Beware Of UBA: The Worst Bank In Nigeria?

@jerrymania, it is better to wash their dirty pants in public so they may change if they get to see how we feel.

America didnt get to where they are today by keeping mum and accepting institutionalized malpractices without fighting the demon. Bad service must stop, they must change or we change them. What we are doing here is creating awareness for the mass action.

@ jerrymania
Now you have observed that we like complaining and do not proffer solutions, please proffer a solution to UBA's problem. We are complaining here so others who do not have a UBA account are wiser and do not make the mistake we have made. Now if htere management is not brillant enough to know that from time to time they should carry out a customer satisfication poll then shame on them.

@Jerrymania,
Please see this thread as an audit for UBA on a platter of gold. Corporate organisations pay agencies to get this honest,diversified and widely sampled opinion poll.
To move forward,UBA should identify each of the issues mentioned and address them if she wishes to join the league of mega banks in the diaspora.

and one more thing Jerry, choose your tenses when addressing a varied audience(in real and virtual worlds.) It helps.
You never know.

nuff said.

as for me, i don't really like UBA, just don't know y,

This satiation is depended on which branch of UBA u banked or transact business with.  If u have worked in InfoTech company u will appreciate the challenges facing most of the banks including UBA.  I will rather say UBA bites more than it can chew and they need to adjust.  But judging with what I have read so far, if staffers are having problem with their system which is always down (very frustrating thing), they still need to put on smiling face.  After all they are recruited because they could work under pressure.
I have nasty and pleasant experiences with UBA too.  The most stupid one is when I lost my ATM.  I phoned the bank manager who is a childhood friend of mine.  He said I should come to the bank to report officially!.  I went. The CRO said I should first go to police to report and get court affidavit before he can put my deactivate my ATM card.  What I did? I withdrew the balance in my account.  Reason if ATM is lost and is reported it is expected of the bank to deactivate the ATM immediately to present fraud on the account.
My pleasant one is when I was stranded at Abuja and the Head of operation of the UBA branch I went allowed me to withdraw 10k despite that their system was offline and could not confirm my balance.
As for Local money transfer, I now use Access bank. The charge, very minimal and I have not heard of fraud.

@ Agboola (Also abeg does anyone know where Wema Bank's branch is on Victoria Island)

Wema Bank has 2 branches on Victoria Island

No. 4, Idowu Taylor Street, Victoria Island (01-7747940) and  No. 8, Idowu Taylor Street, Victoria Island (01-2710120)

guys i thank god 4 this forum sha,november 17/07 i sent in my completed application form for their stupid nrn account opening,could believe that since then nobody has got back 2 me,my problem is that copy my passport id and my bank statement was included because they requested,i never new about this forum then,i would'nt have been bothered of  thinking about  uba.now am afraid  they don't use my identity for fraud,i have sent in more than 20 emails their workers none of them bothered replying back and i have called numerous time no one taking the calls.a friend then gave me email add of one of their top official i sent him an email he was'nt even bothered another friend then gave me another phone num i called,someone answered this time but all i got was that she's on vacation she does'nt want to be disturbed with work.now i gave up,my prayer is that they don't use my identity for fraud.

[li]pleasessssssssssssss people stay away from uba .uba is                            undisputed                             bad                          of                       all
                                                                                                                                  You                                       B                                                      A

I HAVE COMMUNICATED WITH THE UBA HEADQUATERS REGARDING WHAT THEIR COSTUMERS ARE SUFFERING AND GIVEN THEM THIS NAIRALAND THREAD FOR THEIR COSTUMER-SERVICE ASSESMENT.  I ONLY HOPE THEY WILL NOT PAY DEAF EARS. YESTERDAY AT UBA UNILAG WHERE I WENT 2 WITHDRAW MY MASTERS FEES 2 PAY, I WAS TOLD THAT ABOUT N1000 MUST BE FORFEITED SINCE I MAKE THE TRANSACTIONS IN ANOTHER BRANCH! I LEFT THAT MONEY FOR THEIR BILLIONAIRE MD (TONY ELUMELU). 

Hi All,
This is acyually the very first message i am posting on this site though i've been visiting here for over a year now. I had to because the topic really got to me.
As  a background, i am nigerian and i reside in Ireland. I currently run two account with UBA (a current account and the Non-Resident Nigerian account : ment for Nigerians abroad). I have had my hick-ups with them which i attributed largely to the "Nigerian Factor" though i agree that i deserved more. I was just about to open a Trading Account with them 2days ago but had to hold it when i read this thread.
I promptly informed the UBA staff i was dealing with about postings in this thread and that i was really worried, i attached a link to this thread. She just got back to me this morning to say that she forwarded it to their head office for attention.
My point is, beyound just making these points, let us bring this to their notice. That way, maybe, they will wake up to their responsibilities to their customers. So if yo know anybody that works there, forward this to them or even to the head office.

I totally agree with you that UBA is the worst bank in Nigeria followed that the useless Oceanic. they are really fucked

Oh noooooooooo


UBA?

Customer relation---------Zero
Operation-------------------Zero
Dynamism-------------------Rubbish

But they are still Bank sa!!!!!!!!!

CBN, Please, more control is needed in banking operations most especially CUSTOMER'S RELATION, EFFICIENCY AND EFFECTIVENESS for Banks like UBA to stop embarrassing people

GUARANTY TRUST BANK

I am just about to open an account with GTB myself.

My reason is based on a thread I read here a while back on banks and GTB was the unanimous winner.

  Please let me just conclude because if i should highlight all the nonsence i hv experienced with this useless bank called UBA i wont finish today. Just close yr accounts with this good for nothing bank and bank smwhere else please before they steal the little one u have left.

Just wanted to add that whenever i have to do something at UBA, i get so frustrated and wait till the last minute before going because i figure,  i might have to waste the whole day there, why don't i do a lot of things with my day before going there to waste the rest of it. GTB is the bomb!!!

I stop banking with UBA last year when i realised the danger of doing any business with them. could you believe that this people defrauded me of 5k for PHCN bill. I paid the bill at a branch of UBA since 2006 and am yet to be credited.  I was told at PHCN office that the bank did not forward my payment to them. On getting to the bank the stupid guy i met after going through his computer told me that he can't trace the payment and there is nothing they can do. I was lucky i still have the teller and a printed receipt they gave to me. The so called branch manager who promised since september last year that he will do something about it has done nothing till date. All i know is that i can really identify the casher who i made the payment to,although i have not seen him all this while but will confront him anywhere i meet him then we can now start a case.

@musterion  maybe you are one of those who make UBA suck as a pig