Beware Of UBA: The Worst Bank In Nigeria?

Thanks for asking.
I use Access bank, diamond bank, IBTC, FCMB and Bank PHB.
But i still find myself having a lot to do with UBA that matches my visits to these my bankers every month.
UBA surely needs to work on there customer (front-desk) services
but u guys are talking as if your aim is to bring down a mean enemy.
i think u'v all made your points

I believe thay have much costomers than other bnks,and its creating a NONCHALANT attitude in ntheir orgganization

[b]Hi folks,u ar all right about UBA.By and large,they ar in business they equally have a lot of customer,so they don't seems to care about any complain at all.
If only all could pull out,fine,but it is not possible as they have fanatic customers despite their poor customer relation.The trend will go on unless they decide to change.
cheers.

wow take it easy you guys you are complaining about uba what will you now say about zenith you have to have a fat account to be noticed lol

uba is one of the most useless bank in nigeria as of now.customer service is zero;their staff r poorly paid which worsens d situation yet elumelu'll declaring huge profits for d bank.another case study is oceanic bank;their customer service rating is negative.very annoying.i believe their mgt don't know about this.to deposit into their acc is hell with long hours at the bank.i've resorted to online interbank funds transfer to credit/deposit into my acc.i used my intercontinental bank ATM on their machine installed at mega plaza.i was debited n wasn't paid n it has not been reversed since then.i'll soon close my acc wit them.d only good thing about them is d bank stock(for investors) evry other thing is zero.

banks wit good service ratings are:

INTERCONTINENTAL BANK
GTB
while others follow behind.

UBA???    I'm surprised that the bank still exist.
The most Useless Bank in Africa.

That bank 
because i had my opened a branch on benin and i never go there no more,
they charge me 100 for not using my main branch and another 100 for not using the ATM

Now iv lost d id and withdrawal book so i had to pay up to 800 on charges to withdraw 

If UBA goes down in Cameroon or anywhere, I won't be surprised. Do you know the number of havoc they have caused in Nigeria. In addition to all you have mentioned. I learnt they even charge 100 naira for using their ATM which they claim is free without the customers knowing. Let me tell you more. If you go to the bank to deposit money in a branch where your account is not domiciled you are charged 5naira per 1000 naira. so you can imagine a deposit of 100000 naira. If you go to withdraw in such branch without your ATM card and you present the withdrawal form isued to you by this bank, you will not only be charged for withrawing from that branch but also charged for using that withdrawal form instead of your ATM.

The worst of it. I went there to close my account the last time I visited the branch where my account is domiciled only for the lady to attend to me with a very big grin on her face. she asked me to go to a brach I never had any business with. after so much stress I went home disappointed again.

In short The bank is in big time trouble if this trend is not reversed.

Yes, in terms of service delivery and customer satisfaction, they are useless, but yet still remain one of the biggest banks with assets (and liabilities) and a large balance sheet. I bank with them and when i decided to bank with GTB, they treated me shabbily and i gave up, probably will head to Zenith!

i quite agree with you, this bank should be scrapped. their staffs are mostly cheap old ladies that av HOT BLOOD running in their veins! so sluggish and unfriendly!! they deduct too much money on savings if withdrawn where is not your domicile. av experienced them in Sokoto where i served, Kaduna,sagamu,oregun,ketu,etc even at the newly opened ikorodu branch. they are all the same thing(spoilt eggs). the bank is noted for QUEUES.banking hall like a market,system always down, ATM( out of service,visit any other UBA branches) etc. i just pray they change and improve before they loose all their good customers.

I don't know why we are wasting time reviewing this UBA BANK. They claim to be driving force in AFRICA. but to me they are no where near the micro finance banks.

The issue here is that i have this IN-BORN HATRED for UBA and ZENITH. That started when i wanted to make my school fees payment in 2004. The lasy that was meant to attend to me had to tell me to my face that i was crazy for not writing the date.

Then i was just 18, and having got admission into the higher institution, i had no place for anger, but i have lost interest in the bank.

After that incidence, i was asked to send money to a friend, i went to the same bank and picked up a teller, after filling it, time to pay,  to my utmost surprise, i was given another teller to fill, which they called VAT. I wondered why i would be asked to pay some money for sending money.
I don't know if they still do it, but the truth is that I WILL NEVER BANK WITH UBA,

i paid for a DLI form (Unilag) and i was made to pay additional money on a separate teller as vat. IMAGINE O.O.O.O. inside Unilag. They are CRIMINALS

Oh no!!!!!!  UBA?This is the  most useless bank in Nigeria. I don't know the problem with them.I squeeze my face anytime i have to go to the Bank because some of my clients use this stupid bank and have to transfer money to my account.Well GT Bank is still the best.

i quite agree,UBA is a useless bank,i don't use it but i have friends that does,if you withdraw from ATM,u get to see torn naira notes and again ,somebody sent a friend of mine money from bayelsa and they charged her #20,000 because they saw it was a big money she had to quarell with them till they now had to settle for #7000.can u imagine that and the person have already paid all the charges down.
coming to being customer friendly,u don't expect them to be when they are not been paid well.i have a friend that we finished university together,she has not gone for service yet and they employed her with her OND result she was happy atleast she has a job before service.is a terrible bank.a lot of people having been complaining.the customer care department should do something before they loose all their customers

OPEN LETTER TO DR TONY .O.ELUMELU ,AND HIS EXECUTIVES MANAGEMENTS.

Dear Dr Tony .o. ELUMELU ,AND HIS EXECUTIVE MANAGEMENTS.,

I am delighted to write you this mail to congratulate you on all your numerous contributions towards the progress of Nigerians youths , west Africa economy and the world at large. it takes me time to praise people whose value have not be proved . yours is far difference . you are a God sent to Nigeria and she ( country Nigeria) will for ever be grateful for all your contributions : in education, empowerments; social welfare and your charity.
I must not waste time in congratulating you on the award honorary doctorate degrees by the University of Nigeria Nsukka (UNN) during the institution’s 37th convocation ceremony on Saturday March 1, 2008. which you was awarded long side with Chief Mrs. Olutoyin Olakunri, the Chairperson of the Education Tax Fund and Engineer Ernest Ndukwe, the Vice Chairman of the Nigerian Communications Commission (NCC).
You dedicated the award to the Youths of Nigeria, urging them to have hope, believe in themselves and remain steadfast to their dreams. “Hope and self belief are essential ingredients to success. Eschew bad behavior, have hopes and remain focused in the pursuit of your dreams and you will surely succeed in whatever you chose to do by following a concrete line of action,” those are your words.
I will like to stress out the word you used : Eschew bad behavior! Before the end of my mail.
Let me also congratulate you for the great step you took in giving birth to UBA Capital (Europe). You are ion deed a man of focus .last year 1-2 august 2007; you gave a key note address titled CREATIVITY—THE MOST POWERFUL TOOL IN BUSINESS. Which was delivered at the Association of Advertising Agencies of Nigeria, AAAN.
You spoke well on the subject matter and I do like your definition of the word : creativity .in your definition you defined creativity as the act of birthing an idea; ability to transform imagination into reality. Below are your quote : “my personal goal has always been to debunk the myth that “ nothing good comes out of Africa” thus , at UBA we ve made it our mission is to create a true Africa success story, which will be a role model for other African businesses. a key player in the economy , we have made ourselves relevant in the economist in which we do good! with 13,000 employees we are one of the highest single employers of labor in Nigeria after the government.”
My brother I agreed with you 100%.
May I be humble to point out to you that you being were you are today is as a result of your hard works and strong teams you work with and God on your side.
Many strong men has reach the limit you are today and even Gone higher but because of lack of staffs characters examination on the side of management to monitor their staffs and listen to public complies and advises such great men end up falling that will never be your potion in JESUS name .rather those that you gave job for them to have hope and want to destroyed the hard profile you have will be the one to be destroyed and fall. That Remains me of the word you used : Eschew bad behavior .I will like to bring to your attention the deviant acts of most of your staffs, I will From Time to time be forwarding my Reports even along mentioning names of the involved staffs.

I feel bad in public places when issues that involved UBA is mentioned in a bad way , you need to see how prude most of your staffs are to mentioned how wickedly they use the power you Boston on them to deal with other co-staffs without any error that have to do with your banking policy just personalizing matters on issues.

In your south bank I will advise that the senior staffs work in sweet union with others, carrying the junior ones along.

In your North Bank You have a strong team of banking operation personals .most of them are young old STB brains.I have respect for the North bank operations department personal ,do some of the old UBA staffs in that department are still not performing well but with the young brains of the old STB staffs in that department the sky is they limit.but your internal control staffs (NORTH BANK)
Have good Hands but those of them that are not yet up to assistant managers should not be allowed to head a team of control banking supervision They should be exchanged or transferred, replacing them with capable hands or rezoning them. as most of them does not even know why they are been employed and well paid for.
let me use this opportunity to extend my warms regards to this great men and women who in hands contributed to the success stories of The great UBA PLC.

MR CHIKA M. MORDI .FAITH TUEDOR-MATTHEWS, GODWIN IZE- IYAMU. SUZANNE O.IROCHE,PHILIPS ODUOZA,VICTOR A.OSADOLOR,DAVID T.ISIAVWE, ADEKUNLE M.ADEOSUN; HENRY O.AJAGBAWA, IBRAHIM JEGA,NNAMDI OKONKWO, OLUWAGBEMIGA O .KUYE,OLUWAFEMI O OLALOKU.

In your Lagos zone they are doing great. more praises goes to your UBA FOUNDATION.
STAY BLESSED .
Yours truly,
Dr Ben Johnson.

N:B: I WILL TRANSLATE IT IN FRANCH . PLEASE FIND BELOW THE TRANSLATION OF IT IN FRANCH.:

Cher o Élégant De DR. ELUMELU, et SON DIRECTEUR MANAGEMNT.,
Je suis enchanté pour vous écrire ce courrier pour vous féliciter sur toutes vos nombreuses contributions vers le progrès des jeunesses de Nigeriaériens, de l’économie occidentale de l’Afrique et du monde dans son ensemble. cela me prend du temps de féliciter les personnes don't le démuni de valeur soit prouvé. vôtre est différence lointaine. vous êtes Dieu envoyé au Nigéria et elle (pays Nigéria) pour jamais sera reconnaissante pour toutes vos contributions : dans l’éducation, habilitations ; bien-être social et votre charité. Je ne dois pas perdre le temps en vous félicitant sur les degrés honorifiques de doctorat de récompense par l’université du Nigéria Nsukka (UNN) pendant la cérémonie de la convocation de l’établissement trente-septième le samedi mars 1, 2008. que vous avez été attribués à long côté avec Mme en chef Olutoyin Olakunri, la présidente du fonds d’investissements productifs d’éducation et ingénieur Ernest Ndukwe, vice-président de la Commission Nigeriaérienne de
communications (NCC). Vous avez consacré la récompense aux jeunesses du Nigéria, les invitant à avoir l’espoir, à croire à elles-mêmes et à demeurer immuablement à leurs rêves. l’”espoir et la croyance d’art de l’auto-portrait sont les ingrédients essentiels au succès. Évitez le mauvais comportement, ayez les espoirs et restez focalisé dans la poursuite de vos rêves et vous réussirez sûrement celui que vous ayez choisi de faire par après une ligne d’action concrète, à “ceux êtes vos mots. J’aimerai soumettre à une contrainte hors du mot que vous avez employé : Évitez le mauvais comportement ! Avant l’extrémité de mon courrier. Laissez-moi également vous féliciter pour la grande mesure que vous avez prise en donnant naissance au capital d’UBA (l’Europe). Vous êtes contrat d’ion par homme de l’année 1-2 août 2007 de last de foyer ; vous avez donné une adresse de note principale intitulée CREATIVITY—THE LA PLUPART D’OUTIL PUISSANT DANS LES AFFAIRES. Ce qui a été livré à
l’association des agences de publicité du Nigéria, AAAN. Vous avez bien parlé des thèmes et j’aime votre définition du mot : in de créativité votre définition vous avez défini la créativité comme acte du accouchement une idée ; capacité de transformer l’imagination en réalité. Au-dessous de sont votre citation : “mon but personnel a toujours été de démystifier le mythe que” rien bon ne sort ainsi de l’Afrique “, à UBA nous ve fait lui que notre mission est de créer une véritable histoire de succès de l’Afrique, qui sera un modèle de rôle pour d’autres entreprises africaines. un joueur principal dans l’économie, nous nous sommes rendus appropriés dans l’économiste dans lequel nous faisons bon ! avec 13.000 employés nous sommes l’un des plus hauts employeurs simples du travail au Nigéria après le gouvernement.” Mon frère que j’étais d’accord avec vous 100%. Peut I être humble pour préciser à vous que vous étant étiez vous êtes est aujourd’hui en raison de vos travaux durs et
équipes fortes que vous travaillez avec et Dieu de votre côté. Beaucoup d’hommes forts a l’extension la limite que vous êtes aujourd’hui et égirl passé à 1 mais en raison du manque d’examen de caractères de personnels du côté de la gestion pour surveiller leurs personnels et à écouter le public se conforme et conseille une telle grande extrémité d’hommes tombant vers le haut qui ne sera jamais votre breuvage magique en rather nommé de JÉSUS que vous avez donnés au travail pour qu’ils aient l’espoir et vouloir à a détruit le profil dur vous avez serez celui à détruire et tomberez. Ce je des restes du mot que vous avez employé : Évitez le mauvais I De comportement aimera porter à votre connaissance les actes déviants de la plupart de vos personnels, je de temps en temps serai expédition mes rapports même le long de mentionner des noms des personnels impliqués. Je sens le mauvais dans les endroits publics quand les issues qu’uba impliqué est mentionné d’un mauvais état, vous
doivent voir comment fleur bleue la plupart de vos personnels soyez à mentionné comment wickedly ils emploient la puissance vous Boston sur eux d’avoir affaire avec d’autres Co-personnels sans n’importe quelle erreur qui doivent faire avec votre politique d’opérations bancaires personnalisant juste des sujets sur des questions. À votre banque du sud je conseillerai que les cadres fonctionnent dans l’union douce avec d’autres, portant les juniors le long. À votre banque du nord vous avez une équipe forte de personals d’opération bancaire le most d’eux sont jeune vieux STB brains.I ont le respect pour le département du nord,do personnel d’opérations de banque certains des vieux personnels d’UBA du fait le département n’exécutent pas toujours bien mais avec les jeunes cerveaux des vieux personnels de STB du fait le département le ciel est eux limit.but vos personnels internes de commande (la BANQUE DU NORD) ont de bonnes mains mais ceux d’elles qui ne sont pas encore jusqu’aux
directeurs adjoints ne devraient pas être laissées diriger une équipe de contrôle bancaire de commande qu’elles devraient être échangées ou transférées, les remplaçant avec les mains capables ou rezoning les. en tant que plupart d’entre elles ne sait pas même pour pourquoi elles sont employées et payé bon. laissez-moi employer cette occasion de prolonger le mon sincère des amitiés au ce les grands hommes et femmes qui dans des mains ont contribué aux histoires de succès du grand PLC d’UBA. M. CHIKA M. MORDI FAITH TUEDOR-MATTHEWS, GODWIN IZE- IYAMU. SUZANNE O.IROCHE, philips ODUOZA, vainqueur A.OSADOLOR, David T.ISIAVWE, ADEKUNLE M.ADEOSUN ; HENRY O.AJAGBAWA, IBRAHIM JEGA, nnamdi OKONKWO, KUYE d’OLUWAGBEMIGA O, oluwafemi O OLALOKU. Dans votre zone de Lagos qu’ils sont faire grand plus d’éloges va à votre BASE d’UBA. LE SÉJOUR A BÉNI.
Nous vous prions d’agréer l’expression de nos salutations distinguées,
DR Ben Johnson.