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largie (f)
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I stand to be corrected though,but i think UBA is a merger of STB ant the former UBA. As back as 80's UBA was better known as 'Useless Bank of Africa' and STB was one bank you visited on monday morning as the first day of the week and their system was down and before you knew it, it would as if you were at Oyingbo market by virtue of the customers left standing.Guess what no one would have the courtesy to let you know what is happening except for the fact that you will see the cashiers probably making up or doing something that interest them other than you.Now,my point is imagine the unoin of these two banks .I am sure you will say with me 'seeth thou what Soludo brought forth'
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Deji1010 (m)
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i bank with u.b.a. and they have been excellent to me in keeping to promise. they have make me to develop a saving culture that really work out 4 me.
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muyii12
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to me ,UBA no dey try at all,i for don close my accopunt with them but the only thing that limits me is that they are almost everywhere you go unlike my second and third bank wich is GTB aND bankPHB.
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UNLEASHED (m)
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You all think UBA is a bank? If you have your 2 eyes you will run away from the bank
United Bank for Afoju
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columbus71 (m)
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UBA they chope people money any how like say na rice them they chope ooo. make una check una statement of account well una go see watin i mean even saving account #105 ever month and if you withdraw from another branch #205 per withdrawal, he be like say very soon we go return to the formal way of keeping our money. dig a hole at the back yard and hide your money there. i remeber we have some thing like that in my village compound   |
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atilla (m)
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I think people that have problems should go to the UBA website and post a comment on their feedback form http://www.ubagroup.com/contacts/feedback.aspI will do this just now cause i have problems with the bank as well and really dislike the bank. Anytime I ahve to go there or even just hear that name I am unhappy. This bank really needs to put major effort into their customer services. everything from problems clients have walking in to their staff attitudes and the culture of the whole organisation. |
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Toks2008 (m)
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Hi,
I just decided to check this section of nairaland forum and i am not surprised at all with what i am reading. I use to bank with STB since 2001 and i have been enjoying their services until this merger saga.
Since they merged, i no go lie you, na because e don tey wey i open account with STB no make me leave them. But asides from ther mediocrity, i am still with them due to their vast branches scattered all over the country and this is the only reason i am still with them.
Toks
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alexokiss
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l have been out of the country for so many years,i will be visiting and i really want a good bank,pls can someone tell me which bank is the best and why.l was thinking of banking with uba before but after reading these useless stuffs about them,i don run.Pls,i really want a good bank.thanks
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adebayoor
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Mr Tony (Chairman of Money sucking ill fated UBA) Hope you are reading this forum? Your staffs shuould just stop misbehaving! do something now before it is too late  |
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lammy2 (f)
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wow, UBA is getting some bad raps, i've been banking with them since 2002, so far, on a scale of 1 to 10 , i'd rate them a 6, they could do better, but they are not that bad.
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tkb417 (m)
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I have accounts with PHB, GTBank, Ecobank and StandChart
I used STB and Oceanic when i was a Corper some years back and if i want to rate these banks 1-10, it'll go like this
PHB(3)
(i think this is the worst bank in Nigeria in terms of Customer service) They work as if they are doing u favours. I don't really know how much COT they charge but i think they are ripping me off!!!
I still can't use my ATM because the customer service people wont just call me as promised!
Consumer loan (retail people) are the worst!!!
u don't want to take a loan in PHB for real u don't want to do that.
and then, ill say I'm impressed with the legal and CAD unit. smartass people
PS: Mr. Atuche
kindly send some of your commercial and retail banking people home. They really don't know wassup
and FYI, one of your most prized products that u guys have on air (very popular). I think the product champion with the name C is a fluke. He knows next to nothing about banking!!!
and most improtantly, u guys should reduce the rate at which you churn out adverts, u can use that money to train your staff on how to attend to customers efficiently!
one last thing, why is it that after deposits, it takes hours before your guys effect the deposit
na wa for this bank o!!!
GTBank(9)
The best bank in Nigeria. I use the ATM, Mastercard, Dom, Current accts
People, i have no regrets so far with this bank
they are silent workers. No noise!!
Keep up the good work and to all GTbank people
1 million Gbosas for u people
Ecobank(5)
Una just dey try. Customer service is just average. U guys can improve. I stopped banking with this bank when complaints no go ever finish
Standard Chartered Bank (7)
i serviced a 36 months personal unsecured loan with these chaps and i think they smart ass people.
U guys can improve tho because i remember when one of my friends was supposed to withdraw some money from the Ibadan branch and he got the 'rudest' shock of his life when the Manager told him, they couldnt access his account that he had to do it in the VI branch
how bizzarre!!!
STB (5)
when i used STB, especially the Allen Branch, the only prob was crowd control. I don't think they still have that kind of issue tho. Now with the way our boiz abroad are flying to UBA House Marina, then they should have improved.
I don't think they are as bad as people are saying. Those complaining should try PHB
Oceanic (7)
i used this bank as a corper in Yola. nothing biggie. everything was smooth. No hassles.
I don't know wassup with them. ehn ehn that reminds me
i went to Ozumba one day to ask for where their Insurance Coys was located and the guy at the reception told me he had no idea. i asked him if he was going to get paid that month and he said YES emphatically. can u imagine?
u dey work for one place u no sabi wetin den dey do for there!!!
orisirisi for Nigeria
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SENATOR JD (m)
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ehn ehn that reminds me
i went to Ozumba one day to ask for where their Insurance Coys was located and the guy at the reception told me he had no idea. i asked him if he was going to get paid that month and he said YES emphatically. can u imagine?
u dey work for one place u no sabi wetin den dey do for there!!!orisirisi for Nigeria
my brother u go fear fear,no be people. na make money drop for pocket for end of month be their own. BankPHB yeah had an experience with a staff once.Asked about their education loan and all and she was like about 19 point sumthing.As a learned being,I told her 19 point sumthing is not a figure because it cud be 19.1% or 19.9% and she was so rude about the whole stuff,and yet she is in CUSTOMER SERVICE UNIT |
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tkb417 (m)
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senator JD
my brother. Bank PHB people no send anybody. Customer service in that bank is ZILCH!!!
UK Educational Loan? wetin u wan take am do?
go study for UK? even the embassy no recognise wetin den dey advertise
my cuz was supposed to use it b4 going for her masters, but she fashi the thing cos na fraustration be the name of that package!!!
as u talk, na make salary come make den go joints go shack like fish na im den know
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SENATOR JD (m)
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tbk417 nobody self tell me b4 i bone dem waka comot.
my major challenge with some orgs. in 9ja na customer service,its just to bad.
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pancake
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UBA PLC is fraudulent bank. They took my money without my authorization in the name of bank transfer and now they are looking for who to blame. Please beware of UBA.
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hahala
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Those of you that have ATM and bank with UBA, Please i will advice you to register for SMS alert. You will be supprise what this bank is doing with your money. The deduction they have made on my account is horifying. During the xmas period, they made deductions on sms, account maintenance, ATMs, etc, by december i withdrew some amount from my account leaving just about 2000. it was like they are agree with my withdrawal. i want to tell you that i have just N583.80. left in my account. at time i reseive three sms from them, deductions, credit, deductions, i went to their ATM machine find out and later to their head office at marina, the explanation is bizarre. i kukuma leave the balance for them. the cashier said if i have to close the account, i will forfeit my balance. UBA na wa for una style of banking.
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chiboy. (m)
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please i just want to know how someone can close an account from any bank. will you just witdraw all the money you have in your account and leave it or will you tell them you want to close your account. please guys help me out
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pcengineer
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The most Useless bank in Nigeria is UBA.
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ladeeh09
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truly a useless bank |
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tj_4tunate (m)
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Do we really blame Nigerian Banks for any reported inadequacies? Let's take a closer look at things: First, the power infrastructure in Nigeria is terrible. Most Banks can not keep up with the pace of customer demands because they virtually have to run all their services on diesel as PHCN is not helping. ATM failures and disappointments are largely owing to poor Power and communication infrastructures. PHCN has a lot to answer (likewise NITEL?). The Global economic meltdown is right now a Giant Straw that has broken the camel's back in the Nigerian Banking and Financial sector. Individual greed and inadequacies of the banking 'Oga's and policy makers, too. As anyone would see, we need to pray for Divine Intervention, especially with all the non-functional infrastructures here and there. An online job may be a quick way out for individuals who need to make ends meet in the face of crunching inflation and job scarcity. Even those who are already employed are afraid of the term "Sack" simply because of the high rate of job insecurity in current times. You may want to read more about job insecurity and recommended solutions here: http://www.money3planet.com |
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miraexcel
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UBA is really a useless bank. I have been trying to withdraw from my domicillary account for the past 1week but the story remains "Sorry we dont have dollar now". Your money is not safe with them and they have a lot of hidden charges.
What a hopeless bank!
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ndah-IMB
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Well all these serves them right. But you know what? Some Nigerians make so much as N150 000 and over monthly from what such banks are doing. Not all bad thing are bad you know.
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kate_angel (f)
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I agree with u. They are very useless, in my own branch if i want to withdraw money do u knw dat they charge me N100.00 my own branch.
I dislike the bank i want to close my account with them becos they are not impressing there customers @ all, nogood customer service, customer relation, and all that.
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BOSSYkay
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All those crazy charges are things of the past in UBA now. I have an account there and they dont charge any unnecessary fee.
Cheers
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kenechi22 (m)
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Infact UBA M/D should be sacked too.Do u know that the bank deducts 1000naira per 100,000 if its paid into your savings account?i was a living witness and i closed the account immediately.They are terrible bank
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NIKKYUK
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I won't let my dog open an account with UBA let alone myself.
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Sonia4love (f)
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Infact UBA M/D should be sacked too.Do u know that the bank deducts 1000naira per 100,000 if its paid into your savings account?i was a living witness and i closed the account immediately.They are terrible bank
i agree with you jareee  , he should be sake too |
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akym (m)
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So na waytin dey happen 4 UBA be dis na wao.Nd many peeps still dey bank there.
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