Which Bank Is The Most Customer Friendly In Nigeria?

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Date: December 04, 2008, 05:13 AM
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Nairaland Forum  |  General Discussion  |  Business  |  Banking And Finance (Moderators: FOD, Dual Core)  |  Which Bank Is The Most Customer Friendly In Nigeria?
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Question: Which Bank Is The Most Customer Friendly In Nigeria?
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Author Topic: Which Bank Is The Most Customer Friendly In Nigeria?  (Read 9131 views)
kingssmith (m)
Re: Which Bank Is The Most Customer Friendly In Nigeria?
« #256 on: July 26, 2008, 10:44 AM »

GTB FOR REAL THEY ARE FRIENDLY  BUT I JUST REALISED THAT SKY BANK IS THE BEST WHEN WE HAVE TO USE THE WORD HOSPITALITY
jimmyjam
Re: Which Bank Is The Most Customer Friendly In Nigeria?
« #257 on: July 29, 2008, 08:29 PM »

you wont need hospitality if you have good online banking because you will hardly ever show up at the bank branches.  you can sit down at your computer or on your cell phone and order a certified check to be paid to someone among other things, infact with GT bank you only have to show your original documents for sighting and courier services now offer return document handling for document sighting purposes.

however if your the type that wants hospitality in terms stopping over at skye bank during rush hour to avoid traffic while the staff there give you a soft drink and offer to follow you to the skyebanks guest house just down the road for a quick rompus until traffic clears, them be my guest. all prostitites are looking for money but not all money is looking for prostitutes!

apparently this is the new marketing system in banks to have a guest house and the hotels they own close to the bank branch for a quick rumpus under guise of telling people its for complementary business meetings, to avoid traffic or if the customer missed their flight or is in town for the weekend and that they can even request ladies or gentlemen (who are usually the bank staff or models available on call) to host, accompany and escort them even from lagos to abuja and back for a few days. depending on the customers balance in their account they can even bring a british person and moet to th guest house/hotel. but if the persons bank account is low , its just coca-cola and a free watching of satellite T.V lol
folusho90
Re: Which Bank Is The Most Customer Friendly In Nigeria?
« #258 on: July 30, 2008, 12:34 PM »

Have you got access to intercontinental or skye bank checks with FAT accounts?
I have 'connections' within those banks who can do magic. EFCC-proof. All we need is a copy of an issued check

Call me on 07034417145 for details
follyfly (m)
Re: Which Bank Is The Most Customer Friendly In Nigeria?
« #259 on: July 31, 2008, 10:56 AM »

Hello Nairalanders. You can do something about the Customer Relationship and Service by Nigerian Banks. Just fill in my survey which wont take more than 3mins maximum of your time. Its really very easy and multiple choice questions. I'm carrying out the study as part of my dissertation. Thank you all for helping out. Please find the link below:

http://freeonlinesurveys.com/rendersurvey.asp?sid=k9qkis76patdfp9466784
jimmyjam
Re: Which Bank Is The Most Customer Friendly In Nigeria?
« #260 on: August 01, 2008, 01:59 AM »

It not a matter of using so called "janded" standard websites or advertising on CNN  to attract people for deposits, its all about the customers  expereince and priorities the. GTB beats the us and uk standard to open an account becaus they will open one within 24hrs with chequebook/passbook valuecard complete, mastercard is within 2 to 5 days. so GTB is really fast! and their e-kiosk branches are virtually run by eletronic kiosk machines and ATM machines.

I noticed Access bank  has recently changed its website in an attempt to attact deposits, people already know that the website dosnt match up to what you get at GTB.

GTB and ETB are also the most financially stable than most of the 2nd and 3rd generation banks.

Look at what happened to spring bank, thats what most likely will happen to zenith because when politicians want to bring politics into a bank thats what happens, politics is for national assembly not a bank!
jimmyjam
Re: Which Bank Is The Most Customer Friendly In Nigeria?
« #261 on: August 01, 2008, 02:07 AM »

GTB your the best the only thing we need from you now is the following

-the ability to transfer cell phone minutes, pay for cell munites etc to most cellular companies from GTbank website 

-an instant message/chat for customers who can log in to use it and chat with people in various dpartments for various issues.

-ability to transfer to external accounts via sms, because cost of e-transact card/account is not yam.

-ability to recieve bills to ones cell phone via sms i.e getting an text message on how much you owe for electricity, water,  including date due and amount due i understand that e-transact may be have this capability but i heard the initial cost for -tranact card/account is about 50,000 naira or sonething ridiculous like that, haba interswitch is it becaus paul lawal is no longer th md/ceo?
tijehi (f)
Re: Which Bank Is The Most Customer Friendly In Nigeria?
« #262 on: August 01, 2008, 10:18 AM »

@ JIMMYJAM. you are really funny. Why would you classify banks with such words? I laughed though.
Anyway GTB rules all.
 The STB Mastercard Maestro: Credit and Debit Cards in Nigeria  To Get Legitimate Credit Cards in Nigeria  Beware Of UBA: The Worst Bank In Nigeria?  Page 2
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