Is There Any Way Of Contacting Mtn Customer Care Since 180 Is Not Working

Oh but why not mail them. I do mail them and they do give reply. You can visit them on their website and fill in the feed back form.

Mail {customerservice@mtnnigeria.net} lol.

Oh mistake. Em , service.net

How?

haba, but you guys this is a big disgrace to mtn's customers. How can a major telecommunication company operate without a valid customer care number ? 90% of the customers on the network resolve their problems through the customer care phone number's. when they are not functioning, customers become angry and complain. Unfortunately, this is naija we live in and they can get away with it without anybody suing them or reporting them to the relevant authorities like ncc.

Hmm!!

u are right man, still trying 111 right now. (busy)

But it has been confirmed and authenticated dat glo ng actualy have cave men @ dere c.c centers.
I wanted 2 manualy configure my sisters samsung s400i,since it would not receive OTA settings 4rm 927.
So i called 121 & asked the girl who answered to tell me the IP number only,since i already knew d apn and port.
Dis fufu babe told me to bring my fone to their office,
then rapidly told me to 'have a nice day" and cut d call in my face leaving me stuttering!
Unfortunatly, my mms was down @ dat tyme,
so i had to buy credit to google it out and it worked!
Those incompetent jerks!   

it works but the problem is hardly solved.with MTN, retrieving your PUK no. is a serious battle on all platforms including the call centers.
theyre not bothered about our problems.they are making billions every week!

   The only time u can be successful in getting 180 is at nite. When u hav crossed d hurdle of getting 180. U still hav 2 strugle 2 get 2 talk an agent. Which can take up 10mins 2 30mins, listening 2 boring music.
   U can try calling 181. It works at anytime. Bt u cannot talk 2 an agent.
    Trying to get anything from their customer care is like drawing blood from stone. For instance i wanted to get my pin2 number and i was told by the computer to register first and get a password. I registered , got my password and tried again, during that same call. I was asked to type my number and password. I typed my number and typed my password. Lo! And behold when i pressed the # key, they told me my password was incorrect.