really not a hosting to go with !

Hello fellow landers, aren't here to claim false accusation but,  but because it really a pain in the ass for me, likewise client have been buging me over 2domains, okay gys,  i register 2 domains for 4 a client back last year, and now those domains are both expired now. the domain was formely register at ESTDOMAINS which i happen to be a reseller to them,  oh father i have close to 40 domains with ESTDOMAINS and other else where but the one of estdomains is a big issue to me,  and i was contemplating on transfering all domains to  ,  because estdomains has stop the use of E-GOLD PAYMENT,  now a client called me for renewal, which i he paid for and immediately,  i went to  again 4geting what happen the first issue with ATM. now this time around i fix in my ATM card # and pin, the next min i was waiting for the site to come up with a TRANSACTION CODE to my suprise,  the page went "CANNOT FINDSERVER" after PUTTING in my pins and number,  i was so suprise,

Later i refresh the page 4times,  notting came up,  i was fused up and downcasted,  and also i was so scared to re-enter my pin #,  i never knew my money has been deducted sharply,

Okay i spoke with Kayode,  and he was asking me transaction code one thing one thing,  i said the stuff went blank says cannot find server,  later,  i got a beep on my phone,  from IBPLC. for people who use INTERCONTINETAL BANK,  it read :

================================================================================================
DebitAlert!
NGN2,200.00 was debited from Acct No : 0056*************** on 11 Sep - 2008
03 :52 : 27PM @ H/0. Detail: 3IWP0001 www..com POS REMOTE DEB
================================================================================================

i was shocked ! so i confirmed from the bank again and i was told money went out to ,  now i alerted kayode owner of ,  i forwarded the SMS to him, he saw it and told me he will credit my invoice. uptill now notting is done. from him and i called him on phone since his at Malaysia i called him, he didn't pick my calls, immediately i send him an SMS he picked up my SMS i sent him mail,  i didn't gte reply either. i called nigeria phone,  that one two was switched off,

2 domains i transfered now to him notting is been done,  2 domains = N2,200
 take a look at the snapshot below, help me guys to beg him ooo,  i was threaten with police,  make una help me abeg ooo i no won sleep for AREA F

what are you saying ? why did he say he will do it for me ? and who says bank are not into online banking ? he can check his transaction online,  how many mins will it take him,  yesterday i lied to the client,  telling him it is done,  check the illustration below and u will grab what i'm saying

just llike this : - domain owner(Firtsgasdistribtion Limited) ------> forwarded to a company to register( Datalex Network ) ----------> domain forwarded to( Smartsoft ) to register.( registered for 1year and decided to transfer ) Domain Transfered to (  ) ----------Money paid to  (  not excuting transaction )


You see my illustration ? the guy who gave me d job is been threatened and his also threatening me too,  you can see nowwwwwwwwww, 

Sorry man the interswitch code on that site probably needs a little looking at,

Bros don't play smart on me maaaaaaaaaaaaaaaaaaan,  if you want me to paste the copy of statement letter man i will do it and you blame yourself ooo ,  well better transfer my stuff, is the moeny not supposed to be dumped in your so account why did you keep quite for long and why did you say you going to do it huh ? or you think i can just cook up that message huh ?

Please everyone the funnies thing i didn't do was to save my chat Archive with him and was it suppose to be GTB transaction code or  Interswitch Code  huh ? the first time i registered a domain with you did i complain,  this no think say u go eat money con move like that ! haaaaaaaaaaaba

everyone i think he has access to his money online why can't him paste the jpg of his statement of account and i will do just the same thing and you will see how money flew away from my account,  interswitch confirmed this and also my bank did,  this is just creating more scene for himself and  he woun't suprise what i will do just becaue of N2200

The text message i got was what i sent to him,  thats what i pasted there too

Smartsoft, i understand your concerns, but from what i have read here, you are going about it the wrong way. you should allow more time for the transaction to be complete. since there was a problem when making the payment, it is possible  did not get an update. it happens sometimes.
what ever the case maybe, i do not see why  will jeopardize their reputation over N2,200. just be patient and talk this over with them instead of using this method, 

To all those that have issues with us, kindly use our support channels. Every hosting company on the internet one time or the other would have customers complaining about one absurd issue or the other, especially if your market share is relatively on the grid. We don't claim to be perfect, we try as much as possible to render our promised service and provide support as needed.

@smartsoft
Once again, if and when interswitch credits our account, the status of your invoice would change. As we have said, you should complain to your bank about the issue, we cannot complain on your behalf, Starting a thread on the issue on nairaland, would not solve the issue.

 I hope one day you would understand that we cannot provide services when we have not received the money, as we have to pay bills too.

To Nairaland members that contributed with constructive responses about the issue. Thank you

below is my account transaction slip

Kindly use our support channels and be explicit in your request so that we can attend to you on time. Please note that we will appreciate if you use our support system to raise any issue before resulting to the use of forum.Thank you.

can u imagine, ? so can't you see where it is written on that slip that it was from your  ? you sent me a different thing to my email,  and kazey i spoke to was the person in charge who attended to me not you tosin, i didn't really get to GTB today because i don't want to,  and by tomorrow i will get all details and if i'm been told is in your account i will also paste the print out here too again,  See how many times have i use your support ticket that you aren't responding huh ? your nigerian number is not working and would have spend more time on the phone not through the so called support ticket, 

@bug24,  you can ask kazey the first domain i bought it went sharply and i was debited and he registered it,  why will this be a different case that i paid and i got a beep on my phone that money was fapped out,  i went to intercontinetal bank today and i was told that the transaction was done successfully! i was told to go to GTB.

Even when i buy recharge cards or sms credits online with my ATM card,  i get beeps on my phone that money has been deducted,  and when i check,  i see my sms credited or my recharge card been credit on my phone,

so this one i think there is something happening between  and GTB,

Hello now you guys will tell me i have started again,  there is know two ways about it,   and their so called team owes me apology for what have gone through and by so doing he doesn't want to come here and tell us he has gotten the money his account,


I was forced to go to GTB  this mornig and when i got  there, i met with the customer service lady and i table my complains to her. she refuse to attend to me because i asked her i will like to view a client transaction status,


After a long arguement which really created a scene in the bank, they finally attended  to me, and i gave them his account name and account number

E-NNOVA MEDIA
202149975110

i have gave them this details because i presume that is the account his using for the interswitch transaction,

After some min,  i was told what date? and i told them 11/09/2008

And i was boldly told the N2,200 is deposited in the account,  that same day,  or next,  i bursted into laughter and there were like are you ookay ??

Later i told them to do me a big favour,  i asked them to make a print out for me to scan it to him or beside,  had it been i collected the print out, i would have pasted it here and you guys will see that indeed  is just trying to hid himself cause of the shame,  he can't come in and reply that he has gotten the money ever since,  Instead his asking me to use the stupid support ticket.


I pasted my transaction details here,  if his so sure of himself,  let me just paste the transaction slip here or will GTB lie again


I 4got to get the transaction ID,  i will do so later this afternoon

See why can't tell your boss to send you d the transaction details for 11/09/2008 then you should know my money is right there in your company's account,  expect you don't have access to your company's account !

all this ones are stories,  when are you guys transferring my domains ?

Why refund? You guys now have his money,  so transfer the domains,  end of story.

@smartsoft
Yeah we know the customer is the boss but men, you've got so much attitude. Take it easy.

Na wah o, wat is the big deal here ? how could you say he should use a support ticket that you rarely reply to? oga o

we don hear all the technical story, why not check your company bank account to see if truly smartsoft's cash is sitting in your bank account,if there, then activate his service, then sort out the technicality later on when you have verified that his money is in your account already.

Why the hold-up? so many complains about your services already, don't add to it or you will start losing more customers.

2,200 dude not 2,400,  this one na long story,  expect if you tell me you operating another GTB called GTBNAIRAHOST than the one i know of,  i can see GTB opposite my office here and why i believe was that the lady at the bank Called  the actual amount N2,200 maaaaaaaaaaan put up your transaction details here on JPG i did mine and do yours too,  haaaaaaaaaaa  na which kind wahala bi this ? i doN buy something 4 your hand and you pocket my money,  i go dey beg again for you to ship for me?,  abeg put your transaction details here ja reeeeeeeeeeeee

And you want us to believe otherwise? please am not saying you or smartsoft is trying to steal, i believe it is a simple logic this require.

he (smartsoft) paste his account balance here which states money was transferred into your account, why you not try to cross-check your account to know if truly the money is inside your account, then we will know it is just technical problems for not registering it as a completed order rather than saying the order is imcomplete,so there cant be money in your account.

and by the way, 2,200 na BIG money for India o