Laptop Troubleshooting

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Nairaland Forum  |  Technology  |  Computers (Moderator: uspry1)  |  Laptop Troubleshooting
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Author Topic: Laptop Troubleshooting  (Read 1628 views)
francisgoshen (m)
Laptop Troubleshooting
« on: May 10, 2005, 04:35 PM »

Hi,

I have a laptop I've been working on for past weeks and it's yet to work. I was trying to reinstall an operating system on it but all have been proving abortive.  Once I tried to manage to complete the installation but it didn't complete and since that time I've been seeking for knowledge on how to go about about it.

I will be expecting your wise advice.
Thanks.
Francis.
Seun (m)
it May be your hard disk. Give us more info.
« #1 on: May 10, 2005, 04:59 PM »

Hello Francis,

Welcome to Nairaland.  it would be nice if you can supply the following info:
  • The make of the laptop, including manufacturer's name and product number
  • Tell us about the events leading to the time the laptop stopped working
  • Give us the full text of the error messages you get when you try to install Windows on it.
Based on what you've said so far, I have to assume that you need a new hard disk.  If this is not the case, we might be able to help you using the information I requested above.

Seun.
diakim (m)
Re: Laptop Troubleshooting
« #2 on: May 11, 2005, 09:57 AM »

Francis,

The problem with your laptop may not be that complicated. As Seun as asked, let us know the specs and model of your laptop, what happened just before it stopped working and what is the error message it is displaying.
Hunter (m)
Re: Laptop Troubleshooting
« #3 on: May 13, 2005, 01:21 PM »

It's possible that all that was missing was the drivers and that prevented it running normally, once we get some more information we should be able to help you more.
jogego (m)
Re: Laptop Troubleshooting
« #4 on: May 31, 2005, 07:19 PM »

Quote from: francisgoshen on May 10, 2005, 04:35 PM
Hi,

I have a laptop I've been working on for past weeks and it's yet to work. I was trying to reinstall an operating system on it but all have been proving abortive.  Once I tried to manage to complete the installation but it didn't complete and since that time I've been seeking for knowledge on how to go about about it.

I will be expecting your wise advice.
Thanks.
Francis.

What Operating system are you trying to install? Anyhow,Sounds to me like you have a bad installation disk. If you could try the CD on another system, that would confirm it.Or better still get another CD to use for the installation.
Niggy (m)
Re: Laptop Troubleshooting
« #5 on: June 21, 2005, 02:59 PM »

 if the problem is from your hard disk as seun had guessed. i 'll suggest a repair on the hd b/4 replacement. there r some codes for return your hard disk to a virgin state( as brought from the manufacturer) this is better than formatting. if needed let me know.
pomotunde
Re: Laptop Troubleshooting
« #6 on: March 11, 2006, 07:50 AM »

Francis,

It's clear that the problem you have is caused by your Laptop's hard drive. But before you repartition or reformat the hard drive,
try this operation first:
Go into the Laptop's BIOS. You may have to either press F1  for IBM Laptops, F1 for most Dells, and F10 for most HP Laptops-
this is based on the manufacturer of the laptop.
Set all the configurations to DEFAULT. Then try the installation of Windows again.
If this operation doesn't solve the problem, remove the hard drive and plug it back in properly. It could be that the hard drive is loosed or may be it's not properly attached to its ribbon cable.
If this operation still doesn't solve the problem, now format the hard drive with a different file system. If the previous file system was NTFS, format it now with FAT32.
There are many ways to troubleshoot this laptop. However, for the sake of this medium, try this last method:
Let's say that you are trying to install Windows 2000, when the installation gets to a point where it asks you whether you want to setup up Windows or repair Windows, choose the option that says you want to repair Windows. Then choose recovery windows. If you are able to get to C:\ (C prompt), type chkdsk /f - this is a DOS command. When you get the C:\ (C prompt )again, type this Dos command also: fixboot.
If all these operations do not solve the problem, then you may have to buy another hard drive.

Philip
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