Nigerian Embassies/consulates/missions Abroad

I have 2 (two) questions?

1.What is the role of african missions abroad?

2. Has anyone seen the Naija Visa office in New York?

The reason I am asking these questions is that, I was shocked at the mannerism of the 'some' of the staff. Talk of slamming the phone in your ear, transferring your call to a filled up mail box(its been filled for the last 3 months), listening to a recorded msg "We currently closed , office hours are 9:30am, "(Meanwhile the time is way past 10:00am), people have you seen the Visa reception? Come on! I was not expecting Ikea furniture but not those beat up tables and chairs, its worse off, not even a computer, not for pose but to update the applicants' information, in short create a proper database. The guy at the counter has to give you these paper tickets with numbers, point at you to come to the window, staples your passport  over 5 times, pricking these permanent holes and tells you to come in 48 hours at 9:30am.

People, I go there at 9:30 on the dot (meanwhile thinking this is the US, I am getting out of that place in a short time), What!what? I was told 'the boss is not in and the passport in in his office'. I give the guy some 30 minutes and nothing, I flip out, telling him not to waste my time as I have to get back to work. Coming back to what I said eailer, no proper data organization, computer people, computer with basic Word or Spreadsheets. I can't judge the embassy' budget but there are cheap P.Cs even at garage sells or pick up one on the street, esp. in Manhattan -there are rich folks.

I guess as the saying goings, 'Not all that glitters is gold' esp. after been mislead by the big beautiful marble building saying "Federal Govt of Naija".

I've used the nigerian embassy in australia (it's located in canberra in an area where practically every country has there main embassy) and it's total crap, they're slow, don't help at all with problems and generally give you the "I could do that but it would mean I have to do something" line with everything you ask.