The Lagos State Commissioner for Health, Dr. Jide Idris, has threatened to sanction health workers who fail to abide by the ethics of the profession and the state service charter aimed at promoting quality service delivery in the sector.

Speaking at the service charter launching for three health facilities in Lagos, yesterday, Idris maintained that the ministry was in the forefront of health workers providing quality services.

He said all health workers in the state must at all times provide quality services to patients, as dictated by the profession and the state service chatter, while those who do not comply would be sanction appropriately.

“For other health workers, we are on their toes. We are very committed to this programme and it is in their interest to conform with the guidelines we set, because that is what we are here to do. “Any health worker that does not confirm to this is not serving the people, and it is either they confirm or we take necessary sanctions.
“We must remember that as a state, we are inundated practically every day with petitions and complaints about our services and even staff by citizenry that have awakened to their rights to social services as provided by government.
“It is, therefore, of necessity that the state’s health sector rises to the occasion by upping the ante with respect to the quality of service delivery, while incorporating customer service into our ethos,” Idris stressed.He said the service charter has helped in making staff look at patients more as customers and their responsibility; hence less complaints about staff attitude, as they are more conscious that they are there because of the people and without them, they have no job as health workers.

“In spite of the giant strides made, the health family still has a lot to address, in terms of the public perception of our services, which remains largely below par.
“A significant proportion of Lagos residents still seek our services, as they believe the public sector, for two main reasons-: the relevant technical expertise, in terms of plethora of specialists, as well as general affordability of services, in contrast to the private sector.
“That being said, we should, however, be very aware of the fact that in spite of the patronage, expectations of quality of service, in terms of customer service, and by extension, quality of service, remains low.“For me, service charter is and remains a valuable tool to facilitating a sure progression towards improving the quality of services in our facilities,” he stated.

http://www.akelicious.net/2018/04/lagos-tells-health-workers-to-shape-up.html

Health is wealth

I dey come make I go read the story first...

The poster above me, you bi wich? You no dey sleep, 3am you dey Nairaland abi your girlfriend abi wife deny you entrance into Jerusalem dis nite?

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if u got an interview msg from Globacom scheduled for 17th April, for the post of customer service representative, contact me let me connect u to someone..

Another Bullying tactic from ambode's foot soldiers......

Pay doctors their fucking salaries.

very soon lagos will be like london, other states like anambra are still puting street light since last year.

Building good roads that leads to Ogun state the industrial hub abi. Horsepital u say. Those runnning Lagos hospitals are either dumb or wicked. The service is so poor and they careless. Extorting patient here n there. please sack d old weakling among them. U go to hospital n be like death sentence

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Don't be surprised all these bullying is meant for Private health providers and if not for them Lagos state health sector would have collapsed yet the govt is making life unbearable for them with bogus charges by different agency...

Ambode is a failure as far as health and education is concerned in Lagos, and these were areas in which Fashola excelled in his tenure. The decent general hospitals under fashola are degenerating under ambode. Well, what do u expect if we have an ambode that that anyone and everyone share d state resources as they like.