Course Title – CONFLICT RESOLUTION AND MANAGEMENT
Course Fee: N40,000
JOBSKILLS TRAINING INSTITUTE
www.jobskillstrainers.com
08164085555, 09076777762
enquiry@jobskillstrainers.com
Accreditation – ISPON, WSO, NRCS, OGTAN, ITF, NCMD, DPR

COURSE OUTLINE –
 Defining conflict resolution and management
 • The use of conflict management in an organization
 • Exploring factors that generate conflicts
 • Identifying signs and stages of conflict
 • How to manage and resolve conflict situations
 • Tips and guidelines for mediation processes

COURSE OBJECTIVE:
At the program's conclusion, participants should be able to:
• Define goals and objectives before conflict arises.
• Identify potential points of disagreement before they surface.
• Articulate desired outcomes.
• Adjust their messages for people with varying communication styles.
• Employee techniques for better listening.
• Effectively deal with difficult people and challenging situations

Benefits of Training
At the end of the training, participants will be given internationally accredited certificate that has helped our past graduates obtain well Paying Jobs and Promotions in Multinational Companies, within and outside Nigeria. This is because our training Certificates have International and Federal Government Approved Accreditation Seals of Regulatory Bodies Such As, But Not Limited To;
1. ISPON – Institute Of Safety Professionals Of Nigeria
2. WSO – World Safety Organization (USA)
3. OGTAN – Oil And Gas Trainers Association Of Nigeria
4. DPR – Department Of Petroleum Resources (DPR)
5. ITF – Industrial Training Fund
6. NRCS – Nigerian Red Cross Society
7. NCMD – Nigerian Council Of Management Development

Office address:
1. Lagos: 41 ,Isolo way Ajao Estate, By 7 & 8 Junction, Off International Airport Road Isolo, Lagos State
2. Unity House: 1, Lagos Street, Off Old Aba Road, Opposite Rumuomasi Secondary School, Rumuomasi Port - Harcourt, Rivers State
3. Warri: Suite 48, Futeb Plaza, Effurun-Sapele Road, Opposite Shoprite Mall, By Effurun Fly Over Effurun-Warri, Delta State.

** And other states locations in Nigeria.