Job Title: Implementation And Technical Support Personnel

Job Title: Implementation and Technical Support Personnel


Minimum Qualification: B.Sc Hons or Equivalent
Experience: At least 2 years experience with a reputable Software
Development Firm, Supporting Financial Application.
The incumbent will be required to support in the following Job Assignment.


1.1.1 System Developemnt Life Cycle (SDLC) Management
Managing internal procedures leading to defining requirement
specifications for eTranzact solution. Defining preliminary designs
outlines, managing reviews on design blueprints, and coordinating
solution development life cycle.



1.1.2 Testing and Quality Asurance Appraisal
Support internal processes leading to ensuring Quality Assurance (QA)
on eTranzact developments. Authoring test cases, coordinating test
schedules; and deployment of QA certified developments to live
servers.


1.1.3 Developemnt Workflow Management
Managing deployment versions, supporting backup process on
development work, and managing rollbacks request for in-house
development.


1.1.4 Technical Customer Relationship Management (T-CRM)
Managing Enterprise requirements to ensure eTranzact products meet
customer expectations, and managing feedback processes from
particpating banks, merchants and payment ISO on the eTranzact
paltfrom. The objective of the TCRM here is for continued product
development.


1.1.5 Documentation and OnlineHelp System Publishing
Authoring product & process documentation for in-house operations;
developing technical specicication document for cleint review; autoring
product documentation, end user manual and other refral for
educatiing users on eTranzact solutions. The unit will also work with
technical development in developing Online help system.


1.1.6 Training anf User Education
Providing technial training and on the job education for Participating
banks and other stakeholders on the eTranzact network.


1.1.7 Knowledge Management
Managing requirements for maintaining an efficient and up-to-date
knowledgebase for the eTranzact enterprise. Providing on the job
training for eTranzact staff, and making knowledge content available
for all eTranzact franchise units globally.



If the cap fits email your CV and cover letter to:  lexfrosty @yahoo.com