Which Bank Is The Most Customer Friendly In Nigeria?

WE gini? I like your sense of humor. But while we talk about the most consumer/customer friendly bank, why don't we also see to this: Which Bank Is The Most Customer unfriendly In Nigeria? To answer that, I will say with all resolve, at the top of my voice You Bee Hei!

GTB's definitely the best. That's the only bank I go to knowing I won't get any bad attitude. Oceanic's is poor. Ecobank would have done better on my ratings list if it didn't take me almost two hours just to withdraw cash (Allen Branch), though their staff have good attitude.

While I agree that GTBank is doing well in terms of customer service, I also think "younger" banks like FCMB, Access and Bank PHB are coming up strongly on that indice. Especially "My Bank & i" - FCMB.

They may not be there yet, but they are definitely on the way.

ALL OF  R BIAS WHAT OF MY BANK WITH A SPECIAL NAME AND THE BEST SERVICE    " UNITY BANK "  SUCCCCEDING TOGETHER !!!!!!!!!

Diamond Bank is the most customer friendly bank in Nigeria. GTB is a close second. The guys at Diamondbank are so patient and caring. I guess they undergo some kind of special training.

gtbank all the way!!!

hi all,
  I will like to say GT bank is the clear leader as compared to all other banks.As for Oceanic they are livin in a delusion who said they are the Bank of the Year Abegi.They are not customer friendly at all,I was in their Ajao Estate branch last week it was only one cashier attendin to withdrawals and deposits.

As for Union I will never step into it again till I die,at Onipanu branch u have to go through hell to cash a cheque.

GEEEEEEEEEEEEEEEETIIIIIIIIIIIIIIIIIIIIIIIIBEEEEEEEEEEEEEEE is the only friendly bank in naija of today. her contrasts are UBA, IBTC and UNION

thats how yu can really know which bank is friendly, like she said it depends on the branch yu visit.

Zenith
All the responses so far tells a lot about the position of Zenith. A bank that used to pride itself as the best. Are they still holding on to their half million naira minimum account opening nonsense? I guess not.The insecurity in the banking sector some years ago led a lot of people to this bank in preference to the usually sloppy services in old generation banks, forcing many to tolerate Zenith. With this bank, staff arrogance is standard, infact the norm and I mean right from the gate. They keep trying to out-do themselves.

Not sure what to do with my account in that bank. Once a year I print out an already prepared account reactivation statement and have it forwarded. This is a bank that had so much promise.

Intercontinental
This bank seem to emphasize the human aspect of customer relations more than many. There have been instances of inappropriate conduct by staff in my interaction with the bank, but these were always satisfactorily and promptly addressed. They have my vote.

With other banks like UBA, ECO bank you are more likely to have the feeling that this is Nigeria.

I have been with GTBank for 3 years now and I have not had any issue with them. There staff are very friendly, cheerful and willing to help anytime.

i think its depends on the branch u visit. if u go to a branch in ajegunle u can't get the same services as when u visit a branch in ikoyi, ikeja or V.I.

but generally people say GTBank is the most customer friendly.

In all the banks in awolowo road ikoyi, the most customer friendly is:
1. Intercontinental
2. First Inland
3. Fidelity
4. GTbank
5. FCMB
6. PHB

GTB is no doubt the best Bank in Nigeria, they are customer friendly,makes life easy for
us students by introducing 1st in Nigeria the #0 (zero naira)minimum deposts.
Its cool using GTB.Youre the best, others follows.

[b][/b][i][/i] Gtbank is the best without a second

Though it all depend on the Branch you visited. But GTB is the BEST!!!!!!!!!!!!!!!!!!!