Date fields
• Creating Picklists
• Field Dependencies

Designing Applications on Force.com – II
• Encrypted fields, field help, and field history tracking
• Use master detail, lookup, and many-to-many Relationships
• Custom button and links Creation
• Rollup Summary field

Designing Applications on Force.com – III
• Develop custom formulas
• Use the vlookup, regex, ischanged, isnew, and priorvalue functions to build business processes
• Validation Rules – Creating rule by applying formulas
• Payelayouts – Payelayout Editor,Grouping fields into New Section, adding spece between Fields, Editing Field properties
• Search Layouts

Designing Applications on Force.com – IV
• Workflows
• Introducing Workflow Rules and work flow actions
• Email Alerts – Email templates
• Tasks
• Field Updates – Queues and Time Dependent Workflow Actions

Designing Applications on Force.com – V
• Creating an approval Process
• Create an Email template for approvals
• Create an Approval Process
• Create a Custom Profile
• Create User
• Test the Approval Process

Reports
• Introducing Reports and Custom Reports
• Create a tabular Report
• Create a Summary Report – Adding Summary fields and adding Columns and Filters
• Create Matrix Report
• Exporting Reports
• Dashboards – Creating and Editing Dashboards, Adding Dashboard SnapShots to Home Page, Creating Additional Reports
• Creating Custom Report Types

Sharing and Security data – I
• Creating User Accounts
• Controlling Access to Data
• Controlling Access to Objects
• Introducing Profiles
• Standard Profiles
• Custom Profiles
• Controlling Access to Fields
• Introducing Filed Level Security
• Accessing Field-Level Security Settings

Sharing and Security data – II
• Controlling Access to Records
• Introducing Organization-Wide Defaults
• Introducing Role Hierarchies
• Company Roles and Profiles
• Sharing Rules
• Manual Sharing

Sharing and Security data – III
• Displaying Field values and Page Layouts according to Profiles –
• Overriding Sharing with Object Level Permissions
• Administration Groups – Managing Groups(Public and Personal)

Sharing and Security data – IV
• Login History
• Password Policies
• User session Settings
• Set Trusted Ip range

Administration Setup – Mobile, Desktop and Email administration
• Mobile Administration:
• Configuring Mobile user
• User Settings
• Desktop Administration:
• Configuring for outlook
• Offline Briefcase configuration
• Email Administration
• Testing Deliverability
• Deliverability Settings
• Setting Organization-Wide addresses
• Compliance BCC
• Setting Enail Footers

Company Profile and Monitoring
• Editing Company Information
• Settings Fiscal Year
• Settings Business Hours and Holis
• Language Settings
• Debug Logs
• Email Log files

Managing data – I
• Importing data to Salesforce Admin.com from external Sources
• Import Custom objects
• Data Export
• Mass Transfer Records
• Mass Delete Records
• Mass Trnasfer Approval
• Mass Update addresses

Managing data – II
• Data Loader
• Data loader Overview
• When to use Data Loader
• Installing and Configuraing dayta Loader
• Use Data Loader to create mapping files and upsert data
• Running Batch Processes
• Command Line Quick start

Salesforce Development
Overview of Apex
Apex Language basics
• Variables
• Operators
• Arrays and Collections
• Control Logic
• Understanding Governor Limits

Database Integration in Apex
• Database Records as objects
• Database Queries – SOQL(Query results, Relationships, Filtering)
• Persisting Database Records – DML(Insert, Update, Upsert, Delete, UnDelete
• Database Triggers – Trigger Definition, Batch Processing, Error Handling, Governor Limits)
• Database Security in Apex

Debugging and Testing
• Debugging
• Viewing Logs
• Logging
• Handling Uncaught Exceptions
• Understanding Execution Governors and Limits
• Using Governor Limit Email Warnings
• Testing
• Understanding Testing in Apex
• Why Test Apex?
• What to Test in Apex
• Unit Testing Apex
• Isolation of Test Data from OrganizationData in Unit Tests
• Using the runAs Method
• Using Limits, startTest, and stopTest
• Adding SOSL Queries to Unit Tests
• Running Unit Test Methods
• Testing Best Practices
• Testing Example

Advanced Business Logic – I
• SOQL
• Inner and Outer Join
• Semi- Join and Anti Join
• Multi- Select Picklists
• Transaction Processing
• DML Databasse Methods
• points
• Record Locking

Designing Advanced Business Logic – II
• Apex Managed Sharing
• Sharing Objects
• Creating Sharing Rules in Apex
• Sending and Receiving Email
• Sending Email – SingleEmailMessage, SingleEmailMessage with Template and MassEmailMessage
• Receiving Email
• Dynamic Apex – Dynamic Database queries, Schema Meta data

Introduction to Visualforce – I
• Introducing Visualforce and the MVC model
• VisualForce Controllers
• Standard Controller
• Associating a Standard Controllerwith a Visualforce Page
• Accessing Data with a Standard Controller
• Using Standard Controller Actions
• Validation Rules and Standard Controllers
• Styling Pages that Use Standard Controllers
• Checking for Object Accessibility
• Standard List Controller
• Associating a Standard List Controller with a Visualforce Page
• Accessing Data with List Controllers
• Using Standard List Controller Actions
• Pagination with a List Controller
• Using List Views with Standard List Controllers
• Editing Records with List Controllers
• Custom Controller
• Controller Extensions


Introduction to visualForce – II
• View Components
• View Component Basics
• Data Components
• Action Components
• Force.com Styles Components
• Force.com User Interface Components
• Using Static Resources
• Creating a Static Resource
• Referencing a Static Resource in Visualforce Markup

Introduction to visualForce – II
• Visualforce and the Native user Interface
• Standard Pages
• Standard Buttons
• Page layouts
• Custom buttons and links
• Custom tabs
• VisualForce in Production
• Security
• Error Handling
• Governor Limits
• Unit tests
• Overriding Buttons, Links,and Tabs with Visualforce
• Overriding Tabs Using a Standard ListController
• Defining Custom Buttons and Links for Visualforce
• Adding Custom List Buttons using StandardList Controllers
• Displaying Record Types