Why You Should Never Buy A Starcomms Internet Connection

This starcomms is a very terrible network
i use starcomms connection 2 browse, its as good as browsin in one of this God-forsaken cyber cafes
to open a page can take up to 30mins,the thing does not connect,its connection is always failing,yet i pay 10,000naira
every month so that i don't get disconnected, i want to change from them, who knows a better and faster internet connection should please
let me know so that i can browse with joy

anyone uses Starcomms Internet Packages in Ikeja.

Share your Experiences Here:

I have been trying to find out whats wrong with internet services @ the Ikeja area. .

My experience for some months now is not satisfactory, though i am not complaining. .  but my impatience is!

@least, Or worst i get connected to the 1x plattform instead of Evdo when service goes Off (Out of it)

Do u Imagine 1kbps on a Evdo Plan? hehehe , lol. .

Do, u get "username and password" rubbish?

I am made to believe from different sources that there is an upgrade going on for the Ikeja district. .but i avnt heard this from Starcomms. .in ther own words,

And who eva says there is a 252kbps connection, dudes please get things straight. .the notification u get from Windows that you are connected @ such speed is false. .  you can only get ur actual speed when u make a Download. .

Tell, me whats wrong with Starcomms @ Ikeja area! 

Well, i use Starcomms but i can't say i have problem with re-activation.Whenever i pay at their office i get connected before i get home. The only problem i have is that it disconnects at will,even though not every time.

I think Starcomms are really trying their best to serve us better, but its like it really depend on the area and location regarding the paying, i think i will advice you to always pay at the bank, if you pay at the bank they do try to get you connected under 24 hrs, I am not really satisfied with the fastness but its still preferable i really do only pay at the banks and i do get connected under 24 hours.

Regarding the Customer care or how they treat customers, its all of the telecom companies, when they have subscribers all they always do is to give underated service most especially to their subscribers at the rural areas. I think i have been on starcomm for about 3 months not, i never call their customer service once, to talk of give them any kind of complain because they might not give me a good respond.

Thats all i can really say about starcomms, but regarding the man who said he always have over 70kbytes/sec. thats a lie, it has never happen under any network. okay maybe those website are getting you deceived like someone replied you. no in this Nigeria will you ever be able to get such a fast network. even usa self no reach that kind level. ah ah, 

@oyb,
 i feel for u.i used 2 use starcomms but their service got so terrible that i had to look for an alternative service provider.starcomm is really really messed up.i can't remeber d last time i got network on my starcomms phone. i've gone to their toyin street office several times and all they tell me is that their is nothing wrong wt my phone.i paid for a month internet access and i did'nt have network for up to 10 days in the month.when i called their customer care to complain, the lady i spoke wt was so rude i felt like slapping her.obviously she did'nt have any training on customer service.they sent me a mail reminding me that my subscription was about to expire and i replied complaining about d terrible service they provided and nobody deemed it fit to offer any explanation talk less of an apology.i don't know au far they think they will continue in business wt this attitude.

fact that u don't know about stuff doesnt mean it doesnt exist, think out ov ur small little box of the 1x connection. ever heard of the Starcomms EVDO? people and their thinking seff. whts annoying most is the part i put in bold, like he knew wht he was talking about. tsheeew.

i download from RS at an average of 170kb/s
i stream videos without it being jerky.

I make use of the Sierra Wireless Card 580 (EVDO). I don't get same day activation and I also had a similar problem with my Aircard on first connection.

I had to insult their Engineer and promised to bring a Sea of Hoodlums if they didn't get it fixed. Friends can testify to this.

I had to browse at the cafes even when I paid for connection. They later got it fixed and I thank God all is over now.

Starcomms is Okay for me and the Aircard mobility is a good attribute. What they should improve on is the EVDO service and make sure its available in post parts of Lagos like Ojo, Igando, Ikotun, Agege and so on as they have more subscribers there. In all these mentioned areas, your aircard has to switch to 1x and then you get to browse real slow.
Multilinks table phone is better for connection though because u get to browse at a faster rate in most parts of Lagos.

ADIOS

What do you all think? 

A Consumer Parliament Thread ?? 

::Coming Up rite away:: 


And HERE It is Consumer Parliament

Yeah house i make bold to say here that customer service in Nigeria is still poor. Sometimes when i get to visit offices to sort things i just feel like squeezing these customer care guys. recently i had gone to bellview airline to collect a parcel the dude i met there was so reluctant in doing anything that it took her like 15mins to attend to me. The worst experience i had was at MTN office Akowonjo,a guy there wanted to play a smart game on me.He so much sold himself to me that i have more than enough to nail.Ah! am so pissed that for once in my life i have started treating his mess up.

kk

well well well,


ALL I CAN SAY IS THAT STARCOMMS WAS SET UP TO RIP PEOPLE OFF,
I JUST PAID FOR AN INTERNET PLAN ON FRIDAY UP TILL NOW I HAVNT BEEN CONNECTED ,THEY don't
CONNECT YOU UNTILL YOUR MONEY HAS SPENT AT LEAST A WEEK WITH THEM.

SOME COMPANIES SHOULD BE INVESTIGATED FOR THIS TYPE OF FRAUD , CUSTOMER CARE NON FUNCTIONAL,
I HAD TO EVEN SEND SOMEONE DOWN TO their SHOPRITE OFF TWICE TODAY , TO COMPLAIN , STILL NOT CONNECTED YET.

kudos to *comms, they are wonderful
activation after 10 days of payment
for a 230kb/s connection I get 10kb/s maximum
indescrimate log out of user
and,

Please help me, i paid for starcomms EVDO service and i'm still on 1x since i was told to pay for EVDO Service and i did, but up till date the connection speed has remained the same.The system shows 115.2kbps but the download speed is sometimes as low as 3.5kbps.All this has been happening in Kano i don't know of other parts of the country.

Starcomms is the worst nightmare that can happen to anyone.They hardly activate you on time after payment and their connetion is soooooo slow.

Infact snail fast pass am. To open common yahoo, you have to keep refreshing and refreshing not to now talk of loading files. You are available online on your messenger one minute, the next minute you are logged out. You can't have a good chat with a friend online. It's really sickening and embarassing.

To be sincere now, their customer care service has really improved over the phone ( I'm not sure about their offices because I haven't been there for a while now). But their network is still as whacky as ever.

Even RelTel offers a better service.

   

Every thing about their service is bad. MTN is far better, that is what my boss uses. What makes them the best? They will soon prove themself to you


We have called and gone to their office several times, what they keep saying is that we should go and format your system that is has virus or restart your system (which is a lie), they don't know anything. The most annoying thing is that you have to take the system to their office always, infact after this month, we are not using it again.


Please where can one get this and what are there time/cost rates?


Don't let them cheat you because when I went to pay for this month, I was told that it will be N10k from next month.

Ahhh Well don't really know what to say considering the fact that I never went through all that hassles.Co-incidentally the medium of my replying this topic is a starcomms internet connectivity module,so mia amigo;what do I say?