Nigeria Embassy London Worst Management

Its not about being "White", if you had lived with White people or around them, you would know that some of them also dont behave like human beings either, lol

This glorification of Whites needs to stop. Even if we just followed the example of peaceful, respectful and orderly embassies of other African countries it would turn our embassy around 200%.

I think if they employ Nigerians who were either born here, or spent their formative years here, it would be a totally different place. Or alternatively actually give staff strict customer service training and have stiff penalties if they recieve complaints. I have worked with young Nigerians who are forced to deliver good customer service because if they put a foot wrong they will be sacked on the spot and they know it.

I don't think it's about where one was born or where formative years are spent. There are Nigerians on HSMP visas or others who came here when they were much older who do a professional job in whatever they do.

If the NHC had a head who cared about customer service his/her staff would change their attitudes.

Yeah i hate going there its just like Nigeria and I get soo hot and bothered and ready to scream at the next person who slightly irrtates me

No way. . . . .keep it down to LadyT is razz.
Stop generalising. . . . . .there are posh Nigerians.

Its possible, but so much easier to employ people who already have it as a way of life, rather than something which is alien to them. Just like I said, there are collegues of mine who were born and raised in Nigeria but do a good job with customers. I have to say though, they have been known to physically fight eachother in the workplace and have cussing matches with eachother as well as talking overly loud. Their "Nigerianess" come out in other ways including how they speak to senior staff
Its a societal problem where they misinterpret there position to be one which is lauded over those they are supposed to serve. We dont need to do them a favour by giving them a job, get rid of them and replace them with Nigerians who understand the correct way of doing things. They have learned the "Nigerian" way precisely because they is what they know. 

E' yah,  "beating of a life time" I guess that guy has never tasted beans and toast for Belmash or Holloway

I went there a year ago to get a passport for my wife.  The fun started with a phone call to the place.  I had hardly asked my question when someone barked back:

"It's on the website! It's on the website! Check the website!"  Actually, my question was not answered on the website, as the guy on the other end of line eventually realised. 

The visit was quite an experience for my wife and I!  I really didn't expect what I saw; it was hot and uncomfortable, the staff were not the most friendly I've ever encountered and the whole show was disorganised. The service was veeeery slow, in my opinion, due to the extremely casual manner in which the staff carried out their duties.

I recall one guy shouting something like, "Are we animals here? This is an international high commission!"  The fact that he felt the need to shout that in the first place saddened me.

U are going to say that to my face soon. . . . . .

I second and third your comments. It's indicative of a failed nation state if we can't even discern what is good and acceptable public behaviour. Some form of decency is hopefully one of the things that differentiates us from mere animals in the zoo. If we can't see that, it's clear that there's just no hope for us as a nation.

You know we make all this noise about how better we are than the Westerners because we are taught to respect our elders and all that usual African blah blah but when the rubber meets the road out in real life we show how nonsensical our 'we're better than them' attitude is.

Follow this link sister http://www.nigeriahc.org.uk/fees_processingonline.html

Thanks skfa1

This is the metally, the staff encourage confusion, thats the way only way they can make money from bribes, thats why things have never changed, when things are run orderly there will be no reason for nigerians to give bride for passport to be collected in time. like any other government offices in nigeria, "create confusion make money", change the staff to british nigerian, break the circle. but we all know it would not happen because like the police Oga get in share, maybe God help nigeria

The Nigerian Embassy  in London is a complete nightmare and an outright disgrace. That office is supposed to be  the gateway to Nigeria-What an introduction. The horrific stories are endless. Here are some of my experiences:

BUSINESS MEETING
a) I had set up a business meeting with some senior officials at the embassy. When we arrived there we proceed to the reception desk in the main hall and was greeted by a young lady who was very well presented. Although we couldnt see her whole body, her make up was well done and she wore a white shirt and a business jacket ie very professional. We told her we had a meeting with a rep from the embassy, she called through and proceeded to let us in. When she opened the door I nearly feinted     This woman was wearing shorts and flip flops. I cud do nothing but  

VISA
b) During one hot summer I went to the embassy to submit my visa application. I noticed the place was uncomfortably hot and sat down waiting patiently for my number to be called Around me, peolple were quietly complaining they were hot and were fanning themselves with whatever paper they could find. All of a sudden an old man feints infront of everyone in turn causing a pandemonium. Then one woman shouts out " HE DON DIE OHHHH, HE DON DIE OHHHH,  People started shouting "Can you put the aircon on " A minute later an embassy worker ignoring all the frenzy, pulls out a remote control, presses a button and switches the aircon on. I laughed

VISA
c) Myself and another gentlemen applied for a multiple visa seperately but had to collect our passports on the same day.  On opening my passsport I noticed I had been given a single entry visa.  The same thing had happened to this other guy. We stood at counter together when we were asked "are your parents Nigerian" to which I responded "yes." The other guy hesitated. That was a mistake. I was instantly given my multiple whilst the other guy was told his passport was fake, he was an illegal immigrant and that he would be reported to the Home Office. I was shocked . This guy was completely innocent and brought out his drivers licence, student id, credit cards. The worker behind the counter told him he was lying. This worker had no grounds whatsoever to treat him the way he did. He was just as entitled to a multiple as I was. It wasnt until he went crazy that things changed. He nearly smashed the place down.  

VISA
d) Sorry to say but I think the staff at that embassy have some kind of profit share scheme because earlier this year I applied for a visa but before i wnt to the embassy I called in to make sure the procedure was the same. I spoke to a rep over the phone and I asked him how much the visa was he told me. I then asked him how long it took because there was no info on the website. His response "dont worry my friend wen you get there  speak to the person on the counter and they will give you all the information you need. Got there and found out that I needed postal orders so I walked for 30 mins to the post office. Came back my number was called, spoke to that crazy woman-THE MADAM. She looks at my application,  smiles and then tells me because Im travelling in 3 days i need the express service which costs £50 in processing fee. Had to go back to the pst office and buy an additional £30. I get back and I'm told again it costs £20 proceesing for the normal visa £70 for the visa and an addtional £50 proceessing fee. I had to go to the post office again. The place is crazily unique.

THE PLACE NEEDS AN OVERHAUL-PLEASE, PLEASE, PLEASE!!!!!!!!!!!

fingers crossed for 2morrow, i need a visa 2 naija

Look at you!!
Even when i go to buy meat at Upton park, Nigerians jump the queue!! It is just a disease

I think we need to changed, me i no dey jump queue again ever since i came