Rate Airline In Nigeria

we are arguing in the office about which Nigerian airline is the best in terms of [b]customer care and service[/b].

in your response don't put into considerations their prices.

thanks

arik

Personally, Arik is the best.

In terms of customer service and the quality of their planes.

Checking in closes 10mins before departure and even if you are late, as long as the plane is still on the tarmac, you will be allowed to board.

The only thing i do not like about them is that they do not sell discount/rebate tickets to students and corpers unlike other airlines.

Is safety and security a word even used for nigerian airspace?

@ chika98

it seems that its been long since you travelled by air or is it that you just listen to the news of crashed airline?

there are so many flights per day? so many planes fly in nigerias airspace daily and they all reach their destination

@babycool,
praise d lord

lol, good for u lot

Chacha what???

Chachangi is crap.  Shitty planes, corrupt staff(they will sell child ticket to an adult passenger and keep the difference in their pocket and other corrupt practices), terrible customer service.

Abeg, make i no begin narrate my experience with them oh.

Nicon airways was banned from flying, i am still very suprised on why the ban was not placed on chachangi as well.

I think Arik is the best because of their brandnew toys. Also, they have expatriate pilots which to me I think are more safety conscious than our Nigerian pilots. On a scale of 10, i will give them 8

I totally agree with you. Flying molues and coffins they have. I think you should mention chanchangi when we are talking of The Ekene Dili Chukwu and Ifesinachi transport companies. Customer service sucks as hell. I wonder why Nigerians still fly them though

i will choose Arik Air because they have  new planes which automatically makes it safe to fly. 

As per not giving rebate ticket, i will support them 100% because it was stuffs like that, that ruined Nigerian Airways. they are still new and let them make money to purchase more new planes than giving free tickets to people.   Arik rocks

suffice it to know that not all ARIK planes are brand new. Arik boasts of about not less than 8 brand new aircrafts which includes Boeings and CRJ jets(about 70 seater aircraft) which was, I think one of the first brand new aircrafts they started with. For proof, try flying any of these ones I mentioned earlier and you will be convinced! I was opportuned to fly them when they were just "tear rubber". BTW, an aircraft that has been flying for a year now or so cannot be seen as a brand new aircraft.

@Frando29

Thanks for clarifying the 'tear rubber' aircraft fleet issue.

I am only being naughty and cheeky and in no way 'bad mouthing' Arik but for an airline that currently operates flights to Lagos, Abuja, Calabar, Enugu, Benin, Jos, Port Harcourt, Kano, Yola, Maiduguri, Sokoto, Warri and Akure at the last count, i think 8 brand new planes is too small jare.

I mean with all their noise and hype about 'tear rubber' aircrafts. Especially considering the fact that the operate 7days a week and have 6 daily flights on lucrative routes and minimum of 3weekly flights on less lucrative routes. 

well, you seem to know ARIK very well. Methinks you work with them, but you didn't include Owerri and Accra, Ghana in your list of destinations for ARIK. Like I said, At least 8 brand new aircrafts, could be more, plus they have other aircrafts too that are not brand new, but fairly used,completely refurbished and in top condition. Considering the number of destinations being covered by ARIK, It is only natural that they should have more than 8 aircrafts. I think presently ARIK has almost 20 aircrafts both brand new and fairly used. _{but I have a strong hunch u work for these guys.}

@Frando29

Hahaha. Lol. Your 'hunch' wrong no be small. I do not work with Arik neither do i operate a travel agency. Lol. Someone has already accused me of working with Chachangi and now you- Arik, Lol,

I fly frequently especially to core Northern Naija so i know most of their destinations.
Besides, i try to keep myself updated of their routes because they do come in handy for me sometimes.

So they now fly to Ghana - that is nice!

@Frando29

Lmao! Your experience is very similiar with the one i had on a Nicon Airways flight from Lagos to Jos but it was supposed to have a brief stop over at Abuja to drop Abuja passengers and take the remaining few to Jos.

In my own experience, the weather was perfect-bright and sunny. That day was not funny at allllllll. The man beside me kept on holding his rosary and reciting catholic prayers. I was like 'so this na how plane crash dey happen'. Unfortunate passengers know that they are about to die prior to a crash. The baffling thing was that the air hostesses were so calm like it was a regular occurrence. The pilot had the nerve to announce at the end of the flight that he hoped we enjoyed our flight and we should 'keep flying with Nicon Airways'. Trust Nigerians, they started issuing curses and insults on the plane and the pilot.

I have flown with Albarka and that was in their glory days. They started really well and its too bad they could not maintain it. Their planes were okay then but i do not know about now-do they still fly sef?
I've never flown with IRS.

Chachangi is well known for encouraging touts at the airports. In that area, they are superb. Cannot forget the day that in my rush of trying to purchase a ticket from them and not miss their horrible flight, the ticketing staff sold to me a child ticket at the full price of the adult ticket. I did not notice it until when the aircraft was high up in the sky. I was so so furious. He made close to 8k from me- NEAT !!