My Experience With A Zinox Laptop

skylabnn  ,   Sun Tzu  let me start by saying that trying to victimize a  a disgruntled  customer is no way to support a comapny ,  the poster came here to experess is frustration at is ordeal in the hands of zinox ,  i don't support the idea of singling out zinox as a bad performer cus it doesnt solve the issue ,  hp dell sony all messes up sometimes ,  but to come here and make zinox look like the victim is really sad to say the least ,  i was surprised u didnt even address the issue , or save some sticks for zinox for not providing adequate support for its users ,  well some will see the fact that u two work for zinox and franly speaking your attitude help reach that conclusion 

1st @ skylabnn, what the heck is "a sponsored job"? If I am badly treated, I don't need someone to pay me before I warn others (and vent my frustration- side effect). I think I have made it clear (and if somehow not, read it now) that I am not saying that ALL laptops they roll out will give you this exact scenario I'm in, but that if u do find yourself in it, you'll be hung out to dry. I am a University student and the said notebook is not entirely mine but I use it very often, more so than the owner and I know everything about it. Like that it's DVD/CDRW drive (which works fine) is on the same IDE channel as the hard drive thus any attempts to play a c.d. and do anything else meaningful results in system crippling. (Who in their right mind still does that? It's just one cable/slot for pete's sake, fit it in!) And that playing any of my games means its strictly a desktop (unless you want roasted laps - try 55C). I understand that you're in a corporate environment, even the worst companies will attend to their biggest costumers while dutifully ignoring the small fry like me. Afterall, he bought only one . Oh, and where did you get those ridiculous reliability figures from?  Please don't say the Z word. My point is this: where is the local support or the money value of what I'm buying?

As for Sun Tzu, no, my passport is with me and has never been stamped. And I would happily open my own company AND hire Nigerians if I was in the position to , our people a good at many things. About the issue at hand, however, I never said that other laptops don't have issues. But if I was in UK or US. or France or South Africa, Dell, Acer, H.P or Gateway, e.t.c would have attended to me better than Zinox currently have. And there is no denying that fact. I am a complete computer geek and know my stuff (ATi's new HD 4800 series, anyone?) and read reviews of products online regularly (checking prices afterwards - try newegg.com) and I can say that ZINOX SUPPORT IS AWFUL AND THEIR COMPUTERS ARE THE LEAST VALUE FOR MONEY SYSTEMS I'VE SEEN ANYWHERE). (would've have mentioned Apple or Sony but with them you get style [most of the time] and awesome screens). On the last bit, If Zinox is listed on the stock exchange I might actually buy their stock, but only as long as there are enough people like you to keep them afloat. (Which believe it or not is NOT a happy thought)

the other thing you have to remember is that as a newcomer fighting for market share - you HAVE to be better than the existing competition. how else can you give people a reason to jump to your product?

sony, hp, dell ,etc are all established players in the industry. they have already built their brand name - they can afford a few fukups now and then. a newcomer cannot do this. unless of course, hes in nigeria, where people buy because of patriotism rather than common sense.

LAPTOPS Hmmmmm,
I would tell you all about Laptops, though they are called notebooks these days. I have been selling repairing and using laptops since 1999. I am an advanced user of these invaluable assets and have had over 7 brands for personal use. Right now, I have 3 brands. What is my point. I know about these issue more than the ever day user. There are many reasons why you cannot expect your Zinox notebook to perform as nicely as an HP Nx series or a Toshiba Satellite. These notebooks have been out there and test and supported for long. The user experience has added quality to each new release. For instance, the HP Compaq which still exist as the business notebook option on hp site, has changed in its latency for power. In retrospect, like 2004, your compaq continually took charge on the battery even when at 100% charge; That has changed. In lenovo, which started out as IBM, you hybernate it for months and you risk losing the Toshiba hdd which came by default. Note that most serious notebook makers include a Toshiba Hdd. I am not talking models (i.e. not 3220 vs 3230), I am talking about the makers and the series for instance, a 2000 series be it 2200dv or 2310dc there are very much the same components. But for a Zinox, the much I have seen of it at Ministry of Information, it is frail to hold and the resolution couldnt run Battle Realms. It is poor on graphics, very poor and it is expensive for its range. I would advice you to go for HP and not pavillion because that is not supported in Nigeria.

@Seun
You battery could have been ruined by the frequency of power, i.e. Quality of supply of PHCN (Nepa) power which we have found out could be very disparate and injurious to sensitive equipment. If you put a fluke meter in your power source, you would be horrified by the readings. If you can afford it, put a ups between the charger and PHCN.

if  the local companies/ or freign  can not make better their products before selling them, NIGERIANS have the right to abandon demm. Unless they are giving it out free for test! period. my dear