Bank Of America Sucks:

Just want to vent,

I don't call BofA often, because I really don't need to. However, i can't but notice how pathetic their customer service is. First I spend >5minutes on hold before I get a rude representative. My call this time around was for unintentional overdraft charges. I never, ever run into overdrafts. I don't quite know what happened, but I ended up with 6 charges totaling $210. Needless to say the transactions themselves were but a small fraction compared to the charges.
I get a representative who offers me $86 write-off. I plead for additional mercy, then decide to talk with her supervisor. I wait over 10 minutes before the guy picks up. He then proceeds to tell me, in the rudest and most demeaning tone imaginable, that he can only offer me a $51 write-off and that the prior offer is withdrawn. Have you heard of a customer service representative withdrawing a 'courtesy offer' after the customer waisted a good 25 minutes just getting to speak with him? Perhaps, it should teach me a lesson that these banks are ruthless loan sharks.
I have banked with BofA for over 9years, with an impeccable record,  Bank of America really does sucks. I am not the only one with a extensive record that BofA has mistreated. http://www.bankofamericasucks.com.
BofA carries its begging hat to the government for a bailout only to turn around and be ruthless and inconsiderate to even long term customers who are suffering from the irresponsible actions BofA and like entities.
Please spread the word until BofA gets the message. I will be leaving the bank at my earliest convenience.
http://dudedoc.blogspot.com/

 It's not just the bank of america. all banks are like that. they are business institutions with a single aim of making profits however way they can.

What they hate most is losing a customer so instead of pleading with them (which makes you look like the guilty party and gives them control over the outcome of the situation) just be assertive and threaten to leave for one their rival banks. lol also try calling them again. a different rep will usually pick up (since it's a huge company) and they usually have different moods and temperaments. if you're not satisfied with the negotiations w/ one rep, call the next day or a couple of hrs later. somebody else will pick up. some are very clueless and will do everything u tell them. haha while some can be nasty.

you just have to be persistent and assertive (but still be nice). and also be more careful next time 

when u make a deposit, the deposit doesn't usually register until the next day or so. You will usually get charged for overdraft if you withdraw money before the deposit registered to your account. even though you did the latter first. this is very ridiculous and I would definitely NEVER pay the bank for something like that. maybe that's what happened to you??

I actually went through the same treatment in wellsfargo, i was charged $10 for overdraft just becos i issued a check and there was no enough money in my checking so they had to withdraw the balance from my savings, i was so furious with the customer service representative beocs i know i had enough money in my account  but he said there was nothing he can do after talking to him for like 15 mins, i was later referred to his surpervisor and he said the same thing, i was so mad cos the person that actually cashed the check was using wellsfargo.

i have an account with bank of america but i have not really had a bad experince with them and I got $25 from them for banking with them